Is "OpayQ" fraud?

The Guide to Understanding Why You Were Charged By “OpayQ” and What To Do About It (opayq.com)

Published

September 23, 2025

Updated

October 24, 2025

What is "OpayQ"?

OpayQ is an easy-to-use service that helps you manage your online subscriptions and bills all in one place. They simplify tracking your payments, so you always know what you're being charged for and can easily keep tabs on your spending. If you see a charge from OpayQ, it’s likely because you signed up for a subscription or used a service that they handle for payments.

OpayQ: This is the name of the service or company that processed your payment.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from OpayQ?

Subscription Fees: Users may be enrolled in automatic subscription plans without realizing it, leading to recurring charges.
In-App Purchases: Charges can arise from in-app purchases made within the OpayQ platform for additional features or content.
Payment for Services: Many users report charges for services like enhanced transaction capabilities or premium support that they may have activated.
Mistaken Charges: Some customers have experienced charges due to accidentally clicking on a service that incurs a fee or misunderstanding the cost structure.
Trial Period Overages: Users often sign up for free trials that convert to paid subscriptions when the trial period ends, resulting in unexpected charges.
Multiple Account Issues: Individuals managing multiple accounts may confuse which account has active subscriptions or features, leading to unintentional charges.
Third-Party Transactions: Charges might be linked to transactions processed through OpayQ by third-party merchants, which can confuse customers if they don’t recognize the source.
Account Fees: Users may incur one-time or monthly fees due to account maintenance or inactivity fees associated with their accounts.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the opayq.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the opayq.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with opayq.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

OpayQ Customer Service Info

If you need assistance, here's how you can get in touch with OpayQ's support team.

Phone

The phone is not available.

support@opayq.com

Site

https://opayq.com/contact

Get help with your refund

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What other ways do charges from OpayQ show up?

OPAYQ-TRANSFER OPAYQ-SERVICE OPAYQ-ONLINE OPAYQ-PAYMENT OPAYQ-SUBSCRIPTION OPAYQ-PURCHASE OPAYQ-REFUND OPAYQ-DEPLOYMENT

The Easiest Way to Cancel OpayQ

If you're frustrated trying to cancel your subscription, membership, or bill from OpayQ—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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