Table of Contents
- Overview
- Difficulty
- Savings Calculator
- Estimated Time
- How to Contact Solo Mobile
- Disclaimer
- Solo Mobile Refund Policy
- Pricing Plans
- Frequently Asked Questions
- Comments
Table of Contents
Cancellation Activity
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How to Cancel a Solo Mobile Subscription
The Ultimate Step by Step Guide to Cancelling a Solo Mobile Subscription
or Membership (solo.ca )
or Membership (solo.ca )
By
How to Cancel Solo Mobile on solo.ca
1 - Visit solo.ca and log into your account using your credentials.
2 - Navigate to the Account Settings section.
3 - Find the Subscriptions tab and click on it.
4 - Locate the subscription you wish to cancel.
5 - Click on Cancel Subscription next to the relevant service.
6 - Follow any additional prompts to confirm the cancellation.
How to Cancel Solo Mobile on the Solo Mobile app
1 - Open the Solo Mobile app on your device and log in.
2 - Go to the Account section in the app menu.
3 - Select Manage Subscriptions.
4 - Find the subscription you want to cancel and tap on it.
5 - Tap on Cancel Subscription.
6 - Confirm your choice by following the on-screen instructions.
How to Cancel Solo Mobile on a third-party billing service (like PayPal)
1 - Log into your PayPal account.
2 - Click on Settings (gear icon).
3 - Go to the Payments tab.
4 - Select Manage Pre-approved Payments.
5 - Find Solo Mobile from the list and click on it.
6 - Choose Cancel to stop the subscription.
How to Cancel Solo Mobile on a credit card
1 - Contact your bank or credit card provider.
2 - Request to cancel the recurring payment for Solo Mobile.
3 - Provide any necessary verification information and details about the subscription.
4 - Confirm the cancellation with the bank and note any confirmation numbers they provide.
Overview
Solo Mobile is a Canadian phone service provider that offers prepaid and monthly plans for mobile phones. They focus on delivering affordable options for voice, text, and data services, so you can stay connected without breaking the bank. If you see a charge from Solo Mobile, it’s likely for your monthly subscription or any extra data or features you've added to your plan.
Difficulty
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Cancelling a subscription with Solo Mobile can involve navigating customer service channels and may require multiple steps. Users often report challenges with reaching representatives or understanding the cancellation process, leading to frustration.
Estimated Time
How to Contact Solo Mobile
Phone
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Email
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Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Savings Calculator
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Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
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What People Say About Solo Mobile
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Solo Mobile Refund Policy
Solo Mobile allows customers to cancel their membership or subscription at any time without penalty. To cancel, users must either log into their account or contact customer service, and any remaining balance will be credited back to the payment method used.
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Frequently Asked Questions
Be cautious when considering cancellation with Solo Mobile, as they may have terms that include early-cancellation fees or require you to fulfill a specific contract duration before you can cancel without penalties. Additionally, some companies employ tactics like unclear cancellation processes or retention offers that can make it confusing to unsubscribe immediately. Always review the fine print in your agreement to avoid unexpected charges.
- High monthly fees make it unaffordable.
- Poor customer service experiences.
- Limited data plans that do not meet needs.
- Service coverage issues in certain areas.
- Frequent billing errors leading to confusion.
- Change in financial situation requiring budget cuts.
- Better offers from competing providers.
- Lack of desired features in plans.
- Contractual obligations causing frustration.
- Website/app usability issues for managing the account.
- Account number
- Registered email address
- Full name
- Phone number
- Billing address
- Last payment confirmation
- Reason for cancellation
- Last four digits of credit card (if applicable)
- Device details (if applicable)
Before cancelling your Solo Mobile subscription, be aware that you'll lose access to any data plans or benefits tied to your account, including any unused data or rollover data features. Additionally, if you have a contract, early termination fees may apply, so check the terms of your agreement. Keep in mind that cancelling your service might also affect any bundled services you have, such as family plans or loyalty rewards. Lastly, ensure to back up any important information or contacts stored on your device before the cancellation takes effect.
Solo Mobile allows customers to cancel their membership or subscription at any time without penalty. To cancel, users must either log into their account or contact customer service, and any remaining balance will be credited back to the payment method used.
To cancel your Solo Mobile subscription, you'll need to log into your account, which requires your password. If you’ve forgotten your password, you can easily reset it by visiting [this link](https://solo.ca/reset-password). If you have any questions or need further assistance, consider contacting their customer support for help.
The cancellation process typically takes about 35 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Solo Mobile subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Solo Mobile account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Solo Mobile online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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Solo Mobile May Show Up On Your Statement As:
SOLO MOBILE SOLO.CA SOLO M SOLO WIRELESS SOLO MOBILE INC.
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