Can I Cancel RevenueCat at Any Time?

RevenueCat subscriptions automatically renew each billing cycle, and cancellation must be done at least 30 days prior to renewal to avoid being charged again. There are no explicit lock-in contracts or early cancellation fees mentioned, but you should be aware that the subscription continues through the current billing period after cancellation, and you must actively cancel to stop future charges. Also, deleting a user from RevenueCat does not cancel the subscription itself—you must cancel through the actual platform or app store managing the subscription.

Why Do People Cancel RevenueCat?

Cost concerns: Membership or subscription fees become too expensive or no longer fit the budget.Lack of usage: Users find they do not use the service enough to justify continuing payment.Dissatisfaction with features: The service lacks desired features or the features do not work as expected.Poor customer service: Negative experiences with support deter continued membership.Technical issues: Persistent bugs or crashes make the service frustrating to use.Better alternatives: Users discover competitors offer more value or better pricing.Unwanted auto-renewals: Subscribers forget cancellation before auto-renew and want refunds.Privacy concerns: Users become wary of data handling or sharing practices.Change in personal needs: The product or service no longer fits the user’s lifestyle or interests.Difficult cancellation process: If canceling is complicated, users may try to get refunds instead of continuing.

What Information Do I Need to Cancel RevenueCat?

App User ID (unique identifier for the user within RevenueCat) Access to the user’s customer profile in the RevenueCat dashboard Subscription details (identification of the specific subscription to be canceled, usually found in the "Entitlements" card for the user) Store Transaction Identifier (required for API-based cancellation; found in dashboard events, webhooks, scheduled data exports, or sometimes API data) Access to the RevenueCat dashboard or administrative portal Access to the Customer Portal link sent to the user via email (for manual self-cancellation by users via Web Billing emails)

What Should I Know Before Cancelling RevenueCat?

Before cancelling a subscription, membership, or bill through RevenueCat, it's important to know that your subscription will continue until the end of the current billing period, after which you will lose access to any premium content or features tied to that subscription. Cancelling does not immediately revoke access, but once the subscription expires, you will no longer have the entitlements provided by the subscription. Additionally, if a refund is issued upon cancellation, access is removed immediately. Keep in mind that app functionality might remain for a short period after cancelling until the app or device is restarted, as some changes only take effect then.

What is RevenueCat's Cancellation Policy?

RevenueCat's subscription cancellation policy allows a customer's subscription to be cancelled, which means the subscription will expire at the end of the current billing period. The customer retains access to their subscription entitlements until the subscription officially expires.

Do I Need My RevenueCat Password to Cancel?

To cancel your subscription with RevenueCat, you will need to do it yourself as developers or RevenueCat staff do not have the ability to cancel subscriptions on your behalf. Typically, this cancellation is done through the platform where the subscription was originally purchased (such as the App Store or Google Play), and password authentication on RevenueCat's site is not involved in this process. However, if you need to access your RevenueCat account for any reason and require a password reset, you can do so here: https://app.revenuecat.com/forgot_password.

Can I Get a Refund from RevenueCat?

We've actually written a step by step guide on how to get a refund from RevenueCat. Check it out!

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How To Cancel Your RevenueCat Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 25, 2025

6 min read

Difficulty

12345678910

Easy Medium Very Hard

Based on RevenueCat's documented process, a user can cancel a subscription directly from the customer profile in the dashboard by selecting 'Cancel subscription' from a menu. This straightforward step within the dashboard is easy to access and complete, leading to a low difficulty score.

Estimated Time

On average, it takes 00 10 minutes to cancel a RevenueCat subscription.

How to Contact RevenueCat

If you need assistance, here's how you can get in touch with RevenueCat's support team.

Phone

The phone is not available.

The email is not available.

Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your RevenueCat subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your RevenueCat account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel RevenueCat online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.