Is "Merch Cat" fraud?

The Guide to Understanding Why You Were Charged By “Merch Cat” and What To Do About It (merchcat.com)

Published

August 28, 2025

Updated

October 15, 2025

What is "Merch Cat"?

Merch Cat is a subscription service that helps you manage and find cool merchandise from your favorite brands. They make it easy to access exclusive merch and keep everything organized, so you're not surprised by charges. If you see a charge from Merch Cat, it's likely related to a monthly subscription for products or services you signed up for.

Merch: Short for "merchandise," this part indicates that the transaction is related to buying products or goods.
Cat: This likely refers to the specific category of merchandise, which could mean a particular type of items (like "cat supplies" or "category of goods").

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Merch Cat?

Pricing of Merch Cat: Merch Cat typically charges a subscription fee based on the tier selected by users. Pricing may vary, with options often ranging from basic to premium features depending on the seller’s needs.

Subscription Model: Users typically pay a monthly or annual fee to access different levels of service.
Percentage on Sales: Some users mention that Merch Cat may take a percentage of sales generated through their platform.
Tiered Pricing: Pricing differs based on the number of products or designs uploaded, allowing users to choose a plan that fits their business.
Additional Features: Users might incur extra charges for add-ons such as marketing tools or analytics services.
No Hidden Fees: Feedback often highlights transparency in pricing, with no surprising costs added after sign-up.
Discounts for Annual Plans: Many users prefer annual plans due to discounts compared to monthly subscriptions.
Free Trial Period: Some discussions reveal that users appreciate the option of a free trial to assess the platform before committing financially.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the merchcat.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the merchcat.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with merchcat.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Merch Cat Customer Service Info

If you need assistance, here's how you can get in touch with Merch Cat's support team.

Phone

The phone is not available.

support@merchcat.com

Site

https://merchcat.com/contact

Get help with your refund

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What other ways do charges from Merch Cat show up?

MERCHCAT MERCH CAT MERCHCAT.COM MERCHANT CAT M.CAT MERCH CATALOG MERCH CAT PURCHASE

The Easiest Way to Cancel Merch Cat

If you're frustrated trying to cancel your subscription, membership, or bill from Merch Cat—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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