Effecto is a symptom and mood tracking app designed for people with ADHD, chronic illness, and mental health conditions. It costs $29.99 every 3 months or annually $59.99, but many users discover subscriptions they don’t remember signing up for, often being charged $79.99 or more.

This guide explains how to cancel Effector subscriptions purchased through app stores or directly from the company, what to do if the subscription doesn’t appear in your account, and how to request refunds.

Quick Answer: Where to Cancel Effecto Subscription?

Critical timing: Cancel at least 48 hours before your renewal date to ensure processing. Effecto states they cannot guarantee cancellation if contacted with less than 48 hours' notice.

Understanding Effecto's Subscription Model and Common Issues

Official Pricing

Standard subscription options:

1. 3 months: $29.99 (billed quarterly)
2. Annual: $59.99 (approximately $4.99/month)

Reported pricing variations:

1. Some users report $49.99 for 3 months
2. Annual charges of $79.99 or $89.99
3. Monthly charges up to $79.99

The price discrepancy appears to stem from regional variations, multiple subscription tiers, or bundled services with other apps in the Effecto ecosystem (like Mindway or NoDiet).

Why Effecto Subscriptions Are Problematic

Based on hundreds of user complaints across Trustpilot, the App Store, Google Play, and the Better Business Bureau, common issues include:

Hidden subscriptions:

1. Users click on Facebook ads or take quizzes
2. Subscriptions activate without clear consent
3. No download or app usage, but charges appear

Invisible in subscription lists:

1. Subscriptions purchased via Effector’s website don’t show in App Store or Google Play
2. Users can’t find the subscription to cancel it
3. Charges appear on bank statements with no apparent source

Targeting vulnerable populations:

1. Marketing specifically targets people with ADHD
2. Takes advantage of impulsivity and executive dysfunction
3. No reminder emails before renewal (particularly harmful for ADHD users)

Difficult cancellation:

1. No cancel button within the app itself
2. Must use external platforms or email support
3. Customer service is often unresponsive or slow

How to Cancel Through Apple App Store (iOS)

If you downloaded Effecto through your iPhone or iPad and subscribed via the App Store, this is your cancellation method.

Step-by-Step Cancellation for iOS

1. Open Settings on your iPhone or iPad
2. Tap your name at the top of Settings
3. Select "Subscriptions"
4. Scroll through your active subscriptions to find Effecto
5. Tap on Effecto Symptom & Mood Tracker
6. Scroll down and tap "Cancel Subscription"
7. Confirm the cancellation

Verification:

1. The subscription should now show "Expires on [date]" instead of "Renews on [date]"
2. Take a screenshot for your records
3. You'll retain access until the current billing period ends

If Effecto Doesn't Appear in Your Subscriptions

This is the most common problem. If Effecto doesn't show up in your Apple ID subscriptions, it means you subscribed directly through Effecto's website, not through the App Store.

What to do:

1. Check your email for an Effecto subscription confirmation
2. Look at your bank/credit card statement to see how the charge appears
3. If it says "Effecto" or "effecto.app" (not "Apple" or "iTunes"), you must cancel via email
4. Jump to the "Canceling Website Subscriptions" section below

Requesting Refunds for App Store Purchases

Apple handles all refunds for App Store subscriptions. Effecto cannot issue refunds for App Store purchases—you must go through Apple.

How to request an Apple refund:

1. Visit reportaproblem.apple.com
2. Sign in with your Apple ID
3. Find the Effecto charge in your purchase history
4. Click "Report a Problem"
5. Select "Request a refund"
6. Choose your reason:
7. "Didn't mean to purchase"
8. "Item doesn't work as expected"
9. "Didn't authorize this purchase"
10. Explain your situation in detail
11. Submit the request

Approval rates:

1. Within 48 hours of purchase: High
2. Within 7 days: Moderate
3. After 14 days: Low (unless you can demonstrate fraud or unauthorized charges)

How to Cancel Through Google Play (Android)

For Android users who subscribed through Google Play:

Step-by-Step Cancellation for Android

1. Open the Google Play Store app
2. Tap your profile icon (top right corner)
3. Select "Payments & subscriptions"
4. Tap "Subscriptions"
5. Find Effecto in the list
6. Tap on Effecto
7. Select "Cancel subscription"
8. Follow the prompts to confirm

Alternative method:

1. Go to play.google.com/store/account on a web browser
2. Sign in with your Google account
3. Navigate to Subscriptions
4. Find and cancel Effecto

The "Subscription Doesn't Show Up" Problem

Multiple users report this exact issue: they're being charged for Effecto, but the subscription doesn't appear in Google Play subscriptions.

Why this happens: You subscribed through Effecto's website (not through Google Play). When you subscribe via a company's website, even if you downloaded the Android app from Google Play, the subscription is managed directly by Effecto, not by Google.

Solution:

1. Email help@effecto.app to cancel (see "Canceling Website Subscriptions" below)
2. Contact your bank to block future charges
3. File a Google Play dispute if charged through Google

Requesting Refunds for Google Play Purchases

Process:

1. Visit support.google.com/googleplay/answer/2479637
2. Select the Effecto purchase
3. Choose "Request a refund"
4. Fill out the form explaining why
5. Submit

Google typically responds within 48 hours. However, many users report refund denials. If Google denies your refund, contact Effecto directly at help@effecto.app (though success rates are low).

Canceling Website Subscriptions (The Hidden Subscriptions)

This is where most Effecto cancellation problems occur. If you subscribed through Effecto's website—often through Facebook ads, quizzes, or promotional pages—your subscription won't appear in app store settings.

How to Cancel via Email

Contact: help@effecto.app

Required timing: At least 48 hours before your next billing date

Email template:

Subject: URGENT: Subscription Cancellation Request - [Your Name]

Hello Effecto Support,

I am requesting immediate cancellation of my Effecto subscription.

Account Information:

- Full Name: [Your Name]

- Email Address: [Email used to sign up]

- Order Number (if available): [Order number from confirmation email]

- Last 4 digits of payment method: XXXX

- Approximate subscription date: [Date if known]

Please confirm:

1. Cancellation is processed

2. No future charges will occur

3. Final billing date

I am sending this request more than 48 hours before my next billing cycle as required by your cancellation policy.

I expect written confirmation within 24 hours.

Thank you,

[Your Name]

What to Expect from Effecto Support

Based on user reviews:

Response time:

1. Official policy: 24-48 hours
2. Reality: Ranges from 24 hours to several weeks
3. Many users report no response at all

Common responses:

1. Confirmation of cancellation
2. Refusal to issue refunds
3. Reference to terms and conditions
4. Offers to extend access instead of refunding

Red flags: If Effecto responds but doesn't explicitly confirm cancellation, follow up immediately. Generic responses like "We've received your email" don't constitute confirmation.

Alternative: PayPal Cancellation

Many Effecto subscriptions process through PayPal. If you used PayPal for payment:

1. Log into your PayPal account
2. Click Settings (gear icon)
3. Select "Payments"
4. Click "Manage automatic payments"
5. Find Effecto
6. Click "Cancel"

This stops future payments at the source, regardless of what Effecto does with your cancellation request.

Critical: Deleting the App Does NOT Cancel Your Subscription

This cannot be emphasized enough. Simply deleting the Effecto app from your phone will NOT stop charges.

Effecto explicitly states: "Deleting the app or your personal data does not cancel your subscriptions."

You must:

1. Cancel through the appropriate method (App Store, Google Play, or email)
2. Receive confirmation
3. Verify no charges occur next billing cycle
4. Only then delete the app if desired

Effecto's Refund Policy (And Why It's Problematic)

Official Policy

According to Effecto's help center:

1. "We have a no-refund policy unless the product is proven to be faulty"
2. Refund requests must be made within 14 days of purchase
3. Must provide "detailed information and visual proof of the fault"
4. Refunds cannot be processed if conditions aren't met

The Reality

This policy is exceptionally restrictive. "Visual proof of a fault" for a symptom tracking app is nearly impossible to provide. Most users report:

1. Refund requests denied regardless of circumstance
2. Customer service refers to terms and conditions
3. Even immediate cancellations (same day as purchase) receive no refunds
4. Users told to "enjoy" the remaining subscription period

Your Consumer Rights

Despite Effecto's stated policy, consumer protection laws in many jurisdictions override these terms:

United States:

1. FTC regulations on negative option billing
2. State-specific consumer protection laws (particularly strong in California)
3. Credit card chargeback rights

European Union:

1. 14-day cooling-off period for distance sales
2. Right to cancel digital services

United Kingdom:

1. Consumer Rights Act 2015
2. 14-day cancellation for online purchases

Don't let Effecto's "no refund" policy discourage you from disputing unauthorized or misleading charges.

Managing Multiple Subscriptions

If you’re dealing with Effecto and discovering you have other forgotten subscriptions, you’re not alone. The average person underestimates their subscription spending by 42%.

Tools like Chargeback scan all your financial accounts to identify every recurring charge, including those you’ve forgotten about. Having a subscription management tool like Chargeback means you don’t have to worry about free trials becoming paid subscriptions, and you don’t have to worry about cancellation problems because Chargeback does that for you, too.