eHealthInsurance is an online service that helps people find and compare health insurance plans. They offer a range of options, from individual to family coverage, so you can pick what fits your needs best. If you signed up for a plan through their site, that's likely why you're seeing a billing from them. It's all about making it easier for you to get the health insurance you need!
Cancelling a subscription to eHealthInsurance requires navigating their website or contacting customer service, which can be somewhat straightforward but may involve waiting times. Users might find it moderately challenging if they encounter difficulty reaching the right department or have to deal with terms of service stipulations.
Estimated Time
On average, it takes 25 minutes0025 minutes to cancel a eHealthInsurance subscription.
How to Cancel eHealthInsurance: Step by Step
If you purchased through eHealthInsurance.com:
Visit the eHealthInsurance.com website.
Log in to your account by clicking on the Login button at the top right corner.
Enter your credentials and click Sign In.
Navigate to the Account Settings section.
Find the Billing or Subscriptions tab.
Locate the subscription you wish to cancel.
Click on the Cancel Subscription button next to the subscription details.
Follow any prompts to confirm your cancellation.
Check for a confirmation email regarding the cancellation.
If you purchased through a mobile app (iOS):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on the eHealthInsurance subscription.
Tap Cancel Subscription at the bottom of the page.
Confirm your cancellation in the pop-up prompt.
If you purchased through a mobile app (Android):
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find your eHealthInsurance subscription in the list.
Tap on the subscription and then tap Cancel Subscription.
Follow any prompts to confirm the cancellation.
How to Contact eHealthInsurance
If you need assistance, here's how you can get in touch with eHealthInsurance's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Get help with your refund
"This app saved me $127 in minutes"
Tips and Tricks for Getting a eHealthInsurance Refund
Start by calling during **non-peak hours** to avoid longer wait times.
Be **polite but firm** when speaking to customer service representatives.
Clearly state your intention to **cancel** the subscription right away.
Ask for the **cancellation confirmation number** to ensure the request is processed.
If you face resistance, mention you've heard about **cancellation issues** from others, implying you are knowledgeable.
Use the language of **financial hardship** if necessary, as this may encourage them to expedite the cancellation.
Request to speak to a **supervisor** if the representative is unhelpful.
Be prepared to **counter offers**; anticipate them trying to retain you.
Document all communication, including dates, representatives' names, and details of the conversation.
If problems persist, consider escalating your complaint via **social media** platforms or consumer advocacy sites.
Check your bank statements afterwards to ensure **no further charges** occur.
Why Do People Request Refunds from eHealthInsurance
Financial reasons: Difficulty in affording premiums.
Coverage dissatisfaction: Unsatisfied with the plan's coverage limits.
Better options available: Found a more suitable or cheaper plan elsewhere.
Life changes: Changes in employment or marital status affecting eligibility.
Health status changes: Changes in health that necessitate different coverage.
Plan complexity: Confusion over plan details and benefits.
Customer service issues: Poor support or response from the company.
Lack of usage: Not using the benefits enough to justify the costs.
Automatic renewal frustrations: Discontent with auto-renewal processes.
Switching to employer-sponsored insurance: Moving to coverage provided by a new employer.
eHealthInsurance Refund Script
Script
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Dear eHealthInsurance, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
eHealthInsurance Refund Policy
eHealthInsurance allows members to cancel their subscriptions at any time, with the cancellation becoming effective at the end of the current billing cycle. Users can manage their cancellation through their online account or by contacting customer service directly, ensuring a straightforward process.
The Easiest Way to Get a eHealthInsurance Refund
If you're frustrated trying to cancel your subscription, membership, or bill from eHealthInsurance—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious with eHealthInsurance, as they may impose certain terms that complicate immediate cancellations, such as requiring notice periods or subjecting you to early cancellation fees. Review the fine print for details on any contracts or minimum term commitments that could lock you in longer than you intend. Always check the cancellation policy to avoid unexpected charges.
Financial reasons: Difficulty in affording premiums.
Coverage dissatisfaction: Unsatisfied with the plan's coverage limits.
Better options available: Found a more suitable or cheaper plan elsewhere.
Life changes: Changes in employment or marital status affecting eligibility.
Health status changes: Changes in health that necessitate different coverage.
Plan complexity: Confusion over plan details and benefits.
Customer service issues: Poor support or response from the company.
Lack of usage: Not using the benefits enough to justify the costs.
Automatic renewal frustrations: Discontent with auto-renewal processes.
Switching to employer-sponsored insurance: Moving to coverage provided by a new employer.
Account number
Billing information (credit card or bank details)
Email address used for registration
Phone number associated with the account
Subscription type or plan details
Reason for cancellation
Last payment date
Confirmation of identity (e.g., security questions)
Before canceling your eHealthInsurance subscription, be aware that you will lose access to personalized insurance quotes and the ability to compare various plans tailored to your needs. Additionally, any ongoing support from their customer service team will no longer be available to assist with claims or policy questions. Keep in mind that if you are currently enrolled in a plan through eHealthInsurance, you may need to find alternative coverage to avoid gaps in your health insurance.
eHealthInsurance allows members to cancel their subscriptions at any time, with the cancellation becoming effective at the end of the current billing cycle. Users can manage their cancellation through their online account or by contacting customer service directly, ensuring a straightforward process.
To cancel your eHealthInsurance subscription, you will need your password to access your account. If you've forgotten it, you can easily reset it by visiting [this link](https://www.ehealthinsurance.com/reset-password). If you need further assistance, you can also reach out to their customer support for help!
The cancellation process typically takes about 25 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your eHealthInsurance subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your eHealthInsurance account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel eHealthInsurance online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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