How to Cancel Your VenusFit.com Subscription

VenusFit is a fitness app offering workouts, mobility training, and live classes. Subscriptions cost $39/month or $299/year with a 7-day free trial.

Cancellation depends on where you signed up:

1. iOS users: Cancel through iPhone Settings
2. Android users: Cancel through Google Play Store
3. Website subscribers: Cancel through your VenusFit account

Here's the quick breakdown:

Critical timing note: Cancel at least 24 hours before your renewal date to avoid being charged. If you're in the 7-day free trial, cancel before day 7 to avoid the first charge.

How to Cancel on iPhone/iPad (iOS)

If you signed up through the VenusFit app on your iPhone or iPad, Apple processes your subscription.

Step-by-step:

1. Open Settings on your iPhone
2. Tap your name at the top
3. Tap Subscriptions
4. Select VenusFit App from your active subscriptions
5. Tap Cancel Subscription
6. Confirm when prompted

What happens after canceling:

1. You keep access until your current billing period ends
2. Apple won't charge you for the next cycle
3. You'll receive a confirmation email from Apple

Can't find VenusFit in your subscriptions? Check if you signed up through the website instead. Website subscriptions won't appear in your Apple subscriptions list.

Screenshot your confirmation. Go back to Settings → Subscriptions → VenusFit and screenshot the page showing "Expires on [date]." This is proof you canceled.

How to Cancel on Android (Google Play)

If you subscribed through the VenusFit app on an Android device, Google manages your subscription.

Step-by-step:

1. Open the Google Play Store app
2. Tap your profile icon (top right)
3. Select Payments & subscriptions
4. Tap Subscriptions
5. Find VenusFit and tap it
6. Tap Cancel subscription
7. Follow the prompts and confirm

Alternative method:

1. Go to play.google.com/store/account/subscriptions on your computer
2. Sign in with your Google account
3. Find VenusFit and click Manage
4. Select Cancel subscription

What happens after canceling:

1. You maintain access through your paid period
2. Google stops future charges
3. You should receive an email confirmation

If VenusFit doesn't appear: You likely subscribed through the website, not Google Play. Check your email for VenusFit receipts to confirm where you signed up.

How to Cancel Through VenusFit Website

If you signed up directly through venusfit.com or venusfit-programs.mailchimpsites.com, cancel through your account.

Step-by-step:

1. Go to the VenusFit website where you signed up
2. Log into your account
3. Navigate to Account Settings or Membership
4. Look for Manage Subscription or Cancel Membership
5. Click Cancel and follow the prompts
6. Save your confirmation email

Contact support if needed:

The VenusFit website has transitioned platforms. If you can't access your account or find the cancel button:

1. Use the contact form at venusfit.vhx.tv/contact/support
2. Include your full name, email address, and request to cancel
3. Request written confirmation of cancellation

Email subject line: "URGENT - Cancel VenusFit Subscription"

Response time: Most fitness platforms respond within 24-48 hours. If you don't hear back within 3 business days, send a follow-up and keep copies of all correspondence.

Understanding VenusFit's Free Trial

VenusFit offers a 7-day free trial for new members. Here's what you need to know:

How the trial works:

1. You enter payment information when signing up
2. You get full access to all VenusFit content for 7 days
3. On day 8, you're automatically charged the subscription fee ($39 for monthly or $299 for annual)

To avoid charges:

1. Cancel any time during the 7-day trial period
2. Cancel at least 24 hours before the trial ends
3. You'll keep access through day 7, even after canceling

Common mistake: Assuming you need to cancel on exactly day 7. Cancel on day 5 or 6 to be safe. You won't lose access early, and you eliminate the risk of forgetting.

What to Do If You're Still Being Charged

Problem: "I canceled but got charged anyway"

Why this happens:

1. You canceled less than 24 hours before renewal
2. Cancellation didn't process correctly
3. You canceled in the wrong place (e.g., deleted the app instead of canceling)

Solution:

1. Check your email for cancellation confirmation
2. Verify the cancellation in your subscription settings (iOS Settings or Google Play)
3. If you have proof you canceled more than 24 hours before billing, contact VenusFit support immediately
4. Request a refund for the unauthorized charge

Problem: "I can't find where I subscribed"

Solution:

Check all three locations:

1. iOS: Settings → Your Name → Subscriptions
2. Android: Google Play Store → Subscriptions
3. Email: Search your inbox for "VenusFit" or "receipt" to see where the charges originate

The payment source tells you where to cancel:

1. Apple receipt = Cancel through iOS Settings
2. Google Play receipt = Cancel through Google Play
3. VenusFit direct receipt = Cancel through website

Problem: "Deleting the app didn't cancel my subscription"

Reality check: Deleting the app never cancels subscriptions. Your subscription exists separately from the app installation.

What to do:

1. Reinstall VenusFit if needed to access account settings
2. Follow the proper cancellation process for your platform
3. Check your bank statement to see when the next charge will occur
4. Cancel immediately using the correct method

VenusFit Refund Policy

VenusFit's refund policy follows standard app store and platform rules:

Apple (iOS) subscriptions:

1. Request refunds through Apple, not VenusFit
2. Go to reportaproblem.apple.com
3. Sign in and find your VenusFit charge
4. Select "Request a refund"
5. Explain your situation (charged during free trial, couldn't cancel, etc.)

Google Play subscriptions:

1. Request refunds through Google Play
2. Go to play.google.com/store/account
3. Find VenusFit in your order history
4. Click "Request a refund"

Website subscriptions:

1. Contact VenusFit support directly
2. Explain why you're requesting a refund
3. Provide transaction details and proof of issue

Important: Refund approval isn't guaranteed. Your chances improve if you:

1. Were charged during the free trial period
2. Canceled but were charged anyway (with proof)
3. Experienced technical issues preventing cancellation

When to Contact Your Bank

If VenusFit continues charging you after confirmed cancellation, escalate to your bank:

Step 1: Gather Documentation

Collect:

1. Screenshot showing canceled subscription
2. Email confirmation of cancellation
3. Bank statements showing charges after cancellation
4. Any correspondence with VenusFit support

Step 2: Contact Your Bank

1. Call your bank's customer service
2. State: "I need to dispute recurring charges from VenusFit"
3. Provide your documentation
4. Request they block future VenusFit charges

Important: Banks typically require proof you attempted to cancel. Have your evidence ready.

Step 3: File a Complaint

For persistent billing issues:

1. File a Better Business Bureau complaint at bbb.org
2. Report to the FTC at reportfraud.ftc.gov (for deceptive practices)
3. Leave reviews on app stores warning others

Managing Multiple Fitness Subscriptions

If you're juggling VenusFit plus other fitness apps, workout programs, or wellness subscriptions, manual tracking becomes difficult. Each platform bills on different schedules with different cancellation methods.

Services like Chargeback automatically detect all your subscriptions across email and bank accounts, organize them in one dashboard, and can cancel multiple subscriptions for you. This is particularly useful when you're trying different fitness apps during free trials and need to remember which one to cancel when.

Quick Action Plan

To cancel today:

1. Identify where you subscribed (check your email receipts)
2. Go to the correct cancellation location (iOS Settings, Google Play, or website)
3. Complete the cancellation process
4. Screenshot your confirmation
5. Mark your calendar for when paid access ends

If your renewal date is tomorrow:

1. Cancel immediately (you still need 24 hours)
2. You'll likely be charged for one more cycle
3. Cancellation prevents charges after that

If you're in a free trial:

1. Cancel now to avoid charges
2. You keep access through day 7
3. You won't be charged when the trial ends

FAQ

How do I cancel my VenusFit subscription?

The cancellation method depends on where you signed up. If you subscribed through the iPhone app, go to Settings → Your Name → Subscriptions → VenusFit → Cancel Subscription. If you used Android, open Google Play Store → Subscriptions → VenusFit → Cancel. If you signed up on the VenusFit website, log into your account and cancel through your membership settings. Cancel at least 24 hours before your next billing date to avoid charges.

Does VenusFit offer refunds?

VenusFit refunds follow the policies of the platform you subscribed through. For iOS subscriptions, request refunds through Apple at reportaproblem.apple.com. For Android, use Google Play's refund request feature. For website subscriptions, contact VenusFit support directly. Refunds aren't guaranteed but are more likely if you were charged during a free trial or after cancellation.

What happens to my VenusFit access after I cancel?

You keep full access to all VenusFit content through the end of your current billing period. If you cancel on January 15 and your subscription renews on February 1, you can use VenusFit until February 1. After that date, you won't be charged again and your access will end. If you're in a free trial, you keep access through the full 7 days even if you cancel on day 1.

Can I cancel VenusFit during the free trial?

Yes, you can cancel anytime during the 7-day free trial. Cancel at least 24 hours before the trial ends (ideally on day 5 or 6) to avoid being charged. You'll maintain full access through day 7 even after canceling. The key is canceling before the trial period expires—once you're charged for the first month, that charge is processed and you'd need to request a refund separately.

Why am I still being charged after canceling VenusFit?

The most common reasons are: (1) You canceled less than 24 hours before renewal, (2) You deleted the app but didn't cancel the subscription, or (3) The cancellation didn't process. Check your subscription status in iOS Settings or Google Play to verify it shows "Expires on [date]" rather than "Renews on [date]." If you have proof of cancellation more than 24 hours before billing, contact VenusFit support with your documentation and request a refund.