The Ultimate Step by Step Guide to Cancelling a 1-800-FLOWERS.COM Subscription or Membership (1800flowers.com)
By
Bella K.
|
Published
July 17, 2025
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Updated
July 1, 2025
1-800-FLOWERS.COM offers a flower subscription program where you can get fresh bouquets delivered to your door on a schedule that works for you—like weekly or every few weeks. You pick the bouquet you want, and they automatically charge you and send flowers regularly. You can skip, pause, or cancel anytime, and the subscription prices are discounted compared to regular orders. It’s a convenient and thoughtful way to keep flowers coming for yourself or to gift to someone special.
Cancelling a subscription on 1-800-FLOWERS.COM requires calling customer service or emailing; it cannot be done online, leading to potential delays and holds. Reviews indicate that cancellations involve long calls with repeated questioning and some sales resistance, making it moderately hard for consumers to cancel.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a 1-800-FLOWERS.COM subscription.
How to Cancel 1-800-FLOWERS.COM: Step by Step
If you purchased through 1800flowers.com:
Log into your account on 1800flowers.com.
Go to the Celebrations Passport section under My Account.
Select Cancel Membership.
If you prefer to cancel via email, send a request to passportmembership@1800flowers.com.
To cancel by phone, call 1-800-961-2036 to speak with a customer service representative.
If you subscribed to a floral subscription, you can also cancel it by:
Calling 1-866-257-7779.
Emailing 18fgiftclubs@1800flowers.com.
How to Contact 1-800-FLOWERS.COM
If you need assistance, here's how you can get in touch with 1-800-FLOWERS.COM's support team.
Tips and Tricks for Getting a 1-800-FLOWERS.COM Refund
Call customer service promptly after noticing the subscription charge; online cancellations are limited and time-sensitive (within 15 minutes of order).
Be persistent and ask to speak to a supervisor or the "loyalty team" if the first representative refuses to cancel or offer a refund.
Clearly state you did not consent to the subscription and demand cancellation and refund.
Escalate politely but firmly when service reps deny cancellation or refunds; sometimes a supervisor is needed to override initial refusals.
Check for and disable auto-renewal options in your online account settings if available, but verify by calling as online changes may not be reliable.
Timing is key: act quickly once you notice the charge to increase chances of successful cancellation before billing cycles renew.
Document your calls including dates, times, and names of representatives spoken to for persistence and if you need to escalate further.
Consider sending a formal cancellation request via certified mail if phone attempts fail.
Watch out for multiple "submit" buttons during ordering to avoid inadvertently subscribing in the future.
Why Do People Request Refunds from 1-800-FLOWERS.COM
Orders canceled or not delivered after payment, often without timely notification.
Customer service refusal to cancel subscriptions or memberships even with prompt requests.
Being charged for subscriptions or memberships they want to cancel but are told it's impossible due to usage or company policy.
Poor customer service, including lack of refunds, miscommunication, and refusal to cancel memberships.
Frustration over paying for unwanted or unused subscriptions or memberships.
Company refusal to cancel after charging because the membership had been "used."
Unhelpful or rude customer service that does not follow through on refund or cancellation requests.
Having to dispute charges with credit card companies due to refusal to cancel or refund.
Poor communication and inflexibility with subscription cancellation policies.
1-800-FLOWERS.COM Refund Script
Script
Copy
Dear 1-800-FLOWERS.COM, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
1-800-FLOWERS.COM Refund Policy
1-800-FLOWERS.COM allows you to cancel your subscription at any time after your first subscription without any long-term commitments. You can cancel by calling 1-866-257-7779 or emailing 18fgiftclubs@1800flowers.com. Additionally, you have the flexibility to pause or skip your flower subscription anytime after the first subscription.
The Easiest Way to Get a 1-800-FLOWERS.COM Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from 1-800-FLOWERS.COM—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
1-800-FLOWERS.COM allows you to cancel your subscription anytime after the first subscription period with no lock-in contracts or early cancellation fees. However, be aware that cancellation will take effect from the next billing cycle, so you might still be charged for that period. You need to call or email to process the cancellation, which can sometimes cause delay or hassle.
Orders canceled or not delivered after payment, often without timely notification.
Customer service refusal to cancel subscriptions or memberships even with prompt requests.
Being charged for subscriptions or memberships they want to cancel but are told it's impossible due to usage or company policy.
Poor customer service, including lack of refunds, miscommunication, and refusal to cancel memberships.
Frustration over paying for unwanted or unused subscriptions or memberships.
Company refusal to cancel after charging because the membership had been "used."
Unhelpful or rude customer service that does not follow through on refund or cancellation requests.
Having to dispute charges with credit card companies due to refusal to cancel or refund.
Poor communication and inflexibility with subscription cancellation policies.
Account login credentials (email and password) used for 1-800-FLOWERS.COM
Email address associated with your subscription or membership
Proof of Membership enrollment (such as confirmation email or membership number, if requested)
Order or subscription confirmation number (if applicable to recurring deliveries)
Full name on the account
Valid payment method information (to verify your identity as the account holder)
Access to customer service contact (phone: 1-866-257-7779 for subscriptions, 1-800-961-2036 for Passport memberships, or via email to 18fgiftclubs@1800flowers.com or passportmembership@1800flowers.com)
Access to your online account to initiate cancellation under the Celebrations Passport section or flower subscriptions
Valid reason for cancellation (sometimes required or asked for feedback, although not mandatory)
Before cancelling a subscription, membership, or bill for 1-800-FLOWERS.COM, know that cancellation cannot be done online through their website and requires calling customer service or emailing specific contacts. You may lose access to your recurring floral subscription deliveries and any special perks associated with memberships such as the Celebrations Passport Loyalty Program. Cancellation or stopping auto-renewal should be done thoughtfully as some users report long wait times and multiple questions during the cancellation process. If you have a flower subscription, you can cancel anytime after your first subscription, but pausing the subscription is also an option if you want to retain benefits later.
1-800-FLOWERS.COM allows you to cancel your subscription at any time after your first subscription without any long-term commitments. You can cancel by calling 1-866-257-7779 or emailing 18fgiftclubs@1800flowers.com. Additionally, you have the flexibility to pause or skip your flower subscription anytime after the first subscription.
To cancel your subscription on 1800flowers.com, you do not necessarily need your password as you can do so by calling their customer service at 1-866-257-7779 or by emailing 18fgiftclubs@1800flowers.com. However, if you prefer to manage your subscription online or reset your password, you can use their password reset page here: https://philadelphia.1800flowers.com/my-account/forgot-password/. This way, you have flexibility depending on your preferred method of cancellation.
We've actually written a step by step guide on how to get a refund from 1-800-FLOWERS.COM. Check it out!
The cancellation process typically takes about 30 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your 1-800-FLOWERS.COM subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your 1-800-FLOWERS.COM account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel 1-800-FLOWERS.COM online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
1-800-FLOWERS.COM May Show Up On Your Statement As:
1-800-FLOWERS.COMINC. FLOWERS AND FLOWERS BY AD TLF*FLORIST ATLANTA INC FLORISTS.COM*PURCHASE. FLOWERSFOR* FLOWERSFOR FLORISTS.COMPURCHASE. TLF*BROWNES FLOWERS Flowers and Flowers by Ad WWW.FLOWER* FLOWERSINF
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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