Table of Contents
- Overview
- Difficulty
- Savings Calculator
- Estimated Time
- How to Contact OpenPhone
- Disclaimer
- OpenPhone Refund Policy
- Pricing Plans
- Frequently Asked Questions
- Comments
Table of Contents
Cancellation Activity
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How to Cancel OpenPhone
The Ultimate Step by Step Guide to Cancelling a OpenPhone Subscription
or Membership (openphone.com )
or Membership (openphone.com )
By
How to Cancel OpenPhone on OpenPhone directly
1 - Go to the Billing page in the web/desktop app.
2 - Scroll to the bottom of the page and click Cancel Subscription.
3 - Confirm by typing "cancel".
4 - Click Yes, cancel.
5 - You'll receive a confirmation email.
How to Cancel OpenPhone on the Apple App Store
1 - Open the Settings app on your phone.
2 - Tap your name.
3 - Tap Subscriptions.
4 - Tap on the OpenPhone subscription.
5 - Tap Cancel subscription.
6 - Scroll down if you don't see it.
How to Cancel OpenPhone on the Google Play Store
1 - Launch the Google Play Store app.
2 - Tap Menu - My Apps - Subscriptions.
3 - Tap on OpenPhone to cancel.
Overview
OpenPhone is a phone service that gives you a dedicated work number you can use on your phone or computer with internet. They offer several subscription plans starting at $15 per user each month, which includes unlimited calling and messaging in the US and Canada, plus handy features like voicemail transcripts and call recording. You might see charges from OpenPhone if you have extra phone numbers, messaging registration fees, or add-ons like their AI call assistant. You can cancel anytime and keep your number for 60 days after cancellation, but you won’t be able to call or message during that time.
Difficulty
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Canceling an OpenPhone subscription is quite straightforward since it can be done directly in the billing settings of the web/desktop app or via app stores for mobile users. The process involves a few clear steps and immediate confirmation with a confirmation email, making it easier than average to cancel.
Estimated Time
How to Contact OpenPhone
Phone
(855) 746-6304
Email
The email is not available.
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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OpenPhone Refund Policy
OpenPhone allows you to cancel your subscription at any time, with your account remaining active until the end of the current billing period. No refunds are provided for any remaining time on your subscription, and if you cancel, OpenPhone will hold your phone number(s) for up to 30 days before potentially releasing them. Refunds are generally not offered except in certain cases, but never if the Terms of Service are violated.
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Frequently Asked Questions
OpenPhone allows cancellation of your subscription at any time through your billing settings or app store subscriptions. However, be aware that payments already made are non-refundable, and you won't receive any account credit for unused time. You are responsible for the entire upfront payment for your chosen subscription period, even if you cancel early, so there are no refunds or prorated reimbursements.
- Billing issues such as unauthorized reactivation and re-billing after cancellation.
- Poor customer support including lack of responsiveness and difficulty reaching support or sales.
- Lack of key features like automatic greetings, VoIP landline support, and caller ID features.
- Account access problems including login issues and difficulty retrieving data without closing the account.
- Notification and reliability issues such as no alerts for calls/messages and calls going straight to voicemail.
- High volume of spam calls affecting user experience.
- Cancellation and refund policy where no refunds are given for remaining subscription time, causing dissatisfaction.
- Subscription cancellations due to failed payments such as credit card declines or outdated billing info.
- Account suspension for Terms of Service violations without refund.
- Account login credentials (email and password) for accessing your OpenPhone account
- Access to the Billing page in the OpenPhone web or desktop app
- Ability to type a confirmation phrase (specifically, typing "cancel" when prompted to confirm cancellation)
- Access to your email to receive a cancellation confirmation
- If subscribed via Apple App Store: Apple ID credentials and access to your device's Subscriptions settings
- If subscribed via Google Play Store: Google account credentials and access to the Play Store app, "My Apps" and "Subscriptions" sections
- Knowledge of payment policy (payments are non-refundable and no credit for future use)
Before cancelling your OpenPhone subscription, note that you will lose the ability to make calls or send text messages immediately after the cancellation period ends, although you can still access existing conversations and workspace data for up to 30 days. Your phone numbers will be held for no more than 30 days after cancellation before they may be released to others. There are no refunds for any remaining subscription time, but your account will remain active until the end of the current billing period. If you have missed payments, you will lose calling and texting capabilities while the account is inactive, but you will still receive missed calls, texts, and voicemails. Lastly, your phone numbers are held differently depending on cancellation or billing failure scenarios, so consider porting them if needed.
OpenPhone allows you to cancel your subscription at any time, with your account remaining active until the end of the current billing period. No refunds are provided for any remaining time on your subscription, and if you cancel, OpenPhone will hold your phone number(s) for up to 30 days before potentially releasing them. Refunds are generally not offered except in certain cases, but never if the Terms of Service are violated.
You do not need your password specifically to cancel your OpenPhone subscription. You can cancel your subscription yourself by going to the Billing page in the web or desktop app and following the cancellation steps. However, if you do need to reset your password for any reason, you can do so by launching the OpenPhone app and selecting the "Forgot Password" option after entering your email. The password reset process will send a recovery email to you. You can start the reset process here: https://support.openphone.com/hc/en-us/articles/1500009862582-How-to-reset-your-OpenPhone-password.
We've actually written a step by step guide on how to get a refund from OpenPhone. Check it out!
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your OpenPhone subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your OpenPhone account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel OpenPhone online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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OpenPhone May Show Up On Your Statement As:
OpenPhone OPENPHONE OPENPHONE.COM OpenPhone Inc OpenPhone Subscription OPHN OpenPhone Payment OPHN*OPENPHONE
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