Chargebacks and Refunds
How to Get a [Merchant] Refund

Cancel Keen

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Keen is a footwear company that designs and sells outdoor and lifestyle shoes, boots, and sandals for men, women, and kids. Keen is known for its innovative designs and use of environmentally sustainable materials, and its products are popular among hikers, campers, and outdoor enthusiasts. The company's website, keenfootwear.com, allows customers to browse and purchase products online, and they can also take advantage of free shipping and free returns within 90 days of purchase. Keen also offers a satisfaction guarantee, which means that if a customer is not completely satisfied with their purchase, they can request a refund. This refund policy ensures that customers can shop with confidence and helps to build trust and loyalty with the Keen brand.


Keen Refund Policy

Keen offers a generous refund policy for customers who are not completely satisfied with their purchase. Customers can request a refund for any reason within 90 days of purchase, as long as the product is in new and unused condition and is returned with its original packaging. Refunds will be issued to the original form of payment and will include the cost of the product, as well as any taxes and shipping charges.

To initiate a refund, customers can fill out a return form on the Keen website and print a prepaid shipping label. The product can then be shipped back to Keen for processing. Once the return is received and processed, customers can expect to receive their refund within 5-10 business days.

If the product is defective or damaged upon receipt, customers can also request a refund or exchange. In this case, customers should contact Keen's customer service team to report the issue and to receive instructions for returning the product.

Keen also offers a warranty on its products, which covers defects in materials and workmanship for one year from the date of purchase. If a product fails due to a manufacturing defect within this period, customers can contact Keen's customer service team to initiate a warranty claim. Keen will either repair or replace the product, or issue a refund if neither option is feasible.


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Get Me A Refund

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Keen doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Keen's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.

After getting a profile, you’re just a few simple steps away from securing that refund:

  1. Log in and hit Refund Instantly
  2. Choose the charges you'd like to get Keen Refund for
  3. Provide your first and last name
  4. Open our templated email
  5. Press send

How Long do Keen Refunds Take?

Once a return is received and processed by Keen, customers can expect to receive their refund within 5-10 business days. The refund will be issued to the original form of payment, and will include the cost of the product, as well as any taxes and shipping charges that were paid at the time of purchase. Customers should keep in mind that it may take an additional few days for the refund to appear on their bank or credit card statement, depending on the processing time of their financial institution. Overall, Keen's refund process is relatively quick and straightforward, and their generous 90-day return policy provides customers with peace of mind and the assurance that they can shop with confidence.


Chargeback Protects Your Privacy and Finances

Introducing the AI financial concierge that will make your life easier and your finances more organized! With our cutting-edge technology, you'll never have to worry about refunds, returns, or disputes again. Our AI-powered system is designed to handle all of your financial issues with ease and efficiency, so you can focus on the things that matter most.

Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.

Chargeback Can Help With More Than Keen Refunds!

If you need help with refunds and subscription cancellations on other gaming platforms, Chargeback is the way to go. We can help if you need to get a Netflix Refund or Hulu Refund or Grammarly Refund.

By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues:

Time
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With Chargeback
Filing your claim is quick and effortless with Chargeback.
All you need to do is answer a few questions, and Chargeback does the rest.
Without Chargeback
Contacting the merchant could take hours
You have to research what to do and fill out each form manually.

Get Me A Refund

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"I got $127 in minutes with this app"

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