Chargebacks and Refunds
How to Get a [Merchant] Refund

Cancel Pinger

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Pinger is a telecommunications company that provides free texting and calling services to its users. The company offers a mobile app called "TextFree" that allows users to send and receive text messages and make voice calls over a Wi-Fi connection. Pinger's services are available in the United States and Canada, and the company has millions of users. Pinger also provides a paid service called "TextFree Plus" that allows users to make calls to landlines and send texts to international numbers.

Pinger's refund policy applies to purchases made through the TextFree app, including subscriptions to TextFree Plus. Users can request a refund within 48 hours of making a purchase, as long as they have not used the service during that time. Refunds may also be granted in cases where the service does not function as expected, or if the user experiences technical issues that cannot be resolved by Pinger's customer support team.

To request a refund from Pinger, users must contact the company's customer support team through the TextFree app or the Pinger website. Refunds are typically processed within 5-7 business days after the request is approved. However, it may take longer for the refund to appear in the user's account, depending on the user's bank or payment processor.

It's important to note that Pinger's refund policy only applies to purchases made through the TextFree app. Users who have issues with charges made to their credit card for Pinger's services should contact their bank or credit card company directly to initiate a chargeback or dispute.

Pinger Refund Policy

Pinger, a mobile app developer and provider of texting and calling services, offers a refund policy for its paid services, such as subscriptions to Pinger Premium or Pinger International Calling. Customers who are not satisfied with these services may request a refund within 30 days of the original purchase date. Refunds are only available for the most recent charge and will not be issued for any previous charges or subscription periods.

To request a refund, customers must contact Pinger's customer support team via email or through the in-app support center. The refund request must include the customer's account information, the date of the charge, the amount charged, and the reason for the refund. Once the request is received, Pinger's customer support team will review the request and determine whether the refund is eligible.

If the refund request is approved, Pinger will issue a refund to the original form of payment within 5-7 business days. The refund amount will be for the amount of the most recent charge and may take up to 10 business days to appear on the customer's account, depending on the financial institution. Pinger reserves the right to deny any refund request that is outside of the refund policy or if the company suspects any fraudulent activity.

It's important to note that some Pinger services, such as in-app purchases for virtual phone numbers or credits, are non-refundable. Customers should carefully review the terms and conditions of any purchase before completing the transaction. Additionally, refunds for purchases made through third-party platforms, such as the Apple App Store or Google Play Store, must be requested through those platforms and are subject to their own refund policies.

In summary, Pinger offers a 30-day refund policy for its paid services, with refunds only available for the most recent charge. Refund requests must be submitted through customer support, and approved refunds will be issued within 5-7 business days. Non-refundable purchases include in-app purchases for virtual phone numbers or credits, and refunds for purchases made through third-party platforms must be requested through those platforms.


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Get Me A Refund

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Pinger doesn't make it easy to get a refund. Many users get lost in support web pages, not sure what to do and where to click. If you find the Pinger's website overwhelming and not user-friendly, you can turn to Chargeback for help to get your money back. It’s easy—you start by creating a profile in our app.

After getting a profile, you’re just a few simple steps away from securing that refund:

  1. Log in and hit Refund Instantly
  2. Choose the charges you'd like to get Pinger Refund for
  3. Provide your first and last name
  4. Open our templated email
  5. Press send

How Long do Pinger Refunds Take?

As a mobile app provider, Pinger does not offer refunds for in-app purchases made on its platform. Once you have made a purchase, it is generally considered final and non-refundable. However, in some cases, Pinger may provide refunds at its discretion, such as when a user has experienced technical issues with the app or has been charged in error.

To request a refund, users can contact Pinger's customer support team through the app or via email. The support team will review the request and may ask for additional information to help with the evaluation. If a refund is approved, it typically takes several business days to process the refund and for the funds to appear in the user's account.

It is important to note that Pinger's refund policy may vary depending on the specific circumstances and the type of purchase. For example, if a user has subscribed to a premium service through the app, the cancellation and refund policies may differ from those for a one-time purchase. Users should review the terms and conditions associated with their purchase to understand the refund policies that apply.

Overall, Pinger aims to provide a positive experience for its users and is committed to addressing any issues or concerns that arise. While refunds are generally not offered, the customer support team is available to assist with any questions or problems that users may encounter.


Chargeback Protects Your Privacy and Finances

Introducing the AI financial concierge that will make your life easier and your finances more organized! With our cutting-edge technology, you'll never have to worry about refunds, returns, or disputes again. Our AI-powered system is designed to handle all of your financial issues with ease and efficiency, so you can focus on the things that matter most.

Whether you're dealing with a difficult merchant or just need help navigating a complicated refund process, our financial concierge is here to help. With a few simple clicks, you can connect with a team of financial experts who will work tirelessly to resolve any issues you may have.

Chargeback Can Help With More Than Pinger Refunds!

If you need help with refunds and subscription cancellations on other gaming platforms, Chargeback is the way to go. We can help if you need to get a Netflix Refund or Hulu Refund or Grammarly Refund.

By getting a Chargeback account on your iOS device, you can get easy and reliable help in a matter of minutes. Check out some other examples of how Chargeback can help you deal with various personal finance issues:

Time
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Filing your claim is quick and effortless with Chargeback.
All you need to do is answer a few questions, and Chargeback does the rest.
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You have to research what to do and fill out each form manually.

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