Keeper Tax is a financial technology company that specializes in helping independent contractors and small business owners maximize their tax deductions. The company offers a user-friendly platform that allows users to easily track their business expenses and automatically identify potential tax write-offs. By simplifying the tax filing process and reducing the risk of missed deductions, Keeper Tax aims to help its users save time and money on their taxes. The company's platform is used by a wide range of individuals and businesses, including freelancers, gig workers, and small business owners across a variety of industries. While Keeper Tax does not offer tax preparation services, it can help users optimize their tax returns by providing valuable insights and guidance throughout the year. If a user is not satisfied with the service provided by Keeper Tax, the company does offer a refund policy.
Keeper Tax offers a 100% satisfaction guarantee for its users. If a user is not satisfied with the service provided, they can request a refund within 30 days of signing up. To request a refund, users should contact Keeper Tax's customer service team via email or phone. The company's representatives will work with the user to understand their concerns and to process the refund as quickly as possible.
In addition to its standard refund policy, Keeper Tax also offers a "max refund guarantee" for users who opt to file their taxes with a third-party provider that is integrated with the Keeper Tax platform. If a user files their taxes using the Keeper Tax platform and does not receive a higher refund than they would have received using a competitor's product, Keeper Tax will refund the full cost of the user's subscription for that tax year. To be eligible for the max refund guarantee, users must provide documentation of their tax refund from both Keeper Tax and the competitor's product.
Keeper Tax's refund policy is designed to provide users with peace of mind and to ensure that they are satisfied with the service they receive. The company is committed to providing high-quality, reliable, and user-friendly tax tracking and optimization tools to its customers, and will work with users to address any issues or concerns they may have. With its 100% satisfaction guarantee and max refund guarantee, Keeper Tax is a trustworthy and dependable partner for individuals and businesses looking to optimize their tax returns.
Keeper Tax doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Keeper Tax's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
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Keeper Tax's refund process typically takes between 3-5 business days from the time the refund is requested. Once a user contacts the company's customer service team to initiate the refund, the representatives will work with the user to process the refund as quickly as possible. It's important to note that depending on the user's financial institution, it may take an additional few days for the refund to appear in the user's account. However, Keeper Tax will provide the user with a confirmation email once the refund has been processed, so they can track its progress and ensure that it has been received. Overall, Keeper Tax's refund process is straightforward and efficient, and the company's commitment to providing high-quality service and support ensures that users can trust that their refunds will be processed promptly and accurately.
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