Can I Cancel Active Physical Therapy at Any Time?

Be cautious, as Active Physical Therapy might employ tactics like requiring a notice period or imposing early termination fees that lock you in for a certain duration. Always review the fine print for any contracts or automatic renewal clauses, as these can make canceling more complicated than expected. It's crucial to understand any obligations before signing up to avoid unexpected charges.

Why Do People Cancel Active Physical Therapy?

Financial constraints preventing continued membership.Injury recovery that no longer requires therapy sessions.Relocation to an area without access to services.Scheduling conflicts making it difficult to attend sessions.Unsatisfactory experiences with therapists or services.Completion of therapy goals.Preference for alternative treatments or therapies.Lack of progress leading to frustration.Change in health circumstances altering therapy needs.Membership fees deemed too high.

What Information Do I Need to Cancel Active Physical Therapy?

Account NumberEmail Address associated with the accountFull Name on the accountPhone Number for verificationReason for CancellationLast Payment DateBilling AddressCredit Card Information (if applicable)Subscription Type or Membership LevelRequested Cancellation Date

What Should I Know Before Cancelling Active Physical Therapy?

Before cancelling your Active Physical Therapy subscription, be aware that you'll lose access to personalized treatment plans, expert guidance from licensed therapists, and any ongoing progress tracking features. Additionally, consider whether you have any remaining sessions or benefits that you might forfeit upon cancellation. It's also important to check if there are any cancellation fees or notice periods required to avoid unexpected charges.

What is Active Physical Therapy's Cancellation Policy?

Active Physical Therapy requires members to provide a written notice 30 days prior to the desired cancellation date. All outstanding balances must be settled before the cancellation is finalized, ensuring a smooth transition for both the member and the clinic.

Do I Need My Active Physical Therapy Password to Cancel?

To cancel your subscription with Active Physical Therapy, you do need your password. If you’ve forgotten your password, you can easily reset it by visiting [this password reset link](https://active-physicaltherapy.com/reset-password). Be sure to have it on hand when you go to cancel, as it may be necessary for verification.

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How To Cancel Your Active Physical Therapy Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published September 13, 2025

Last updated on November 9, 2025

4 min read

Difficulty

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Canceling a subscription typically involves navigating customer service channels or online platforms, which can be somewhat cumbersome. However, the process is generally straightforward once the correct procedure is followed.

Estimated Time

On average, it takes 00 20 minutes to cancel a Active Physical Therapy subscription.

How to Contact Active Physical Therapy

If you need assistance, here's how you can get in touch with Active Physical Therapy's support team.

Phone

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Active Physical Therapy subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Active Physical Therapy account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Active Physical Therapy online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Active Physical Therapy May Show Up On Your Statement As:

Active PT Active Physical Therapy Active Physio APT Services Active Physical Therapy Clinic Active Therapy APT Billing Active Rehab Active Physical Therapist

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