NCIC is a company that provides a range of services, including background checks and screening solutions for businesses and individuals. They offer subscription plans that allow users to access important information, such as criminal records and identity verifications. If you see a charge from NCIC, it’s likely for one of these subscription services that help you stay informed and make safer choices.
Canceling a subscription with NCIC can be challenging due to the need for specific steps and potential customer service interactions. Users often report unclear cancellation processes or delays in receiving confirmation.
Estimated Time
On average, it takes 35 minutes0035 minutes to cancel a NCIC subscription.
How to Cancel NCIC: Step by Step
If you purchased through NCIC.com:
Go to ncic.com and log into your account using your credentials.
Navigate to the Account Settings section found in your profile menu.
Look for the Subscriptions tab within Account Settings.
Select the subscription you wish to cancel.
Click on the Cancel Subscription option.
Follow any prompts to confirm the cancellation.
You will receive a confirmation email regarding the cancellation process.
If you purchased through Apple:
Open the Settings app on your Apple device.
Tap on your name at the top of the screen.
Tap on Subscriptions.
Locate the NCIC subscription that you want to cancel.
Tap on it and select Cancel Subscription.
Follow any further on-screen instructions to confirm the cancellation.
If you purchased through Google Play:
Open the Google Play Store app on your device.
Tap on the profile icon in the upper right corner.
Select Payments & subscriptions.
Tap on Subscriptions.
Find the NCIC subscription you would like to cancel.
Tap on it, then select Cancel subscription.
Follow the on-screen instructions to complete the cancellation.
If you purchased through PayPal:
Log into your PayPal account.
Click on the Settings gear icon in the upper right corner.
Select Payments from the menu.
Click on Manage pre-approved payments.
Find NCIC from the list of merchants.
Click on it and select Cancel to revoke the automatic payments.
If you purchased through a Prepaid Card:
Contact customer service via the customer support section on ncic.com.
Provide them with your account details and request cancellation of your subscription.
Follow their instructions to confirm your cancellation.
How to Contact NCIC
If you need assistance, here's how you can get in touch with NCIC's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a NCIC Refund
Be Prepared: Gather all relevant information, such as account details, billing statements, and previous correspondence.
Timing is Key: Call during off-peak hours to reduce wait time and get more effective customer service.
Be Polite Yet Firm: Start the conversation with a friendly tone, but be direct about your intention to cancel.
Use Specific Language: Phrase your request clearly, such as "I would like to cancel my subscription effective immediately."
Ask for Confirmation: Request a confirmation email or number after cancellation to prevent future charges.
Escalate if Necessary: If you encounter resistance, ask to speak with a supervisor or escalation team.
Document Everything: Keep records of all communications, including dates, times, and names of representatives.
Explore Cancellation Within the App: Check if there’s an easier cancellation option through their website or app.
Leverage Payment Method: Mention that you’ll dispute future charges with your bank or credit card if they refuse to cancel.
Check for any Trial Periods: If you’re within a trial period, mention this as a reason for cancellation.
Be Ready to Negotiate: If they offer discounts to retain you, be prepared to decline firmly.
Follow Up: After cancellation, verify your account status a few days later to ensure no charges appear.
Why Do People Request Refunds from NCIC
Financial constraints leading to budget cuts.
Unsatisfactory service or lack of support.
Infrequent use of the service or product.
Change in personal circumstances such as relocation.
Better alternatives available in the market.
Perceived value not meeting expectations.
Changes in needs that no longer align with what is offered.
Technical issues that remain unresolved.
Frustration with billing errors or discrepancies.
Unclear cancellation policy leading to confusion.
NCIC Refund Script
Script
Copy
Dear NCIC, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About NCIC
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NCIC Refund Policy
NCIC allows members to cancel their subscription at any time through their account settings. Upon cancellation, billing will cease, but members retain access to their services until the end of the current billing cycle. Users should review the specific terms in their account for detailed information on cancellation procedures.
Get help with your refund
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The Easiest Way to Get a NCIC Refund
If you're frustrated trying to cancel your subscription, membership, or bill from NCIC—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
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Frequently Asked Questions
Be cautious when subscribing to NCIC, as they may use tactics like making the cancellation process convoluted or requiring you to contact customer service, which can be time-consuming. Additionally, there could be terms buried in the fine print regarding early cancellation fees or minimum commitment periods, so always read the terms carefully before signing up. It's crucial to be aware of any automatic renewals as well, which can lead to unexpected charges.
Financial constraints leading to budget cuts.
Unsatisfactory service or lack of support.
Infrequent use of the service or product.
Change in personal circumstances such as relocation.
Better alternatives available in the market.
Perceived value not meeting expectations.
Changes in needs that no longer align with what is offered.
Technical issues that remain unresolved.
Frustration with billing errors or discrepancies.
Unclear cancellation policy leading to confusion.
Account number
Email address associated with the account
Password for account authentication
Phone number on file
Billing address
Reason for cancellation
Last payment date
Subscription type
Confirmation number from prior communications
Any promotional codes used
Before canceling your NCIC subscription, be aware that you will lose access to essential features such as real-time arrest and inmate information, which can be crucial for staying informed. Additionally, consider the impact on your saved searches and reports, as these will be deleted upon cancellation. Ensure that any outstanding balance or billing issues are resolved to avoid potential future charges. Lastly, think about whether you'd like to explore alternative options or plans available within NCIC that may better suit your needs.
NCIC allows members to cancel their subscription at any time through their account settings. Upon cancellation, billing will cease, but members retain access to their services until the end of the current billing cycle. Users should review the specific terms in their account for detailed information on cancellation procedures.
To cancel your subscription with NCIC, you will need your password to access your account settings. If you've forgotten your password, you can easily reset it by visiting this link: https://www.ncic.com/reset-password. Remember to have your account email handy to ensure a smooth reset process.
The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your NCIC subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your NCIC account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel NCIC online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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