Is "Gono Contact" fraud?

The Guide to Understanding Why You Were Charged By “Gono Contact” and What To Do About It (gonocontact.com)

Published

September 5, 2025

Updated

October 26, 2025

What is "Gono Contact"?

Gono Contact is a service that helps you manage your connections and communications, making it easier for you to stay in touch with friends, family, or clients. They offer various subscription plans that might include features like advanced messaging, managing contact groups, or even billing options for businesses. If you’re seeing a charge from them, it’s likely for your subscription or any additional services you’re using. Here's how the Gono Contact statement descriptor looks:

Gono: This is likely the merchant name or the business's identifier where the transaction took place.
Contact: This indicates that the transaction is related to a service or product that involves direct communication or interaction, such as a subscription or service agreement.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Gono Contact?

Subscription Fees: Many users report being charged for automatic renewals of subscription services they initially signed up for, often without realizing they had agreed to recurring payments.
In-App Purchases: Some customers mention making purchases within an app linked to Gono Contact, leading to unexpected charges on their account.
Trial Period Charges: Users often claim they were charged after a trial period ended, despite intentions to cancel before it expired.
Premium Services: Charges may come from opting into premium features or services during the use of basic functionalities.
Account Management Fees: Certain users state they encountered additional fees related to account management or maintenance.
Multiple Account Charges: Some customers report being charged for multiple accounts, especially if they forget they had signed up for additional services.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the gonocontact.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gonocontact.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gonocontact.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Gono Contact Customer Service Info

If you need assistance, here's how you can get in touch with Gono Contact's support team.

Phone

The phone is not available.

support@gonocontact.com

Site

https://gonocontact.com/support

Get help with your refund

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What other ways do charges from Gono Contact show up?

GONO CONTACT GONO GONOCONTACT GONO-ORDER GONO-SUBSCRIPTION GONOCONT GONO-PAYMENT GONOCONTACT.COM GC-GONO GONO-TRANSACTION GONO-APP GONO-SERVICES GONO-SHOP GONO-Purchase GONO-Digital GONO-ONLINE

The Easiest Way to Cancel Gono Contact

If you're frustrated trying to cancel your subscription, membership, or bill from Gono Contact—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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