2 - Log in to your account using your registered email and password.
3 - Navigate to the Account Settings section.
4 - Select Subscriptions.
5 - Find the subscription you wish to cancel.
6 - Click on Cancel Subscription.
7 - Follow the on-screen prompts to confirm your cancellation.
8 - You should receive a confirmation email regarding the cancellation.
How to Cancel Wink on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap on your name at the top to access your Apple ID settings.
3 - Select Subscriptions.
4 - Find and tap on the Wink subscription.
5 - Tap on Cancel Subscription at the bottom.
6 - Confirm your cancellation.
How to Cancel Wink on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap on the profile icon in the top right corner.
3 - Select Payments & subscriptions.
4 - Tap on Subscriptions.
5 - Find and select the Wink subscription.
6 - Tap on Cancel subscription.
7 - Follow the prompts to confirm your cancellation.
How to Cancel Wink on PayPal
1 - Log in to your PayPal account.
2 - Go to Settings by clicking on the gear icon.
3 - Select Payments.
4 - Click on Manage automatic payments.
5 - Find the Wink subscription in the list.
6 - Click on Cancel to end the subscription.
How to Cancel Wink on Amazon
1 - Log in to your Amazon account.
2 - Go to Your Account.
3 - Select Memberships & Subscriptions.
4 - Find the Wink subscription.
5 - Click on Manage Subscription.
6 - Select End Subscription.
7 - Confirm your cancellation to finalize the process.
Wink at wink.com is a service that helps you manage your smart home devices easily. They offer subscriptions for features that let you control things like lights and locks from your phone. If you see a charge from them, it’s likely for a monthly plan to keep your smart home running smoothly.
Cancelling a subscription to Wink involves navigating through their website or contacting customer support, which can be somewhat straightforward but may require multiple steps. Some users report minor frustrations due to website navigation or communication wait times.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Wink subscription.
How to Contact Wink
If you need assistance, here's how you can get in touch with Wink's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Wink Refund
Be Direct: Start the conversation by stating your intention to cancel immediately.
Use Live Chat: If available, use chat support for quicker responses, as wait times on calls can be long.
Timing is Key: Call or chat on weekdays during business hours when representatives are more available.
Ask for a Supervisor: If initially denied, politely request to speak to a supervisor; they often have more authority to process cancellations.
Cancel by Email: Some users have found success by sending a cancellation email with clear intent and requesting confirmation.
Document Everything: Keep records of all communications, including dates, times, and names of representatives.
Leverage Social Media: Post a cancellation request on social media if you encounter difficulties; companies often respond quickly to public complaints.
Be Persistent: Don’t hesitate to follow up multiple times if you don’t receive confirmation or feel your request was ignored.
Mention Billing Issues: Referencing billing problems can sometimes motivate agents to expedite your cancellation.
Utilize Trial Periods: If available, mention you're within a trial period; they may expedite the cancellation process without questions.
Why Do People Request Refunds from Wink
High costs - The subscription feels too expensive or not worth the value.
Less usage - Not using the service as much as initially expected.
Technical issues - Frequent problems with the website or app functionality.
Lack of features - Missing desired features or content that was promised.
Better alternatives - Finding a more appealing or cost-effective competitor.
Life changes - Changes in personal circumstances, such as moving or financial constraints.
Poor customer service - Negative experiences with support or customer help.
Quality concerns - Dissatisfaction with the quality of products or services offered.
Subscription fatigue - Overwhelmed by too many subscriptions and wanting to simplify.
Inactive account - Forgetting about the subscription due to a lack of engagement.
Wink Refund Script
Script
Copy
Dear Wink, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Wink
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Wink Refund Policy
Wink allows members to cancel their subscription at any time, with no cancellation fees. Upon cancellation, members will retain access to their benefits until the end of the current billing cycle.
Get help with your refund
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The Easiest Way to Get a Wink Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Wink—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Wink may employ tactics like requiring you to navigate through multiple pages or confirmations to cancel your subscription, which can be frustrating. Additionally, some plans might have specific billing cycles or terms that could make it challenging to cancel right away, with a potential risk of being charged for an additional period if you don't act at the right time. Always review the cancellation policy for any lock-in contracts or early termination fees that could catch you off guard.
High costs - The subscription feels too expensive or not worth the value.
Less usage - Not using the service as much as initially expected.
Technical issues - Frequent problems with the website or app functionality.
Lack of features - Missing desired features or content that was promised.
Better alternatives - Finding a more appealing or cost-effective competitor.
Life changes - Changes in personal circumstances, such as moving or financial constraints.
Poor customer service - Negative experiences with support or customer help.
Quality concerns - Dissatisfaction with the quality of products or services offered.
Subscription fatigue - Overwhelmed by too many subscriptions and wanting to simplify.
Inactive account - Forgetting about the subscription due to a lack of engagement.
Account email address
Password
Subscription ID or membership number
Billing information
Reason for cancellation
Last transaction date
Any promotional codes used
Contact information for customer support
Device used for subscription
Before cancelling your Wink subscription, be aware that you will lose access to exclusive features such as personalized recommendations and curated collections tailored to your preferences. Additionally, any saved favorites and customized settings may not be retrievable after cancellation. Consider the impact on connected devices or services, as cancelling may disrupt automation or smart home setups linked to Wink. Lastly, check for any remaining billing cycles, as you may still have access until the end of the current period.
Wink allows members to cancel their subscription at any time, with no cancellation fees. Upon cancellation, members will retain access to their benefits until the end of the current billing cycle.
Yes, you'll need your password to cancel your Wink subscription. If you can't remember it, you can reset it by visiting [this link](https://wink.com/account/password/reset). Once you've reset your password, you'll be able to access your account and proceed with the cancellation.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Wink subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Wink account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Wink online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
for identification and reference purposes only and does not imply any association with the copyright or
trademark holder of their product or brand. Other product and company names mentioned herein are the
property of their respective owners.
¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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