Fortiva Financial Group is a financial services company that provides credit products to consumers who have been traditionally underserved by mainstream banks and credit card companies. The company offers a range of credit products, including personal loans, credit cards, and retail financing solutions. Fortiva Financial Group is focused on providing access to credit to those who may have difficulty obtaining credit elsewhere. The company's user base consists of individuals with low credit scores or limited credit histories who may need access to credit for emergencies or unexpected expenses. While the company does not have a specific refund policy, it does have procedures in place to address customer complaints and resolve issues related to billing or loan servicing.
Fortiva Financial Group does not have a specific refund policy in place, as the company's credit products are typically loans or lines of credit that are subject to interest charges and fees. However, the company does have procedures in place to address customer complaints and resolve issues related to loan servicing or billing. If a customer has an issue with their loan or credit account, they can contact Fortiva Financial Group's customer service department to file a complaint or dispute the charges.
When a customer files a complaint or dispute, Fortiva Financial Group will investigate the matter and determine if a refund or credit adjustment is appropriate. If a refund or adjustment is approved, it will be credited to the customer's account or issued as a check, depending on the circumstances. The time it takes to receive a refund or credit adjustment will vary depending on the customer's payment method and the nature of the issue being addressed.
Fortiva Financial Group is committed to providing high-quality customer service and resolving issues in a timely and fair manner. The company's customer service team is available to assist customers with any questions or concerns they may have, and the company has a reputation for being responsive and attentive to customer needs.
Overall, while Fortiva Financial Group does not have a specific refund policy, the company is committed to ensuring that customers are satisfied with their credit products and that any issues related to loan servicing or billing are promptly addressed. Customers who have questions or concerns about their account or who wish to file a complaint should contact the company's customer service department for assistance.
Fortiva Financial Group doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Fortiva Financial Group's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
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The time it takes to receive a refund from Fortiva Financial Group will depend on the nature of the issue being addressed and the outcome of the company's investigation. If a refund or credit adjustment is approved, it will be credited to the customer's account or issued as a check, depending on the circumstances. The time it takes to receive a refund or credit adjustment will vary depending on the customer's payment method and the nature of the issue being addressed.
In some cases, a refund or credit adjustment may be processed quickly, within a few business days of the approval. However, in other cases, the process may take longer if the issue is complex or if additional documentation or information is required. Customers who have filed a complaint or dispute with Fortiva Financial Group can contact the company's customer service department for updates on the status of their request.
Overall, while the time it takes to receive a refund from Fortiva Financial Group can vary, the company is committed to resolving customer complaints and issues in a timely and fair manner. Customers who have questions or concerns about their account or who wish to file a complaint should contact the company's customer service department for assistance.
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