Can I Cancel FirstNet at Any Time?

Be aware that FirstNet may have specific contracts or terms that can include early-cancellation fees, limiting your ability to cancel your subscription right away. Always check for any lock-in periods that might bind you to a certain duration, as well as potential penalties for leaving before the term ends. Review the fine print carefully to avoid unexpected charges.

Why Do People Cancel FirstNet?

High monthly costs that exceed budget constraintsLack of usage leading to unnecessary expensesInsufficient coverage in specific areasPoor customer service experiencesHidden fees that are not clearly disclosedBetter deals from competing servicesChanges in personal circumstances such as job loss or relocationOutdated technology compared to other optionsContract terms that are too restrictiveUnfulfilled service promises or features not provided

What Information Do I Need to Cancel FirstNet?

Account NumberBilling Information (credit card or payment details)Email Address associated with the accountPhone Number linked to the accountReason for CancellationLast Payment DateService Type (e.g., mobile plan, device) Terms of Service agreement detailsIdentification (e.g., driver's license or employee ID for FirstNet users)Cancellation Confirmation preferences (email or mail)

What Should I Know Before Cancelling FirstNet?

Before cancelling your FirstNet subscription, be aware that you'll lose access to unique features designed for first responders, including priority data access and the dedicated network reliability. Additionally, ensure you understand any potential fees associated with early termination if you're in a contract. Lastly, consider how cancellation might affect your access to emergency services or communication features specifically tailored for public safety.

What is FirstNet's Cancellation Policy?

FirstNet offers a flexible cancellation policy, allowing members to cancel their subscription at any time without incurring early termination fees. Users must notify FirstNet of their intent to cancel via their account settings or customer service, and final billing details will be provided upon cancellation.

Do I Need My FirstNet Password to Cancel?

To cancel your FirstNet subscription, you'll need to log into your account, which requires your password. If you've forgotten your password, you can easily reset it by visiting the following link: https://www.firstnet.com/reset-password. If you prefer, you can also reach out to their customer support for assistance without logging in.

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How To Cancel Your FirstNet Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published December 19, 2025

Last updated on December 21, 2025

5 min read

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Canceling a subscription with FirstNet can involve navigating through online processes or customer service calls, which may lead to some inconvenience. However, it is typically straightforward compared to other services that may have more complex cancellation procedures.

Estimated Time

On average, it takes 00 20 minutes to cancel a FirstNet subscription.

How to Contact FirstNet

If you need assistance, here's how you can get in touch with FirstNet's support team.

Phone

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your FirstNet subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your FirstNet account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel FirstNet online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.