2 - Log in to your account using your credentials.
3 - Go to the Account Settings section.
4 - Select Billing Information.
5 - Find the option for Manage Subscription.
6 - Click on Cancel Subscription.
7 - Follow any on-screen prompts to confirm your cancellation.
How to Cancel AtlasMD on Apple
1 - Open the Settings app on your iPhone or iPad.
2 - Tap your name at the top to access your account.
3 - Select Subscriptions.
4 - Find and tap on your AtlasMD subscription.
5 - Tap Cancel Subscription at the bottom of the screen.
6 - Confirm the cancellation.
How to Cancel AtlasMD on Google Play
1 - Open the Google Play Store app on your device.
2 - Tap the Menu icon (three horizontal lines).
3 - Select Subscriptions.
4 - Find your AtlasMD subscription and tap on it.
5 - Select Cancel Subscription.
6 - Follow the on-screen instructions to confirm the cancellation.
How to Cancel AtlasMD on PayPal
1 - Log in to your PayPal account.
2 - Click on the Settings gear icon at the top right.
3 - Select Payments.
4 - Click on Manage Automatic Payments.
5 - Locate your AtlasMD subscription in the list.
6 - Click on it, then select Cancel or Cancel Automatic Payments.
7 - Confirm the cancellation if prompted.
How to Cancel AtlasMD on a Gift Card
1 - Contact AtlasMD customer support by visiting their contact page at atlas.md/contact.
2 - Provide your account details and request to cancel your membership linked to the gift card.
3 - Follow any further instructions provided by customer support.
AtlasMD is a healthcare service that provides direct primary care through affordable monthly subscriptions. This means you pay a flat fee for access to your doctor, with unlimited visits, same-day appointments, and personalized care without dealing with insurance hassles. They focus on giving you the time and attention you need for your health, which is why you might see a billing from them each month.
The process to cancel a subscription with AtlasMD can be somewhat straightforward, but may involve reaching out to customer support or following specific instructions. Users may face minor obstacles if they are not aware of the cancellation process or terms.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a AtlasMD subscription.
How to Contact AtlasMD
If you need assistance, here's how you can get in touch with AtlasMD's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a AtlasMD Refund
Contact customer support directly via phone instead of email for immediate assistance.
During the call, remain calm and polite but be firm about your cancellation.
Ask for a supervisor if the first representative is unhelpful.
Prepare your account details beforehand to speed up the process.
State a specific reason for cancellation, like financial constraints or lack of use.
Timing is key; try to call at off-peak hours or near the end of the billing cycle.
If you encounter difficulty, leverage social media to publicly address your issue with the company.
Take screenshots or document communications for your records.
Send a cancellation request via mail or email as a backup, including a clear subject line like "Cancellation Request".
Consider using credit card chargeback if unable to resolve the issue after multiple attempts.
Why Do People Request Refunds from AtlasMD
High monthly fees that don't fit budget constraints.
Limited access to facilities or services.
Changes in personal circumstances, such as relocation or job changes.
Dissatisfaction with service or support received.
Not using the service frequently enough to justify the cost.
Finding a better alternative that offers greater value.
Health issues preventing usage.
Perceived lack of communication about features or updates.
Seasonal cancellations when not needed (e.g., summer break).
Contract disputes or billing errors that are unresolved.
AtlasMD Refund Script
Script
Copy
Dear AtlasMD, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About AtlasMD
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AtlasMD Refund Policy
AtlasMD offers a straightforward cancellation policy that allows members to cancel their subscriptions at any time. To discontinue membership, simply inform AtlasMD through the designated channels, and no further charges will occur after the cancellation date. However, it is important to review any specific terms that may apply to ongoing services or memberships.
Get help with your refund
"This app saved me $127 in minutes"
The Easiest Way to Get a AtlasMD Refund
If you're frustrated trying to cancel your subscription, membership, or bill from AtlasMD—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious about potential early cancellation fees or notice periods that AtlasMD might impose, which could complicate your ability to cancel immediately. Always check the fine print for any contractual obligations or automatic renewals that could lock you in longer than anticipated. It’s essential to understand the cancellation policy fully to avoid unexpected charges.
High monthly fees that don't fit budget constraints.
Limited access to facilities or services.
Changes in personal circumstances, such as relocation or job changes.
Dissatisfaction with service or support received.
Not using the service frequently enough to justify the cost.
Finding a better alternative that offers greater value.
Health issues preventing usage.
Perceived lack of communication about features or updates.
Seasonal cancellations when not needed (e.g., summer break).
Contract disputes or billing errors that are unresolved.
Account number
Email address associated with the account
Password for account access
Billing address
Payment method details (credit card, bank account)
Subscription type or name
Date of subscription initiation
Reason for cancellation
Contact information (phone number, etc.)
Confirmation of cancellation request
Before cancelling your AtlasMD subscription, be aware that you will lose access to personalized healthcare services, including direct communication with your doctor and access to your health records. Additionally, any telemedicine appointments and the ability to receive urgent care through the platform will no longer be available. Consider the impact on your ongoing health needs and any potential delays in finding alternative care. Finally, check if there are any cancellation fees or notice periods required to ensure a smooth transition.
AtlasMD offers a straightforward cancellation policy that allows members to cancel their subscriptions at any time. To discontinue membership, simply inform AtlasMD through the designated channels, and no further charges will occur after the cancellation date. However, it is important to review any specific terms that may apply to ongoing services or memberships.
To cancel your AtlasMD subscription, you will need your password to access your account. If you've forgotten your password, you can reset it by visiting this link: [Reset Password](https://atlas.md/reset). Unfortunately, AtlasMD does not offer phone support or chat support for canceling subscriptions, so ensuring you have your password will be essential for the process.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your AtlasMD subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your AtlasMD account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel AtlasMD online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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