1 - Call LegalShield Customer Support at 1-844-714-8494 (available Monday to Friday, 7 a.m. – 7 p.m. CDT) and request to cancel your membership.
2 - Send a written cancellation request to LegalShield:
Address:
One Pre-Paid Way
3 - Ada, Oklahoma 74820
4 - Include your name, membership number, and a clear request to cancel your membership.
How to Cancel LegalShield on a Third-Party (e.g., Google Play, Apple, etc.)
1 - Open the store's app or website where you made the purchase.
2 - Navigate to your subscriptions.
3 - Select LegalShield from the list of subscriptions.
4 - Follow the prompts to cancel the subscription.
LegalShield offers subscription-based legal services for individuals, families, and small businesses. For about $49.95 a month, personal plan members can get unlimited legal advice on everyday matters like family law, real estate, and traffic issues, plus help with document reviews and phone calls on their behalf. Small business plans start around $49 a month and cover business-related legal advice, contracts, and more. Essentially, if you're seeing a LegalShield charge, it's likely for ongoing monthly access to these legal support services to help you handle legal questions or problems without big hourly fees.
Cancellation requires a written request sent by email or mail, which adds steps and potential delay compared to instant online cancellation. Customer reviews indicate mixed experiences, with some frustration over having to deal with customer support and writing cancellation requests rather than a simple one-click cancellation process.
Estimated Time
On average, it takes 30 minutes0030 minutes to cancel a LegalShield subscription.
How to Contact LegalShield
If you need assistance, here's how you can get in touch with LegalShield's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a LegalShield Refund
Prepare for a lengthy cancellation call: Expect to spend at least 30-40 minutes on hold and on the call, enduring sales pitches and pressure tactics to retain you.
Call early in the day: Aim to call right when customer service opens to avoid long hold times and potential daily call volume overload.
Stay firm and consistent: Use clear and direct language stating you want to cancel your membership immediately without accepting any offers to stay.
Request written confirmation: Ask for an email or letter confirming your cancellation to have proof in case of disputes.
Use written cancellation as backup: If possible, send a written cancellation notice via certified mail, as some users report mail cancellation is the only guaranteed way.
Escalate if needed: If frontline representatives refuse to cancel, ask to speak to a supervisor or manager calmly but persistently.
Avoid giving new payment methods: Be cautious not to provide any updated credit card info that could be used to continue billing.
Stop payment/chargeback: As a last resort, some users have found stopping payment through their bank or initiating a chargeback effective if LegalShield continues billing after cancellation.
Be aware of mandatory arbitration clauses: Know that disputes may be limited to arbitration, so document everything.
Beware of renewal timing: Cancel just before your next billing period to avoid being charged for the next cycle.
Remain polite but assertive: Firmness combined with politeness helps prevent escalation into hostile exchanges which could delay cancellation.
Why Do People Request Refunds from LegalShield
Unresponsive or unhelpful assigned attorneys
Service not providing real legal help beyond very basic advice
Services not matching expectations based on the sales pitch
Difficulties canceling membership or issues with billing
Quality of representation concerns: attorneys spending minimal time on cases due to low reimbursement
Lack of choice in assigned attorney, which may lead to poor fit
Limited depth of service with inadequate time for complex issues
Significant limitations and exclusions in LegalShield coverage
Constant upselling of additional services beyond the basic plan at extra cost
Limited and conditional court representation
Monthly fees charged even when separate dedicated attorney is needed for serious legal matters
LegalShield Refund Script
Script
Copy
Dear LegalShield, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About LegalShield
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0 reviews
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LegalShield Refund Policy
LegalShield is a pre-paid monthly subscription service that allows members to cancel at any time. All cancellation requests must be made in writing, either by emailing support@legalshieldcorp.com with membership details or by calling their Customer Support Team at 1-844-714-8494 during business hours. This ensures that only the member can make changes to their legal plan. Members can also call to discuss options to maintain their membership and benefits before canceling.
Get help with your refund
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The Easiest Way to Get a LegalShield Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from LegalShield—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
LegalShield operates on a pre-paid monthly subscription basis, and you can cancel your membership at any time by submitting a written cancellation request, usually via email or phone. However, for annual memberships, you must complete at least 12 months before cancellation is permitted. There's a requirement for written proof to prevent unauthorized changes, but there are no clear early-cancellation fees or lock-in gimmicks mentioned. The key caveat is the annual membership lock-in period, so be aware of that if you opt for an annual plan.
Unresponsive or unhelpful assigned attorneys
Service not providing real legal help beyond very basic advice
Services not matching expectations based on the sales pitch
Difficulties canceling membership or issues with billing
Quality of representation concerns: attorneys spending minimal time on cases due to low reimbursement
Lack of choice in assigned attorney, which may lead to poor fit
Limited depth of service with inadequate time for complex issues
Significant limitations and exclusions in LegalShield coverage
Constant upselling of additional services beyond the basic plan at extra cost
Limited and conditional court representation
Monthly fees charged even when separate dedicated attorney is needed for serious legal matters
Your full name
Membership number
Phone number associated with the account
A written request clearly stating you want to cancel the membership
Email address or mailing address (if submitting your request in writing)
Contact LegalShield Customer Support (phone, email, or mail)
Before cancelling your LegalShield subscription, note that you will lose access to all ongoing membership benefits including unlimited legal advice, contract and document review (up to 15 pages each), letters or calls made on your behalf, and discounted court representation services. Additionally, any accrued or unused service hours (such as Driver’s License Assistance, Property Damage Collection, and Traffic Ticket Assistance) will be lost upon cancellation. Simplified Probate coverage and certain other benefits require active membership to remain valid, so coverage ends once you cancel. It's important to submit your cancellation request in writing to LegalShield and to be aware that once cancelled, you forfeit any accumulated legal service benefits or discounted rates.
LegalShield is a pre-paid monthly subscription service that allows members to cancel at any time. All cancellation requests must be made in writing, either by emailing support@legalshieldcorp.com with membership details or by calling their Customer Support Team at 1-844-714-8494 during business hours. This ensures that only the member can make changes to their legal plan. Members can also call to discuss options to maintain their membership and benefits before canceling.
To cancel your LegalShield subscription, you need to call their Customer Support Team or submit a written request by mail. This is required to ensure that only you are making changes to your legal plan. Typically, a password is not mentioned as necessary for cancellation via phone or mail. However, if you do need to access your account online or reset your password for any reason, you can do so at this URL: https://login.legalshield.com/forgot-password.
We've actually written a step by step guide on how to get a refund from LegalShield. Check it out!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your LegalShield subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your LegalShield account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel LegalShield online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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