Lexington Law Group is a law firm that specializes in credit repair services. The company was founded in 1991 and is headquartered in North Salt Lake, Utah. Lexington Law Group's primary focus is to help individuals improve their credit scores by challenging inaccurate or unfair negative items on their credit reports. The firm has a team of experienced attorneys and paralegals who work with clients to identify errors on their credit reports and take the necessary steps to dispute them. Lexington Law Group's users are individuals who are struggling with poor credit and need help repairing their credit score. In the event of a refund, Lexington Law Group has a clear and straightforward refund policy in place that allows users to receive a refund of any unused portion of their fees.
Lexington Law Group understands that clients may need to cancel their services for various reasons. As a result, the company has a transparent refund policy in place to ensure that clients are satisfied with the services provided. If a client decides to cancel their services within the first five days of enrollment, Lexington Law Group will refund the client's initial fees in full. After five days, clients are not eligible for a refund of their initial fees.
In addition to the initial fees, Lexington Law Group may charge clients for work completed on their behalf before the cancellation date. The company will prorate the fees based on the work completed up to the date of cancellation. The prorated fees are calculated by dividing the total fees by the number of months in the client's enrollment term. The resulting monthly fee is then multiplied by the number of months the client was enrolled in the program. The prorated fees will be deducted from the initial fees paid, and the remaining balance will be refunded to the client.
To request a refund, clients can contact Lexington Law Group's customer service team through their online account portal or by calling their toll-free number. The customer service team will work with the client to confirm the amount of the refund and initiate the refund process. Depending on the client's bank's processing times, the refund may take up to ten business days to appear in the client's account.
Overall, Lexington Law Group's refund policy is designed to ensure that clients are satisfied with the services provided and have a clear understanding of the cancellation and refund process. The company's commitment to transparency and customer service has earned it a reputation as a trusted credit repair service provider in the industry.
Lexington Law Group doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Lexington Law Group's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.
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Once a client requests a refund from Lexington Law Group, the company typically processes the refund within 10 business days. However, the exact timeframe for receiving a refund may vary depending on the client's bank's processing times.
If a client has any questions about their refund or the refund process, they can contact Lexington Law Group's customer service team through their online account portal or by calling their toll-free number. The customer service team will be happy to provide updates on the status of the refund and answer any questions the client may have.
Overall, Lexington Law Group's commitment to processing refunds promptly and transparently ensures that clients can trust the company to handle their finances responsibly. The company's refund policy is designed to provide clients with a fair and straightforward process if they need to cancel their services and request a refund for any reason.
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