2 - Log in to your account using your email and password.
3 - Go to the Account Settings from the dropdown menu.
4 - Select Subscriptions from the left sidebar.
5 - Find the subscription you wish to cancel.
6 - Click on Cancel Subscription next to the subscription details.
7 - Confirm the cancellation by clicking Yes when prompted.
8 - Check your email for a confirmation message regarding the cancellation.
How to Cancel VeSync on Apple (App Store)
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top of the screen.
3 - Tap on Subscriptions.
4 - Find and select your VeSync subscription.
5 - Tap on Cancel Subscription.
6 - Confirm your cancellation.
How to Cancel VeSync on Google Play
1 - Open the Google Play Store app on your Android device.
2 - Tap on the Menu icon (three horizontal lines) in the top-left corner.
3 - Select Subscriptions.
4 - Find your VeSync subscription from the list.
5 - Tap on Cancel Subscription.
6 - Follow the on-screen instructions to confirm your cancellation.
How to Cancel VeSync on Amazon
1 - Log in to your Amazon Account.
2 - Go to the Your Account section.
3 - Select Your Memberships and Subscriptions.
4 - Locate the VeSync subscription.
5 - Click on Manage Subscription.
6 - Click Cancel Subscription.
7 - Confirm the cancellation when prompted.
VeSync is a smart home technology company that helps you control your devices easily through their app. They offer a range of products like smart plugs and smart lights that you can manage right from your phone. If you have a subscription with them, it might be for additional features like cloud services or premium support, making your smart home even better. It's a convenient way to make your daily life easier!
Cancelling a VeSync subscription can be somewhat challenging due to the need to navigate their website and potential delays in customer service. Users may face difficulties if they encounter issues with their account settings or payment methods during the cancellation process.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a VeSync subscription.
How to Contact VeSync
If you need assistance, here's how you can get in touch with VeSync's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a VeSync Refund
Contact Customer Support directly through the app or website for the quickest response.
Use polite but firm language when requesting cancellation to maintain a good rapport.
Call at off-peak hours (early morning or late evening) to avoid long wait times.
Prepare information beforehand, including account details and subscription specifics, to streamline the process.
Ask about confirmation via email to ensure there's a record of your cancellation.
Escalate the issue to a supervisor if your cancellation isn’t processed in a timely manner.
Be aware of cancellation windows—some users recommend doing this well before the next billing cycle.
Utilize the chat feature on their website for quick written communication.
If applicable, mention discontent with the service or specific issues to speed up the process.
Follow up with a second message or call if you don’t receive confirmation within a few days.
Check for any potential loopholes in terms of trial periods or promotional offers that could affect your cancellation.
If all else fails, consider contacting your bank or credit card company about a charge dispute.
Why Do People Request Refunds from VeSync
Financial Constraints due to unexpected expenses.
Lack of Use as the product or service is not utilized frequently enough.
Technical Issues with the app or devices that are not resolved.
Product Malfunction leading to dissatisfaction with performance.
Better Alternatives found offering superior features or pricing.
Poor Customer Service experiences leading to frustration.
Changes in Personal Needs that render the service irrelevant.
Subscription Fatigue from managing too many recurring payments.
Privacy Concerns regarding data usage or sharing.
Contractual Obligations ending or not needing long-term commitment anymore.
VeSync Refund Script
Script
Copy
Dear VeSync, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About VeSync
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VeSync Refund Policy
VeSync allows members to cancel their subscriptions at any time through their account settings. However, all charges incurred up to the cancellation date are non-refundable, and access to member benefits will continue until the end of the billing cycle.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a VeSync Refund
If you're frustrated trying to cancel your subscription, membership, or bill from VeSync—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious with VeSync's subscription, as they may incorporate terms that complicate cancellation, like requiring you to navigate through multiple steps in their app or website, potentially making it easy to miss. While you can typically cancel at any time, it's essential to check for any specific cancellation windows or fees that could apply. Always read the fine print to avoid unexpected charges or hassles down the line.
Financial Constraints due to unexpected expenses.
Lack of Use as the product or service is not utilized frequently enough.
Technical Issues with the app or devices that are not resolved.
Product Malfunction leading to dissatisfaction with performance.
Better Alternatives found offering superior features or pricing.
Poor Customer Service experiences leading to frustration.
Changes in Personal Needs that render the service irrelevant.
Subscription Fatigue from managing too many recurring payments.
Privacy Concerns regarding data usage or sharing.
Contractual Obligations ending or not needing long-term commitment anymore.
Account Email Address
Password
Subscription Type
Billing Information
Order Confirmation Number
Account Username
Reason for Cancellation
Contact Information
Last Payment Date
Customer Support Access
Before cancelling your VeSync subscription, be aware that you'll lose access to premium features such as advanced automation, device scheduling, and exclusive product discounts. Additionally, any saved settings, routines, or firmware updates associated with your smart devices may be reset or unavailable. Make sure to check for any ongoing promotions or loyalty rewards you might forfeit. Lastly, consider whether reverting to a free plan meets your needs, as it offers limited functionality compared to paid options.
VeSync allows members to cancel their subscriptions at any time through their account settings. However, all charges incurred up to the cancellation date are non-refundable, and access to member benefits will continue until the end of the billing cycle.
Yes, you will need your password to cancel your VeSync subscription. If you can't remember your password, you can reset it by visiting [this link](https://vesync.com/reset-password). Once you have access, you can easily proceed with canceling your subscription in your account settings.
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your VeSync subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your VeSync account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel VeSync online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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