2 - Click on the Settings icon (gear icon) in the top right corner.
3 - Select Payments, then click on Manage automatic payments.
4 - Find the Joola subscription from the list and select it.
5 - Click on Cancel to stop further payments.
6 - Confirm the cancellation when prompted.
Joola is an easy-to-use app that helps you manage your subscriptions and bills all in one place. It tracks your spending, reminds you of upcoming payments, and helps you find ways to save on your monthly expenses. If you see a charge from Joola, it’s likely for helping you keep your finances organized and saving you from forgetting those pesky bills!
Canceling a subscription to Joola can be somewhat straightforward but may involve navigating through the app's settings or contacting customer support. Users might face minor challenges if unclear instructions are provided.
Estimated Time
On average, it takes 20 minutes0020 minutes to cancel a Joola subscription.
How to Contact Joola
If you need assistance, here's how you can get in touch with Joola's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Joola Refund
Contact customer service early in the month; some users reported issues with last-minute cancellation.
Use polite and concise language in your cancellation request; it may lead to better results.
Be persistent if you don’t get a satisfactory answer; don’t hesitate to ask to speak with a supervisor.
Document everything; take screenshots of conversations or confirmation emails.
Try reaching out via multiple channels (email, phone, social media) to increase your chances of a successful cancellation.
Reference any promotional offers they provided you when signing up; some users found this useful in negotiations.
Timing matters; mid-week calls were often reported as more effective than weekend or Monday calls.
If you’re met with resistance, citing financial hardship has worked for some users.
Escalate to higher management if initial attempts fail, especially if the issue is not resolved promptly.
Consider freezing your payment method temporarily if you can't cancel in time, but be aware of potential fees.
Why Do People Request Refunds from Joola
Financial constraints leading to a need to cut expenses.
Lack of usage or not utilizing the subscription enough.
Change in personal interests or priorities.
Quality of service not meeting expectations.
Technical issues with the app or service.
Simplifying finances by reducing the number of subscriptions.
Finding a better alternative with more features or lower costs.
Customer service issues or lack of support.
Content availability not aligning with user preferences.
Billing issues such as unexpected charges or errors.
Joola Refund Script
Script
Copy
Dear Joola, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Joola
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Joola Refund Policy
Joola offers a straightforward cancellation policy allowing members to cancel their subscription at any time. Any cancellations will take effect at the end of the current billing cycle, ensuring that users maintain access until the period is complete. Refunds are not provided for partial months or unused services.
Get help with your refund
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The Easiest Way to Get a Joola Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Joola—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious, as Joola may employ strategies that make it difficult to cancel your subscription immediately, such as requiring you to navigate through multiple steps or delays in the cancellation process. Always check for any hidden cancellation policies, potential early termination fees, or minimum contract durations that could lock you in longer than anticipated. It's wise to thoroughly read the terms to avoid any unwanted charges.
Financial constraints leading to a need to cut expenses.
Lack of usage or not utilizing the subscription enough.
Change in personal interests or priorities.
Quality of service not meeting expectations.
Technical issues with the app or service.
Simplifying finances by reducing the number of subscriptions.
Finding a better alternative with more features or lower costs.
Customer service issues or lack of support.
Content availability not aligning with user preferences.
Billing issues such as unexpected charges or errors.
Account Email Address
Password
Subscription Type
Payment Information
Billing Cycle Dates
Reason for Cancellation
Confirmation of Cancellation Request
Customer Support Contact
Transaction History
Terms of Service related to cancellation
Before cancelling your Joola subscription, be aware that you'll lose access to premium features like advanced analytics and personalized training plans. Additionally, any saved workouts or progress may not be retrievable once your account is closed. Check the cancellation policy to understand any potential charges or notice periods that apply. Lastly, consider if there's an option to pause your subscription instead of cancelling, which could allow you to access your features later without starting anew.
Joola offers a straightforward cancellation policy allowing members to cancel their subscription at any time. Any cancellations will take effect at the end of the current billing cycle, ensuring that users maintain access until the period is complete. Refunds are not provided for partial months or unused services.
To cancel your Joola subscription, you will need your password to access your account. If you’ve forgotten your password, you can reset it by visiting [this link](https://joola.app/reset-password). Unfortunately, there’s no phone support for canceling subscriptions, so having your password ready is essential.
The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Joola subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Joola account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Joola online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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Chargeback and the Chargeback trademarks used herein are trademarks or registered
trademarks of Chargeback and its affiliates. The use of any other trade name, copyright, or trademark is
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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