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Cancel Frankfort Plant Board
Frankfort Plant Board is a municipally-owned utility company that provides electricity, water, and cable services to the residents of Frankfort, Kentucky, and surrounding areas. The company's mission is to provide reliable and affordable services while also maintaining a commitment to environmental sustainability. The Frankfort Plant Board offers various payment options to its users, including online bill pay and automatic payments. In the event that a user overpays their bill or is owed a refund, the Frankfort Plant Board refund policy ensures that the user receives a refund promptly. The company's users are primarily residents and businesses in the Frankfort area who rely on the Frankfort Plant Board for their essential utility services.
Frankfort Plant Board Refund Policy
Frankfort Plant Board is committed to providing its users with reliable and affordable utility services. In the event that a user overpays their bill or is owed a refund for any reason, the company has a clear and straightforward refund policy in place. Here is a detailed explanation of the Frankfort Plant Board refund policy.
First, if a user overpays their bill, the Frankfort Plant Board will issue a refund check for the overpaid amount. The refund check will be mailed to the user's billing address on file. The user can expect to receive the refund check within 4-6 weeks of the overpayment.
Second, if a user is owed a refund for any other reason, such as an adjustment to their account or a deposit refund, the refund will be processed within 30 days of the request. The refund will be issued in the same form of payment as the original transaction, such as a credit card refund or a check.
Third, if a user has a credit balance on their account, the credit will be applied to their next bill. If the credit is larger than the next bill, the Frankfort Plant Board will issue a refund check for the remaining balance.
Finally, if a user cancels their utility services, any credit balance on their account will be refunded within 30 days of the cancellation date.
In summary, the Frankfort Plant Board refund policy is designed to provide its users with a fair and efficient process for receiving refunds. If a user overpays their bill, the company will issue a refund check within 4-6 weeks. If a user is owed a refund for any other reason, the refund will be processed within 30 days of the request. If a user has a credit balance on their account, it will be applied to their next bill, and any remaining balance will be refunded. If a user cancels their utility services, any credit balance on their account will be refunded within 30 days of the cancellation date.
Frankfort Plant Board doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Frankfort Plant Board's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
After getting a profile, you’re just a few simple steps away from securing that refund:
- Log in and hit Refund Instantly
- Choose the charges you'd like to get Frankfort Plant Board Refund for
- Provide your first and last name
- Open our templated email
- Press send
How Long do Frankfort Plant Board Refunds Take?
The time it takes to receive a refund from the Frankfort Plant Board can vary depending on the circumstances. If a user overpays their bill, the Frankfort Plant Board will issue a refund check within 4-6 weeks of the overpayment. The refund check will be mailed to the user's billing address on file.
If a user is owed a refund for any other reason, such as an adjustment to their account or a deposit refund, the refund will be processed within 30 days of the request. The refund will be issued in the same form of payment as the original transaction, such as a credit card refund or a check.
If a user has a credit balance on their account, the credit will be applied to their next bill. If the credit is larger than the next bill, the Frankfort Plant Board will issue a refund check for the remaining balance. If a user cancels their utility services, any credit balance on their account will be refunded within 30 days of the cancellation date.
Overall, the Frankfort Plant Board strives to process refunds in a timely manner and keep its users informed every step of the way. If a user has any questions or concerns about their refund, they can contact the Frankfort Plant Board's customer service team for assistance.
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