Can I Cancel Shapermint at Any Time?

Shapermint offers a 30-day free trial for their Club membership, which automatically renews at $4.99 per month after the trial. You can cancel your membership anytime without lock-in periods or early cancellation fees, but you must cancel before the renewal date to avoid charges. The main thing to watch out for is that your payment method will be charged automatically each month if you don't cancel in time, so keep an eye on renewal reminders.

Why Do People Cancel Shapermint?

Unclear subscription sign-up process leading customers to unknowingly join a subscription.Unauthorized charges where customers report being charged without consent.Difficulty in canceling subscriptions, including non-responsive customer service and complicated cancellation procedures.Continuing charges after cancellation attempts, with customers still being billed.Poor customer service, including lack of support for refund requests and cancellations.Feeling misled or tricked into membership through non-transparent terms during purchase.Not using enough products to justify the membership cost, like $4.99 monthly fees.Customer frustration with the refund process and disputes requiring bank intervention.

What Information Do I Need to Cancel Shapermint?

Email address associated with your Shapermint account (used for login and verification) Access to your Shapermint account via login at shapermint.com Navigate to "Manage Membership" or "Manage Subscription" in your account dashboard Follow the onscreen instructions to cancel the membership or subscription If you can’t access your account, contact customer support via Live Chat, email (hello@shapermint.com), or phone/SMS (+1 831-888-0074) Memberships and subscriptions must be cancelled individually if you have more than one (e.g., Shapermint Club and Club+ are separate) No cancellation fees apply; cancellation takes effect for the next billing cycle Pending or already processed charges will not be refunded upon cancellation Returning items does not cancel your subscription

What Should I Know Before Cancelling Shapermint?

Before cancelling your Shapermint subscription, know that you can easily cancel anytime through your account by managing your membership. The subscription starts with a 30-day free trial and then renews every 30 days unless you cancel before the renewal date to avoid being charged. Upon cancellation, you will lose access to exclusive Shapermint Club+ member discounts. Also, keep in mind that once an order is in progress, it cannot be canceled, but you can return items after receiving them if they don’t meet your expectations.

What is Shapermint's Cancellation Policy?

Shapermint offers a 30-day free trial for its Club membership, after which the membership automatically renews every 30 days with a charge to the saved payment method unless canceled before the renewal date. Members can cancel anytime by logging into their account, managing their membership, and following the simple cancellation steps provided. A reminder email is sent before each charge to keep members informed.

Do I Need My Shapermint Password to Cancel?

To cancel your Shapermint subscription, you need to log into your member account on their website and manage your subscription from there. This means you do need your password to access your account and cancel the subscription yourself. If you have forgotten your password, you can reset it using this link: https://shapermint.com/account/login?return_url=%2Faccount. There does not appear to be an option to cancel without logging in with a password.

Can I Get a Refund from Shapermint?

We've actually written a step by step guide on how to get a refund from Shapermint. Check it out!

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How To Cancel Your Shapermint Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 17, 2025

5 min read

Difficulty

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Cancelling a Shapermint membership is straightforward and can be done online by logging into the account, managing the membership, and following a few simple steps. The clear instructions on their FAQ page indicate a low difficulty level for cancellation.

Estimated Time

On average, it takes 00 10 minutes to cancel a Shapermint subscription.

How to Contact Shapermint

If you need assistance, here's how you can get in touch with Shapermint's support team.

Phone

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Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Shapermint subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Shapermint account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Shapermint online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.