How to Cancel Your AdaptedMind Subscription (2025)

AdaptedMind is an online learning platform that provides math and reading programs for K-6 students. Founded in 2011, it uses adaptive learning technology to personalize educational content. But if your child isn't using it, or you've found a better alternative, canceling makes sense.

At $9.95/month, an unused AdaptedMind subscription costs $119.40 per year—money better spent on active learning tools or other educational resources.

This guide covers all cancellation methods across desktop, iOS, Android, and direct email contact. We'll also explain AdaptedMind's 30-day money-back guarantee and what happens to your child's progress after cancellation.

Cancellation Methods At-a-Glance

Before You Cancel: Important Information

How to Cancel AdaptedMind on Desktop or Laptop

Use this method if you subscribed directly through AdaptedMind.com. Most subscribers fall into this category.

Official AdaptedMind website: https://www.adaptedmind.com

Step-by-Step Instructions

1. Log in to your Parent Dashboard

Navigate to adaptedmind.com and click the login button

Enter your parent email address and password

If you forgot your password, click "Forgot Password" to reset via email

2. Navigate to Account Settings

Look for "My Account," "Account," or "Settings" in the top-right corner

Click on it to access your account dashboard

3. Find the Subscription or Billing section

Scroll down to locate "Subscription," "Billing," or "Membership" section

This section displays your current plan, next billing date, and cancellation options

4. Click "Cancel Subscription"

Look for a link or button that says "Cancel Subscription," "Cancel Membership," or "Turn Off Auto-Renewal"

Click it to begin the cancellation process

5. Complete the cancellation survey

AdaptedMind may ask why you're canceling—select any reason

They might offer a discount to stay—decline if you want to cancel

Continue through all prompts until you reach the final confirmation page

6. Save your confirmation

Screenshot the confirmation page showing "Subscription canceled" or similar message

Check your email for confirmation from AdaptedMind

Save both the screenshot and email as proof

Important: Your child's access continues until your current billing period ends. If you cancel on January 15 and your renewal date is February 1, access remains until February 1.

How to Cancel AdaptedMind on iPhone or iPad (iOS)

If you subscribed through the AdaptedMind app using your Apple ID, your subscription is managed by Apple's App Store, not AdaptedMind's website. You must cancel through iPhone Settings.

Apple App Store subscriptions: Learn more about managing Apple subscriptions at https://support.apple.com/billing

Step-by-Step Instructions

1. Open Settings app

Tap the gray gear icon on your home screen

2. Tap your Apple ID

Tap your name and profile picture at the top of Settings screen

3. Select "Subscriptions"

Scroll down and tap "Subscriptions"

This displays all active and expired Apple subscriptions

4. Find AdaptedMind

Locate "AdaptedMind" or "AdaptedMind Math" in your active subscriptions list

Tap on it to view subscription details

5. Tap "Cancel Subscription"

Scroll to the bottom and tap the red "Cancel Subscription" button

Note: Sometimes you need to tap it twice for confirmation to appear

6. Confirm cancellation

Tap "Confirm" on the pop-up to finalize cancellation

The screen should now show "Expires on [date]" instead of "Renews on [date]"

Screenshot this confirmation for your records

Pro Tip: Apple will send a confirmation email to your Apple ID email address. Save this email as backup proof of cancellation.

How to Cancel AdaptedMind on Android

If you subscribed through the Google Play Store on your Android device, Google manages your billing. You must cancel through Google Play, not AdaptedMind's website.

Google Play subscriptions: Learn more at https://support.google.com/googleplay/answer/7018481

Step-by-Step Instructions

1. Open Google Play Store

Launch the Google Play Store app on your Android device

2. Access your profile menu

Tap your profile icon in the top-right corner

Select "Payments & subscriptions" from the menu

3. Go to "Subscriptions"

Tap "Subscriptions" to view all active and expired subscriptions

4. Locate AdaptedMind

Find "AdaptedMind" or "AdaptedMind Math" in the list

Tap on it to view subscription details

5. Tap "Cancel subscription"

Tap the "Cancel subscription" button at the bottom of the screen

6. Select cancellation reason

Google will ask why you're canceling—select any reason (it doesn't affect cancellation)

7. Confirm cancellation

Follow final confirmation prompts

You'll see a message confirming cancellation and showing when access ends. Check your Gmail for a confirmation email from Google Play

How to Cancel AdaptedMind via Email

If you're unable to cancel through the website or app, contact AdaptedMind customer support directly. This method typically takes 24-48 hours for processing.

AdaptedMind customer support: support@adaptedmind.com

Email Cancellation Requirements

Include in your email:

1. Subject line: "Subscription Cancellation Request"
2. Full name on the account
3. Email address associated with your AdaptedMind account
4. Clear statement: "I request immediate cancellation of my AdaptedMind subscription"
5. Request for email confirmation of cancellation

Sample Cancellation Email Template

Subject: Subscription Cancellation Request

Hello AdaptedMind Support Team,

I am writing to request immediate cancellation of my AdaptedMind subscription.

Account Details:

Name: [Your full name]

Email: [Your account email]

Please confirm this cancellation via email and provide the date when my subscription will end.

Thank you,

[Your name]

Response Time: Expect a response within 1-2 business days. Save the entire email thread as proof of your cancellation request.

AdaptedMind Subscription Pricing (2025)

Note: Each subscription covers one subject (Math or Reading) for one child. Multi-child households need separate subscriptions per child.

Savings calculation: Cancel today and save $119.40 over the next year. That's money you can redirect to other educational tools, books, or learning apps your child actually uses.

What Happens After You Cancel AdaptedMind?

Data Retention Warning: AdaptedMind may delete progress reports and learning data after your subscription ends. If you want to save your child's progress reports, download or screenshot them before cancellation.

Better Alternatives to AdaptedMind (2025)

If you're canceling AdaptedMind to try different educational apps, here are research-backed alternatives:

Research resources: For independent reviews of educational apps, visit Common Sense Media (https://www.commonsensemedia.org) or Learning List (https://www.learninglist.com).

Frequently Asked Questions (FAQs)

Can I get a refund if I cancel AdaptedMind?

Yes, but only if you're within your first 30 days. AdaptedMind offers a 30-day money-back guarantee for new subscribers. If you cancel within 30 days of your original signup date, contact support@adaptedmind.com to request a full refund. After 30 days, AdaptedMind does not provide prorated refunds for partial billing periods.

Will my child lose access immediately after I cancel?

No. Your child retains full access to AdaptedMind until the end of your current billing period. For example, if you cancel on January 15 and your next billing date is February 1, your child can use AdaptedMind until February 1. There's no immediate loss of access.

What happens to my child's progress and data after canceling?

AdaptedMind may delete progress reports, learning data, and account information after your subscription expires. If you want to preserve your child's progress reports or completion records, download or screenshot them before your access ends. Once deleted, this data cannot be recovered.

How do I know if I subscribed through Apple, Google, or AdaptedMind directly?

Check your credit card or bank statement for the billing name:

"AdaptedMind" or "ADAPTEDMIND.COM" = Cancel through AdaptedMind website

"Apple.com/bill" or "APPLE" = Cancel through iPhone Settings > Subscriptions

"Google Play" or "GOOGLE*" = Cancel through Google Play Store > Subscriptions

You can also check your email for the original signup confirmation, which will specify which platform processed your subscription.

Can I cancel AdaptedMind through the mobile app?

No. The AdaptedMind mobile app does not have a built-in cancellation feature. If you subscribed through the app using Apple or Google billing, you must cancel through your device's subscription management settings (iPhone Settings > Subscriptions or Google Play Store > Subscriptions). If you subscribed on the website, you must cancel through your account on adaptedmind.com.

Can I pause my AdaptedMind subscription instead of canceling?

No. AdaptedMind does not offer a pause or freeze feature. Your only options are to keep the subscription active or cancel it entirely. If you cancel and later decide to return, you can reactivate by signing up again, but your child's previous progress data may not be recoverable

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