How to Cancel Your Bioma Subscription

Bioma makes canceling your subscription straightforward through their online portal. You can cancel anytime through your account dashboard—no phone calls or mailed letters required.

This guide walks you through the exact cancellation process, timing considerations, and what to do if you run into issues.

Quick Answer: The Cancellation Process

Log in to your Bioma account, navigate to "Manage Subscriptions," select the subscription you want to cancel, scroll to the bottom of the page, and click "Cancel Subscription." The entire process takes less than 5 minutes.

What You Need Before Canceling

Gather this information to make the process smooth:

1. Email address used for purchase: This is crucial. Bioma requires the same email you used when ordering.
2. Account password: If you forgot it, use the password reset option before starting.
3. Billing date: Check when your next charge is scheduled to avoid unnecessary charges.

Important: Making a purchase doesn't automatically create an account. If you didn't create an account during checkout, you'll need to register first using your order email.

Step-by-Step: Cancel Your Bioma Subscription Online

Step 1: Access Your Account

Visit the Bioma website and log in to your account. If you don’t have an account yet, you’ll need to create one at the sign-up page using the email address from your order.

When you sign up, Bioma sends a confirmation email. The activation link expires after 30 minutes. If it expires, restart the sign-up process.

Step 2: Navigate to Subscription Management

Once logged in, look for "Manage Subscriptions" in your account dashboard. This section displays all your active subscriptions.

Step 3: Select and Cancel

Click on the subscription you want to cancel. Scroll to the bottom of the subscription details page and click "Cancel Subscription."

Bioma may ask you a few questions about your cancellation decision. Answer honestly—your feedback helps improve their service, but it won't prevent cancellation.

Step 4: Confirm Cancellation

After completing the form, confirm your cancellation. You should see an on-screen confirmation that your subscription has been canceled.

Alternative: Cancel Via Email Reminder

If you didn't create an account, Bioma sends reminder emails 3 days before each renewal. These emails include a direct link to your subscription portal, where you can manage or cancel your subscription without logging in.

Critical Timing Information

Cancel before 11:59 PM EST the day before your renewal. Cancellations submitted after this deadline won't stop your next order.

If your subscription processes before you cancel, the cancellation takes effect after that shipment. You'll receive one more delivery and be charged for it.

Best practice: Cancel right after receiving a shipment if you know you don't want to continue. This gives you maximum time and avoids the processing window.

Subscription Pause Option

Bioma offers subscription pausing as an alternative to canceling. This lets you skip shipments temporarily without losing your account or subscription discount.

Pausing makes sense if:

1. You're traveling and won't be home for deliveries
2. You're overstocked and need time to use your current supply
3. You're experiencing temporary side effects and want to take a break
4. You're unsure about canceling permanently

What Happens If You Cancel Early

Bioma offers subscription discounts compared to one-time purchase prices. If you cancel before your second subscription charge, Bioma may require you to return the discount amount.

This policy protects their subscription pricing model. If you received a significant first-order discount, expect to either keep the subscription active through the second order or pay the price difference.

Troubleshooting Common Issues

"I Can't Log Into My Account"

You probably didn't create an account during checkout. Use the sign-up option with your order email to create one. If you're still having trouble, check that you're using the correct email address.

"I Don't See My Subscription"

Confirm you're logged in with the email address used for the original purchase. If you used multiple emails, try each one. Also verify that your subscription is actually active by checking your bank statements.

"My Cancellation Didn't Process"

Check the timing. If you canceled after the processing cutoff, your next order will ship. The cancellation applies to subsequent orders. Contact customer support for confirmation.

"I Keep Getting Charged After Canceling"

Document everything: your cancellation date, confirmation, and the unauthorized charges. Contact Bioma support immediately at hello@bioma.health with proof of your cancellation.

How to Contact Bioma Support

If you need help with cancellation:

Email: hello@bioma.health

Response time: Most support requests receive responses within 48 hours.

Use the "Submit a request" button in their Help Center for tracked support tickets. Include your order number and email address in all communications.

Refund Policy

Bioma offers a 14-day money-back guarantee from the date of purchase. If you're unsatisfied with the product, contact customer service within two weeks for a full refund.

Refunds only apply to purchases made directly from Bioma's official website. If you bought through Amazon or another retailer, follow their return procedures instead.

If Bioma Won't Process Your Cancellation

This rarely happens, but if you've tried everything and Bioma won't cancel your subscription:

1. Document everything: Save emails, screenshots of your cancellation attempts, and correspondence with customer service.
2. 
   
3. Contact your bank: Most banks let you stop recurring payments. Ask to revoke authorization for Bioma charges.
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5. Dispute the charge: If charged after a confirmed cancellation, file a chargeback with your bank. Provide your cancellation proof.
6. 
   
7. File a complaint: Report the issue to the Better Business Bureau or your state's attorney general office.
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Warning: Only stop payment as a last resort. Canceling through Bioma first protects you legally and prevents potential collection issues.

Managing Multiple Subscriptions Efficiently

If you're juggling several subscription services beyond Bioma, canceling each one individually becomes tedious. Many people forget about subscriptions entirely until they notice unexpected charges.

Tools like Chargeback automate this process. Their AI identifies all your recurring payments—including ones you might have forgotten—and can cancel unwanted subscriptions on your behalf. Instead of logging into multiple accounts and navigating different cancellation processes, you get centralized control over all your subscriptions in one dashboard.

For anyone managing more than a few subscriptions, automation saves significant time and prevents those surprise charges from forgotten free trials.