Fundrise is a real estate investment platform that offers a subscription service called Fundrise Pro. For $10 a month or $99 a year, subscribers can make direct investments in specific funds, build custom investment plans, and access detailed data about real estate markets. The subscription also includes extra perks like access to Wall Street Journal articles. If you see charges from Fundrise, it's likely for this subscription or for fees tied to your investment account, which are based on the assets you have there.
Canceling a Fundrise Pro membership is straightforward and can be done anytime by navigating to the Profile & preferences section on the website; the process is clearly indicated and requires just a few steps. The platform provides direct and easy access to cancel the membership without needing to contact support, making it very user-friendly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Fundrise subscription.
How to Cancel Fundrise: Step by Step
If you purchased through Fundrise.com:
Log into your Fundrise account on their website.
Navigate to your Profile & Preferences.
Look for the Membership section.
Select the option to Cancel Membership.
Follow the prompts to confirm your cancellation.
If you purchased through the Fundrise app:
Open the Fundrise app on your device.
Tap on your profile icon or menu.
Access Profile & Preferences under settings.
Find the Membership area.
Choose Cancel Membership and confirm your decision.
How to Contact Fundrise
If you need assistance, here's how you can get in touch with Fundrise's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Fundrise Refund
Submit cancellation or cash-out requests via the app or account settings for easier processing.
Plan cancellations around quarterly review periods since Fundrise processes withdrawal requests quarterly; timing your request at the start of a quarter may expedite review.
Turn off auto-invest or recurring contributions in your account settings prior to cancellation to stop new investments or charges.
Expect minimal fees if most investments are in flagship funds that may not have heavy penalties for early withdrawal.
Use clear, firm language if calling or emailing support, stating you want to cancel immediately and request confirmation of cancellation.
Keep communication polite but persistent, escalating to supervisors or higher-level support if initial cancellation attempts are ignored.
Request refunds or fee waivers citing misunderstandings or unsatisfactory service, but be prepared for mixed results.
Maintain updated personal and payment information to avoid processing delays when cancelling or withdrawing funds.
Monitor your account post-cancellation request to confirm no further charges or investments are made.
Leverage timing of billing cycles to avoid last-minute charges just before cancellation.
Why Do People Request Refunds from Fundrise
Lack of liquidity - Investments are locked in with quarterly liquidation only, leading to dissatisfaction among those needing quick access to funds.
Declining investment value - Investors experience immediate or continual drops in account value, prompting cancellations.
Complex and delayed liquidation process - Cancellation and withdrawal requests are reviewed and processed quarterly, causing delays and frustration.
Changes to investment plans - Sudden changes like introduction of new membership plans (e.g., Fundrise Pro) or removal of features create dissatisfaction.
Lack of transparency - Customers report confusion over valuation methods, fees charged during liquidation, and poor communication from Fundrise.
Dissatisfaction with management and fees - Perceptions of high fees and inadequate management performance lead to cancellations.
Poor customer service - Complaints about difficulty contacting Fundrise and unsatisfactory responses regarding cancellations and liquidations.
Concerns over potential conflicts of interest in valuation practices.
Unauthorized or unexpected charges on accounts causing trust issues.
Fundrise Refund Script
Script
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Dear Fundrise, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
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Fundrise Refund Policy
Fundrise allows cancellation of investments made within the last 1-2 business days directly from the Transactions section of your dashboard. The Fundrise Pro membership can be canceled at any time via the Profile & Preferences section on their platform. For account closure, users can close their account through a link available in the Security page under Profile and Preferences. Liquidation requests can also be canceled from the Transactions section if still pending.
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The Easiest Way to Get a Fundrise Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Fundrise—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Fundrise allows you to cancel your Pro membership at any time through their app or website without lock-ins, contracts, or early cancellation fees. However, while membership cancellation is straightforward, withdrawing invested funds may involve liquidation requests which can take time to process, so be aware of potential delays in fund access after cancellation. There are no gimmicks or fees specifically aimed at preventing cancellation, but the investment withdrawal process could be a landing point for delays.
Lack of liquidity - Investments are locked in with quarterly liquidation only, leading to dissatisfaction among those needing quick access to funds.
Declining investment value - Investors experience immediate or continual drops in account value, prompting cancellations.
Complex and delayed liquidation process - Cancellation and withdrawal requests are reviewed and processed quarterly, causing delays and frustration.
Changes to investment plans - Sudden changes like introduction of new membership plans (e.g., Fundrise Pro) or removal of features create dissatisfaction.
Lack of transparency - Customers report confusion over valuation methods, fees charged during liquidation, and poor communication from Fundrise.
Dissatisfaction with management and fees - Perceptions of high fees and inadequate management performance lead to cancellations.
Poor customer service - Complaints about difficulty contacting Fundrise and unsatisfactory responses regarding cancellations and liquidations.
Concerns over potential conflicts of interest in valuation practices.
Unauthorized or unexpected charges on accounts causing trust issues.
Account email address associated with your Fundrise subscription or membership
Access to your Fundrise account via the website or mobile app
Navigation to Profile & Preferences within your Fundrise account settings
Knowledge of current subscription/membership type (such as Fundrise Pro or basic account)
Awareness of linked custom investment plans (as canceling Pro defaults you to Balanced Investing Plan)
Understanding of possible outstanding obligations or fees at the time of cancellation
Bank or payment method information if required for refund processing (rare, but possible)
Confirmation or authentication step to verify account ownership during cancellation
Before canceling your Fundrise subscription, membership, or account, it's important to know that cancellation does not liquidate your investments automatically, so you may still hold investments in Fundrise's real estate funds. Some funds may impose penalties if held less than a minimum period, typically 5 years, so early withdrawal can lead to loss of some investment value. Additionally, once you cancel your membership or close your account, you will lose access to Fundrise's platform features including account management and investment opportunities. You should also consider submitting any withdrawal or liquidation requests by the last business day of the quarter, as liquidity is processed quarterly, which may delay access to your funds after cancellation.
Fundrise allows cancellation of investments made within the last 1-2 business days directly from the Transactions section of your dashboard. The Fundrise Pro membership can be canceled at any time via the Profile & Preferences section on their platform. For account closure, users can close their account through a link available in the Security page under Profile and Preferences. Liquidation requests can also be canceled from the Transactions section if still pending.
To cancel your Fundrise Pro membership, you need to log into your account, which requires your password. There are no options mentioned for cancellation via phone or chat without authentication. If you don't remember your password, you can reset it using the Fundrise password reset page here: https://fundrise.com/forgotpassword. So yes, you do need your password to cancel the subscription, but resetting it is straightforward if you forgot it.
We've actually written a step by step guide on how to get a refund from Fundrise. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Fundrise subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Fundrise account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Fundrise online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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