4 - Follow the prompts to cancel your subscription.
5 - Confirm your cancellation when prompted.
How to Cancel Keeper Tax on the web dashboard
1 - Visit the Keeper Tax website and log in to your account.
2 - Go to the Settings section in your dashboard.
3 - Select Manage Subscription.
4 - Choose the option to cancel your subscription.
5 - Confirm the cancellation when prompted.
Keeper Tax helps people keep track of their expenses and file their taxes easily. They have different plans, including a $20 monthly plan for tracking deductions without filing taxes, and yearly plans starting at $99 for basic tax filing and going up to $399 for a premium plan with extra help like audit protection and personalized support. If you're seeing charges from Keeper Tax, it's likely for one of these subscription plans depending on the level of service you chose. They also offer add-ons for things like business filings or bookkeeping at extra cost.
The cancellation process for Keeper Tax is straightforward, as users can cancel their subscription directly from the Settings > Manage Subscription section within the app. This simplicity and direct access reduce the complexity and potential barriers for cancellation, making it very easy for consumers to manage their subscriptions without needing additional support.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Keeper Tax subscription.
How to Contact Keeper Tax
If you need assistance, here's how you can get in touch with Keeper Tax's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
Tips and Tricks for Getting a Keeper Tax Refund
Contact Customer Support directly as Keeper Tax does not provide an easy self-service cancellation option.
Be persistent and clear in your communication, explicitly state you want to cancel the subscription immediately and stop any auto-renewals.
Request written confirmation of your cancellation to avoid future billing disputes.
Escalate politely if the first customer service representative is unhelpful, ask to speak with a supervisor or higher-level support.
Time your cancellation request close to the renewal date to minimize the risk of being charged for another billing cycle.
Use precise language like “cancel my subscription,” “stop auto-renewal,” and “I no longer want to be billed.”
Monitor your bank or credit card statements after cancellation to catch any unauthorized charges promptly.
Deleting your account does not guarantee subscription cancellation, so explicitly confirm that the subscription is cancelled separately.
Why Do People Request Refunds from Keeper Tax
Unauthorized or incorrect charges despite cancellation, including being charged multiple times and delayed refunds.
Failure to file taxes even after payment, with refusal or delay in refunds.
Billing issues such as multiple or duplicate charges and confusion over bank postings.
Poor communication and lack of timely human support for cancellation and refund requests.
Tax filing errors, including incorrect filings, refusal to file amended returns, resulting in penalty fees.
Failure to deliver promised refunds or tax filings, with IRS showing no record despite payment.
Misleading advertising around free trial terms and immediate subscription charges.
Slow or insufficient refund processing after cancellation.
Keeper Tax Refund Script
Script
Copy
Dear Keeper Tax, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Keeper Tax
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Keeper Tax Refund Policy
Keeper Tax subscription can be canceled by going to the Settings > Manage Subscription section in the app, where you can cancel the subscription renewal to effectively unsubscribe and stop future charges. Additionally, users can permanently delete their Keeper account and all data from the same section, but should export deductions beforehand as this action is irreversible and will unlink all connected bank accounts.
Get help with your refund
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The Easiest Way to Get a Keeper Tax Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Keeper Tax—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Keeper Tax allows you to cancel your subscription at any time by clicking the cancellation button in the app's Settings > Manage Subscription section at least 1 day before the next subscription term begins. There are no contracts or early cancellation fees, but you will continue to have access until the end of the current term, and generally, no refunds are provided for cancellations after the first month. Automatic renewal is standard unless you cancel in accordance with their cancellation procedures.
Unauthorized or incorrect charges despite cancellation, including being charged multiple times and delayed refunds.
Failure to file taxes even after payment, with refusal or delay in refunds.
Billing issues such as multiple or duplicate charges and confusion over bank postings.
Poor communication and lack of timely human support for cancellation and refund requests.
Tax filing errors, including incorrect filings, refusal to file amended returns, resulting in penalty fees.
Failure to deliver promised refunds or tax filings, with IRS showing no record despite payment.
Misleading advertising around free trial terms and immediate subscription charges.
Slow or insufficient refund processing after cancellation.
Account login credentials (email address and password) to access your Keeper Tax account
Access to the Settings > Manage Subscription or Billing section in the Keeper Tax app or website
Apple ID (for iPhone users, if subscribed via iTunes/App Store)
Google account (for Android users, if subscribed via Google Play Store)
PayPal account details (if you used PayPal for payment)
Personal and billing information (such as your name, billing address, and possibly credit card details)
Confirmation of cancellation performed at least 24 hours before the renewal date
Contact information for support (such as support@KeeperTax.com or +1 415 644 8982) if you need further assistance
Before cancelling your Keeper Tax subscription, know that you will lose access to the app and all its expense-tracking features. You can export your tracked deductions before cancellation to use for tax filing elsewhere. Keep in mind Keeper Tax subscriptions generally do not include tax filing services. Refunds are generally not provided, but you may request one within 30 days of purchase under certain conditions by contacting Keeper Tax support. It's important to cancel your subscription through the app settings to stop future charges.
Keeper Tax subscription can be canceled by going to the Settings > Manage Subscription section in the app, where you can cancel the subscription renewal to effectively unsubscribe and stop future charges. Additionally, users can permanently delete their Keeper account and all data from the same section, but should export deductions beforehand as this action is irreversible and will unlink all connected bank accounts.
You do not need a password to cancel your Keeper Tax subscription. Keeper Tax uses a passwordless login system where you enter your phone number or email, and receive a 6-digit security code to confirm your sign-in. You can cancel your subscription directly from the Settings > Manage Subscription section in the app without needing a password. If you want to log in, just follow the sign-in steps using your phone number or email to get the security code.
We've actually written a step by step guide on how to get a refund from Keeper Tax. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Keeper Tax subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Keeper Tax account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Keeper Tax online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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