How to Cancel Navy Federal New Vehicle Loan on Navy Federal's website
1 - Log in to your Navy Federal online banking account.
2 - Navigate to the Payments section.
3 - Click on Manage Payments to view your recurring payments.
4 - Locate the subscription you want to cancel.
5 - Click on Cancel next to the subscription.
6 - Confirm the cancellation by following the prompts provided.
How to Cancel Navy Federal New Vehicle Loan on a partnered merchant
1 - Identify the merchant that is charging you.
2 - Visit the merchant's website or app.
3 - Log in to your account with the merchant.
4 - Find the section for managing subscriptions or billing.
5 - Locate the subscription you wish to cancel.
6 - Follow the merchant's cancellation process, which usually involves clicking Cancel or similar.
How to Cancel Navy Federal New Vehicle Loan on If you set up a debit or credit card payment:
1 - Contact the merchant directly to cancel your subscription.
2 - Find their customer service phone number on their website.
3 - Provide them with your account information to verify your identity.
4 - Request cancellation of the subscription.
5 - Keep a record of the cancellation confirmation for your records.
Overview
Navy Federal offers auto loans for new and used vehicles with competitive rates and flexible terms, especially catering to military members. You can apply easily online, by phone, or in person, and usually get a quick decision. If you get a loan, you make monthly payments based on your loan amount, term length, and interest rate, which might be why you see billing from Navy Federal. They also offer options like preapproval, refinancing, and discounts for active duty and retired military.
Canceling a Navy Federal New Vehicle Loan involves directly contacting member services by phone or visiting a branch. The process is straightforward but requires interaction with customer service and settling any outstanding loan balance, making it relatively easy but not instant or fully automated.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Navy Federal New Vehicle Loan subscription.
How to Contact Navy Federal New Vehicle Loan
If you need assistance, here's how you can get in touch with Navy Federal New Vehicle Loan's support team.
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Navy Federal New Vehicle Loan Refund Policy
Navy Federal's New Vehicle Loan includes optional purchase of Guaranteed Asset Protection (GAP) coverage, which can be paid as a lump sum or financed into the loan. If you cancel the optional GAP coverage within 60 days of enrollment, you will receive a full refund of any fees paid. There are eligibility requirements and terms detailed in the GAP Agreement and Disclosure provided at the time of purchase.
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Frequently Asked Questions
Navy Federal allows you to cancel a new vehicle loan relatively easily, especially if the loan check has not been used or cleared. Typically, there is no early termination fee or lock-in period for cancelling the loan before funding the vehicle purchase. However, once the loan is finalized and funds are disbursed, you are committed to the terms of the loan. Additionally, if you opted for GAP coverage, be aware that cancelling GAP after 60 days will not result in a refund and is non-cancellable. Overall, the main pain points to watch for are ensuring you cancel before the loan funds or the GAP coverage becomes non-refundable, but there are generally no hidden gimmicks or early cancellation fees for the loan itself.
Change of mind after loan approval but before the loan check is presented.
Seller does not accept checks from Navy Federal, making the loan unusable.
Find better loan terms elsewhere after initial approval.
Financial hardship making the borrower unable to keep up with payments.
Car purchase falls through or buyer decides not to buy the vehicle.
Credit impact concerns from the loan hard pull or loan itself.
Better refinancing options found later, prompting cancellation.
Loan auto-cancellation when the loan check is not presented by the deadline.
Access Number or Account Number – Required for authentication when contacting Navy Federal.
Loan Number – Identifies the specific vehicle loan to cancel.
Full Name and Contact Information – Confirm your identity as the account holder.
Original Loan Check (if received and not used) – Must be voided and returned if the funds were not disbursed.
Consumer Loan Indemnity Agreement/Declaration of Loss Form (NFCU 62A) – To certify that the loan is no longer needed (for cancellation) and to request a void/replacement.
Reason for Cancellation – Some processes may require you to state why the loan is being canceled.
Signature – For authorizing any formal cancellation requests or forms.
Potential Co-applicant’s Information – If a co-borrower exists, their information, initials, and signature may also be needed.
Phone Contact – Navy Federal may require a telephone verification; the recommended number is 1-888-842-6328.
Mailing Address for Forms – If submitting documents via mail: Navy Federal Credit Union, P.O. Box 3000, Merrifield, VA 22119-3000, Attn: Endorsement Verification Processing Branch.
Before canceling a Navy Federal New Vehicle Loan, it's important to know that you will lose access to the structured payment plan that helps manage your vehicle financing. Paying off or canceling the loan will release the lien on your vehicle, but it may take several weeks to receive the updated title showing no lienholder. Additionally, you will no longer have the convenience of automatic payments specifically set for that loan through Navy Federal's online or mobile banking. Consider the impact on your monthly budget and financial planning, as freeing up the funds from the loan payments can be an opportunity to save, invest, or pay off other debts.
Navy Federal's New Vehicle Loan includes optional purchase of Guaranteed Asset Protection (GAP) coverage, which can be paid as a lump sum or financed into the loan. If you cancel the optional GAP coverage within 60 days of enrollment, you will receive a full refund of any fees paid. There are eligibility requirements and terms detailed in the GAP Agreement and Disclosure provided at the time of purchase.
You do not need your password to cancel your Navy Federal New Vehicle Loan subscription by phone. Navy Federal uses VoiceID to verify your identity when you call, which means no password is required. You can call their phone support at 1-888-842-6328 to proceed with cancellation. If you ever need to reset your password for other services, you can do so here: https://www.navyfederal.org/access/reset-password.html.
We've actually written a step by step guide on how to get a refund from Navy Federal New Vehicle Loan. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Navy Federal New Vehicle Loan subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Navy Federal New Vehicle Loan account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Navy Federal New Vehicle Loan online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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