Is "Energy Charges" fraud?

The Guide to Understanding Why You Were Charged By “Energy Charges” and What To Do About It (electricityplans.com)

Published

September 2, 2025

Updated

September 3, 2025

What is "Energy Charges"?

ElectricityPlans.com helps you find and compare different electricity plans from various providers. They offer easy subscriptions so you can choose a plan that fits your needs and manage your bills effortlessly. If you see a charge from them, it’s likely related to setting up or maintaining your electricity service. Their goal is to help you save money and simplify the process of managing your electricity.

Energy: This refers to the utility service you are using, typically electricity or gas, provided by a company.
Charges: This term represents the costs or fees associated with the energy you consumed during a specific billing period.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from electricityplans?

Subscription Fees: Some users report being charged monthly fees for ongoing subscriptions they might have inadvertently signed up for when they set up their service.
Automatic Renewals: Customers highlighted issues with automatic renewal of contracts that renewed without clear communication.
Additional Services: Users have experienced charges for extra services such as maintenance plans or added features that were not clearly outlined during signup.
Early Termination Fees: Those who decided to cancel their service early often faced unexpected fees for terminating their electricity plan before the agreed term.
Late Payment Penalties: Delays in payments can lead to extra charges which some customers were unaware of due to miscommunication concerning payment terms.
Promotional Price Expiry: After initial promotional rates, users mentioned they were surprised by rate increases which resulted in higher bills than anticipated.
Usage Charges: Some customers received charges related to exceeding their contracted usage limits, leading to higher-than-expected bills.
Data Collection Fees: Charges may appear for services related to billing or metering data that some users did not expect.
Seasonal Adjustments: Users have also reported unexpected adjustments or surcharges that occurred seasonally, increasing their monthly billing amounts.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the electricityplans.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the electricityplans.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with electricityplans.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

electricityplans Customer Service Info

If you need assistance, here's how you can get in touch with electricityplans's support team.

Phone

The phone is not available.

support@electricityplans.com

Site

https://electricityplans.com/contact/

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What other ways do charges from electricityplans show up?

ELECTRICITYPLANS ELECTRICITY-PLANS-ONLINE EPLAN-CHARGES EPLAN-PAYMENT ELECTRICITY-PLANS-SERVICE EPLAN-DDA-PAYMENT ELECTRICITYPLANS.COM-SUBSCRIPTION EPLAN-RENEWAL EPLAN-SERVICE-FEE EPLAN-AUTOPAY

The Easiest Way to Cancel electricityplans

If you're frustrated trying to cancel your subscription, membership, or bill from electricityplans—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

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