Extra TV is an entertainment news website that offers the latest in celebrity gossip, movie reviews, and pop culture updates. They provide a subscription service that allows fans to get exclusive content, behind-the-scenes access, and special features. If you see a charge from them, it’s likely for a subscription you signed up for to enjoy more in-depth entertainment news and insider info!
Cancelling a subscription to Extra TV is relatively straightforward, but may require navigating through multiple steps online. Users can encounter issues if they can't find the correct cancellation option or face delays in confirmation.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Extra TV subscription.
How to Cancel Extra TV: Step by Step
If you purchased through the Extra TV website:
Go to the Extra TV website (extratv.com) and log into your account.
Navigate to your account settings by clicking on your profile icon in the upper right corner.
Select Membership & Billing from the dropdown menu.
Find the section labeled Manage Subscription and click on it.
Click the Cancel Subscription button.
Follow the on-screen prompts to confirm your cancellation.
You should receive a confirmation email regarding your cancellation.
If you purchased through Apple (iTunes):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top to access your Apple ID settings.
Select Subscriptions.
Find and select your Extra TV subscription.
Tap Cancel Subscription at the bottom of the screen.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap the three horizontal lines in the upper left corner to open the menu.
Select Subscriptions.
Find your Extra TV subscription in the list.
Tap Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through Roku:
Press the Home button on your Roku remote.
Scroll down and select Streaming Channels.
Go to Your Channels to find Extra TV.
Select Extra TV and press the star button on your remote.
Select Manage Subscription.
Choose Cancel Subscription and confirm the cancellation.
How to Contact Extra TV
If you need assistance, here's how you can get in touch with Extra TV's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Extra TV Refund
Document everything: Keep records of all correspondence regarding the cancellation.
Call during off-peak hours: Try to reach customer service mid-morning or mid-afternoon to avoid long wait times.
Be polite but firm: Use a respectful tone while clearly stating your intention to cancel.
Use live chat: If available, opt for the live chat option; it can be quicker and more efficient.
Ask for a supervisor: If you encounter resistance, request to speak to a supervisor who might have more authority to process cancellations.
Emphasize financial hardship: Mention you are facing financial difficulties, as this could lead to better retention offers or an expedited cancellation.
Time your call: Calling right before billing cycles can catch them at their most urgent to retain customers.
Review your subscription: Familiarize yourself with all terms; knowing everything can help you negotiate better.
Be persistent: If the first attempt fails, don’t hesitate to call back or use different channels.
Look for hidden cancellation options: Check their website or app for options to cancel directly without customer service.
Why Do People Request Refunds from Extra TV
Lack of relevant content that interests me.
High subscription cost compared to similar services.
Frequency of ads interrupting viewing experience.
Technical issues such as buffering or poor video quality.
Increased subscription fees without added benefits.
Unwanted promotional emails and notifications.
Limited access to specific features or shows.
Change in personal circumstances leading to reduced viewing time.
Poor customer service experiences.
Content removal or changes in programming that I liked.
Extra TV Refund Script
Script
Copy
Dear Extra TV, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Extra TV
0
0 reviews
Have you used Extra TV? Share your experience by leaving a review.
Extra TV Refund Policy
Extra TV allows members to cancel their subscriptions at any time through their account settings. Upon cancellation, users will retain access to their subscription benefits until the end of the billing cycle, with no additional charges incurred thereafter.
Get help with your refund
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The Easiest Way to Get a Extra TV Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Extra TV—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Extra TV may use various tactics to complicate cancellation, such as requiring you to navigate through multiple steps or contact customer service directly. Always check for any hidden terms in your subscription agreement that might impose early cancellation fees or contract lock-ins, which could lead to unexpected charges if you decide to discontinue your membership. It's crucial to read the fine print to avoid any unpleasant surprises when trying to cancel.
Lack of relevant content that interests me.
High subscription cost compared to similar services.
Frequency of ads interrupting viewing experience.
Technical issues such as buffering or poor video quality.
Increased subscription fees without added benefits.
Unwanted promotional emails and notifications.
Limited access to specific features or shows.
Change in personal circumstances leading to reduced viewing time.
Poor customer service experiences.
Content removal or changes in programming that I liked.
Account number
Email address associated with the account
Billing information (e.g., credit card number)
Reason for cancellation
Phone number linked to the account
Password for the account
Subscription type (e.g., monthly, yearly)
Invoice number for the latest bill
Date of last payment
Any promotional offers related to the subscription
Before canceling your Extra TV subscription, be aware that you'll lose access to exclusive celebrity interviews, entertainment news segments, and behind-the-scenes content. If you're currently in the middle of a promotion, you may miss out on discounted rates and special offers. Additionally, consider any potential charges or penalties for early cancellation, as well as the possibility of needing to re-subscribe later to regain access to your favorite shows.
Extra TV allows members to cancel their subscriptions at any time through their account settings. Upon cancellation, users will retain access to their subscription benefits until the end of the billing cycle, with no additional charges incurred thereafter.
To cancel your subscription for Extra TV (extratv.com), you will need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting the following link: [Reset Password](https://extratv.com/reset-password). If you have any difficulties, feel free to reach out to their customer support for assistance!
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Extra TV subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Extra TV account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Extra TV online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
Bella
★★★★★
✓487 subscriptions cancelled
✓Extra TV Cancellation Expert
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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