Is "SalesGenie" fraud?

The Guide to Understanding Why You Were Charged By “SalesGenie” and What To Do About It (salesgenie.com)

Published

October 7, 2025

Updated

October 10, 2025

What is "SalesGenie"?

Salesgenie is a company that helps businesses connect with potential customers by providing tools for lead generation and sales solutions. They offer subscription plans that give you access to their database of leads, making it easier to find people who might be interested in what you sell. If you see a charge from them, it's likely for one of these subscription services that helps businesses grow.

SalesGenie: The name of the company or service where the transaction took place.
Credit: Indicates that this transaction is a charge made to a credit account.
123456: A unique reference number for the transaction, which helps identify it in the system.
Online: Specifies that the purchase was made through an online platform.
Transaction: Refers to the action of buying or selling something, in this case, it means a purchase has been made.
Subscription: Indicates that the purchase is for a recurring service rather than a one-time purchase.
Payment: Signifies that money has been exchanged for the service provided.
XXXXXXXXXXXX: A masked representation of your payment method, providing security by hiding some information.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from salesgenie?

Subscription Fees: Many customers report being charged for ongoing subscription plans that they forgot to cancel.
Free Trials: Users often mention being charged after a free trial period ended without proper notification or clear cancellation instructions.
Premium Services: Some have purchased additional premium services or features, which may incur extra charges beyond the basic subscription.
Linked Accounts: If users have multiple accounts, charges can occur if one account is unknowingly subscribed to services.
Account Upgrades: Some customers experienced charges after accidentally upgrading their service level or opting for enhanced data packages.
Manual Transactions: Users have reported being charged for specific lists or services that they purchased manually, which can also be confirmatory in billing statements.
Payment Processing Errors: On occasion, users have encountered duplicate charges due to payment processing errors.
Inactivity Fees: A few customers suggested there might be inactivity fees applied if an account is left dormant beyond a certain period.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the salesgenie.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the salesgenie.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with salesgenie.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

salesgenie Customer Service Info

If you need assistance, here's how you can get in touch with salesgenie's support team.

Phone

1-800-221-7510

support@salesgenie.com

Site

https://www.salesgenie.com/contact-us/

Get help with your refund

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What other ways do charges from salesgenie show up?

SALES GENIE SALESGENIE SALES GENIE SUBSCRIPTION SALESGENIE.COM SALES GENIE ONLINE SALES GENIE SERVICES SALESGENIE SUBSCRIPTION FEE SALESGENIE.COM MEMBERSHIP SALES GENIE ACCOUNT PAYMENT SALESGENIE RECURRING PAYMENT

The Easiest Way to Cancel salesgenie

If you're frustrated trying to cancel your subscription, membership, or bill from salesgenie—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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