5 - Click on "Cancel" next to the subscription details.
6 - Confirm your cancellation in the popup dialog.
7 - You will receive a confirmation email to the address associated with your account confirming that your subscription has been cancelled and you will no longer be billed.
8 - If needed, contact Weebly support at support@weebly.com for further assistance.
Weebly is a website builder that helps you create your own site easily. They offer different subscription plans, from a free basic plan to paid plans that let you connect your own domain and add cool features like online stores and marketing tools. You might see charges from Weebly if you subscribe to one of their paid plans, which can be billed monthly or yearly. These plans also include secure hosting, support, and options to sell products online with payment options like PayPal.
The process to cancel a Weebly subscription is relatively straightforward, involving logging into your account, navigating to subscription settings, and following the on-screen cancellation instructions. The steps are clear and accessible from user dashboard areas without requiring contacting support, making it easier than most subscription cancellations but not the absolute easiest due to the need for navigation and confirming cancellation.
Estimated Time
On average, it takes 15 minutes0015 minutes to cancel a Weebly subscription.
How to Contact Weebly
If you need assistance, here's how you can get in touch with Weebly's support team.
Savings over 5 years from cancelling your $15/month subscription
Savings by cancelling
$0
vs
Loss if you keep paying
-$0
$800
$600
$400
$200
$0
Years
Tips and Tricks for Getting a Weebly Refund
Cancel immediately after subscribing to avoid complications later.
Call Square Support directly and ask for the Online Store team to handle cancellations or refunds.
Insist on refund requests during cancellation calls and be prepared to negotiate with different representatives.
Use firm language and emphasize your payment terms to push for refunds or cancellations on time.
Be aware of auto-renewal timing and try to cancel well before renewal dates to prevent unwanted charges.
Escalate persistently through multiple customer service reps if your cancellation or refund is delayed or denied.
Consider migrating your website off Weebly before renewal to avoid forced plan upgrades or price increases.
Be cautious about domain cancellations as these can make your domain unavailable for months.
Use online forums and Reddit as references to know common pitfalls and tactics others have used successfully.
Why Do People Request Refunds from Weebly
Difficulty cancelling subscription due to unclear or missing cancellation options on Weebly dashboard.
Unexpected charges after attempting to cancel, including sometimes being charged for multiple months without permission.
Switching to a new website or a different platform after initially using Weebly.
Changes in subscription plans such as plan discontinuations that may not suit user needs anymore.
Lack of usage during the billing period but still being charged.
Weebly Refund Script
Script
Copy
Dear Weebly, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
What People Say About Weebly
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Weebly Refund Policy
Weebly offers a 30-day money-back guarantee for paid accounts, allowing customers to receive a full refund if they cancel within 30 days of subscription activation. Cancellations stop future billing, but the account remains active until the end of the current subscription period. Refunds are not typically provided beyond the 30-day window.
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The Easiest Way to Get a Weebly Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Weebly—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Frequently Asked Questions
Weebly does not provide a straightforward way to cancel your subscription directly through their website; you need to contact customer support via chat or email, which can require navigating a multi-step support chatbot process. Auto-renewal is charged 45 days early, so be aware of early charges. Refunds are only available if you cancel within 30 days of subscribing. While you can cancel at any time, there is no early cancellation fee, but the process can be cumbersome and not clearly presented, which may feel like a deliberate friction to prevent quick cancellations.
Difficulty cancelling subscription due to unclear or missing cancellation options on Weebly dashboard.
Unexpected charges after attempting to cancel, including sometimes being charged for multiple months without permission.
Switching to a new website or a different platform after initially using Weebly.
Changes in subscription plans such as plan discontinuations that may not suit user needs anymore.
Lack of usage during the billing period but still being charged.
Weebly account login credentials (username/email and password)
Access to your Weebly dashboard or account settings
Subscription or plan details (such as the service you wish to cancel)
Billing information (to verify account/ownership, if contacting support)
Email address associated with the account
Reason for cancellation (may be requested during process)
Confirmation of cancellation (may need to confirm by email or on screen)
Copy of cancellation confirmation (for your own records, usually sent by email)
Awareness of your billing cycle (to ensure timing before next charge)
Contact method for support (email or phone, for cancellations needing assistance)
Before cancelling your Weebly subscription, know that cancelling will deactivate paid services and take your website offline, making it inaccessible to visitors. You will lose access to paid features, but your site data and settings will not be permanently deleted unless you specifically erase your data or delete the site, which is irreversible. Cancelling does not delete your website automatically; to fully remove it, you must manually delete it from your dashboard. Additionally, you can pause your subscription for up to three months to temporarily lose paid features while retaining your settings for later restoration. Consider downloading a backup of your site before cancelling as you may lose certain content or features tied to your paid plan.
Weebly offers a 30-day money-back guarantee for paid accounts, allowing customers to receive a full refund if they cancel within 30 days of subscription activation. Cancellations stop future billing, but the account remains active until the end of the current subscription period. Refunds are not typically provided beyond the 30-day window.
Yes, you need your Weebly account password to cancel your subscription as canceling typically requires logging into your Weebly account. If you don't remember your password, you can reset it easily using this URL: https://www.weebly.com/reset. If you're unable to log in, another option is to contact Square customer support (Weebly is part of Square) for help with cancellation. So, having your password or access to reset it is important for canceling your Weebly subscription.
We've actually written a step by step guide on how to get a refund from Weebly. Check it out!
The cancellation process typically takes about 15 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Weebly subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Weebly account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Weebly online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback's team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.
Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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