Can I Cancel Tidal at Any Time?

You can typically cancel your Tidal subscription at any time, but access will continue until the end of the current billing period, which means you won't get a prorated refund for the unused time. Tidal does not have contracts, lock-ins, or early-cancellation fees, but be aware they do not issue refunds if you cancel after 7 days of purchase, so cancelling immediately within the trial period is key if you want to avoid charges. The main trap is that cancellations take effect only after the subscription period ends, so you might keep paying if you're not attentive.

Why Do People Cancel Tidal?

Poor streaming quality: frequent disconnections, buffering, and skipping during playback.Unexpected additional charges: users experiencing charges even after cancellation without refunds.Difficulties canceling subscriptions: long delays, complicated processes, and sometimes inability to cancel without contacting support.Poor customer service: slow or no response, lack of phone support, unhelpful automated replies.App usability problems: trouble finding tracks, incomplete albums, poor user interface, and song transfer limitations without extra payment.Regional restrictions: features like Alexa compatibility only available in specific countries such as the U.S.Limited or unsatisfactory music library: missing albums or tracks compared to competitors like Spotify or Apple Music.Legal and billing compliance issues: refusal to provide required invoices or clarity on billing.Security and unauthorized charges: unauthorized credit card charges leading to frustration and cancellation.Difference in audio format preferences: dissatisfaction with current audio formats such as MQA and preference for alternatives like 24-bit FLAC.

What Information Do I Need to Cancel Tidal?

Username or email address used for the Tidal account Password for logging into the Tidal account Access to account.tidal.com or the Tidal app, depending on cancellation method Subscription platform information (directly with Tidal, Apple, Google Play, or mobile carrier) If subscribed via Apple: Apple ID credentials and access to Apple Subscriptions If subscribed via Google Play: Google Account credentials and access to Play Store Subscriptions If subscribed via mobile carrier (e.g., Sprint): carrier account info; may need to contact carrier customer service and provide identifying details Ability to navigate to Subscription or Account Settings and click "Cancel Subscription" Confirmation of cancellation (sometimes prompt or email confirmation)

What Should I Know Before Cancelling Tidal?

Before cancelling your Tidal subscription, know that you will lose access to streaming music and exclusive content the day after your current billing period ends. Your existing playlists and library will remain in your account, but you won't be able to play those tracks unless you resubscribe. You can continue using Tidal until the end of your paid period even after initiating cancellation. If you want to keep any music, consider downloading it for offline use before cancelling, as access to downloaded content requires an active subscription.

What is Tidal's Cancellation Policy?

Tidal allows you to cancel your subscription or trial at any time. If you subscribed directly, you can cancel via your account settings on account.tidal.com or the Tidal Android app. If you subscribed through a third party like Apple or Google Play, you must cancel through them directly.

Do I Need My Tidal Password to Cancel?

To cancel your Tidal subscription, you do need your password because you must log in with your username and password at account.tidal.com. Once logged in, you can navigate to the Subscription section to cancel your subscription. If you don't remember your password, you can reset it here: https://account.tidal.com/login. This ensures your account and subscription changes are secure.

Can I Get a Refund from Tidal?

We've actually written a step by step guide on how to get a refund from Tidal. Check it out!

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How To Cancel Your Tidal Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published July 1, 2025

Last updated on December 12, 2025

5 min read

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Canceling a Tidal subscription is relatively straightforward with clear steps provided on their official support page for cancellation via web, Android app, Apple, or Google Play. The process is user-friendly and mostly consists of a few clicks within account or subscription settings, making it easy but requiring some navigation and authentication.

Estimated Time

On average, it takes 00 15 minutes to cancel a Tidal subscription.

How to Contact Tidal

If you need assistance, here's how you can get in touch with Tidal's support team.

Phone

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Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Tidal subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Tidal account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Tidal online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.