How to Cancel Your Duomo App Subscription

Dumo is a Bible and daily devotion app that offers a 3-day free trial before charging between $9.99 and $49.99 per month, depending on your subscription tier. If you’re looking to cancel, the process varies based on where you purchased your subscription.

This guide covers all cancellation methods for iOS, Android, and web subscriptions, plus what to do if you’re being overcharged or experiencing billing issues.

Quick Answer: Where You Cancel Depends on Where You Subscribed

The most common issue users report is being charged more than the advertised price or finding cancellation options difficult to locate.

Understanding Duomo's Subscription Pricing

Before canceling, understand what you're being charged for. Duomo offers several subscription tiers:

Standard reported pricing:

1. Monthly: $9.99-$20/month
2. Annual: $79-$89/year (billed annually)

Common complaints:

1. Users seeing $39.99/month charges when they expected $9.99
2. $79 charges appearing after cancellation
3. Price increases without clear notification

The pricing confusion stems from multiple subscription options during signup, including add-ons for workbooks and supplementary materials that can significantly increase costs.

How to Cancel Duomo App Subscription on Iphone

Most Duomo users subscribe through the App Store, making this the common cancellation method.

Step-by-Step Instructions for iOS

Before you start:

1. Canceling stops future charges but doesn't trigger a refund
2. You keep access until your current billing period ends
3. Cancel at least 24 hours before renewal to avoid next charge

Cancellation steps:

1. Open Settings on your iPhone
2. Tap your name at the top (your Apple ID profile)
3. Select "Subscriptions"
4. Find Duomo in your active subscriptions list
5. Tap on Duomo
6. Scroll down and tap "Cancel Subscription"
7. Confirm cancellation

Important: You'll see a confirmation screen showing your subscription will remain active until the current period ends. Take a screenshot for your records.

Verification Steps

After canceling:

1. Check that the subscription shows "Expires on [date]" instead of "Renews on [date]"
2. Save a screenshot of the cancellation confirmation
3. Monitor your next billing cycle to ensure no charge appears

If Duomo Doesn’t Appear in Subscriptions

This happens when you subscribed directly though Duomo’s website rather than through the App Store. In this case:

1. The subscription won’t show in your Apple ID settings
2. You must cancel directly with Duomo support
3. Check your bank/credit statements to confirm the billing source

How to Cancel on Android

For Android users who downloaded Duomo through Google Play:

Step-by-Step Instructions for Android

1. Open the Google Play Store app
2. Tap your profile icon (top right)
3. Select "Payments & subscriptions"
4. Tap "Subscriptions"
5. Find and select Duomo
6. Tap "Cancel subscription"
7. Follow the prompts and confirm

Alternative Method Through Settings

1. Go to Settings on your Android device
2. Navigate to Google → Manage Google Account
3. Select Payments & subscriptions
4. Choose Manage subscriptions
5. Find Duomo and cancel

Critical timing: Cancel at least 24 hours before your next billing date to prevent charges.

How to Cancel Website Subscriptions

If you subscribed directly through goduomo.com (not through an app store), cancellation requires contacting support.

Email Cancellation Request

Contact: support@goduomo.com

Subject line: Subscription Cancellation Request - [Your Name]

Email template:

Hello Duomo Support,

I am requesting immediate cancellation of my Duomo subscription.

Account details:

- Name: [Your Full Name]

- Email on account: [Your Email]

- Last 4 digits of payment method: [XXXX]

- Subscription start date (if known): [Date]

Please confirm cancellation in writing and provide:

1. Effective cancellation date

2. Final charge date

3. Confirmation that no future charges will occur

I expect a response within 24 hours as stated in your support policy.

Thank you,

[Your Name]

What to Expect

According to Duomo's subscription policy, they aim to respond within 24 hours. However, based on user reviews:

1. Most users receive responses within 24-48 hours
2. Support staff is generally described as helpful and professional
3. Cancellation is typically processed quickly once requested

Save everything: Keep copies of your cancellation email, timestamps, and any responses.

Understanding Duomo's Free Trial

Duomo offers a 3-day free trial, but several users report issues:

Common Trial Problems

Immediate charges:

1. Some users report being charged immediately despite the trial period
2. Others mention charges appearing before the 3 days ended

Cancellation difficulties:

1. Multiple reviews mention finding cancellation "nearly impossible" during the trial
2. Some users tried to cancel immediately after signup but couldn't find the option

Best practice: If you're only interested in the trial:

1. Set a phone reminder for 24 hours before the trial ends
2. Cancel at least 48 hours before the trial period expires
3. Verify cancellation was successful
4. Monitor your bank statement for the next billing cycle

Refund Policy and Requesting Refunds

For App Store Subscriptions (iOS)

Apple handles all refunds for subscriptions purchased through the App Store.

How to request a refund:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find the Duomo charge
4. Select "Request a refund"
5. Choose your reason
6. Submit the request

Refund likelihood:

1. Within 48 hours of purchase: High approval rate
2. Within 14 days: Moderate approval rate
3. After 14 days: Low approval rate unless clear error

For Google Play Subscriptions (Android)

1. Visit play.google.com/store/account
2. Find Duomo under subscriptions
3. Select "Request a refund"
4. Explain the situation
5. Submit request

Google typically responds within 48 hours.

For Website Subscriptions

Duomo's refund policy isn't clearly published, but based on user experiences:

1. Email support@goduomo.com with refund request
2. Explain why refund is warranted
3. Include documentation
4. Follow up if no response within 48 hours

Success rates vary. Some users report receiving refunds quickly, while others mention challenges.

Critical: Deleting the App Does NOT Cancel Your Subscription

This is the most common mistake. Simply deleting the Duomo app from your phone will not stop charges.

Your subscription will continue to be billed regardless of whether the app is installed. You must:

1. Cancel through the appropriate method above
2. Wait for confirmation
3. Then delete the app if desired

Managing Multiple Subscription Services

If Duomo isn’t the only subscription you’re managing, tracking everything manually becomes challenging. Many people discover forgotten subscriptions only after noticing unexpected charges on their bank statements.

This is where subscription management tools become valuable. Apps like Chargeback automatically scan your financial accounts to identify all recurring payments, including ones you might have forgotten about. Instead of manually checking each app store, credit card, and service website, you get a centralized view of everything.