Can I Cancel Apartment.com at Any Time?

While Apartment.com typically allows cancellations, be cautious of potential pitfalls like unclear cancellation policies, automatic renewals, or hidden fees. Always review your subscription terms carefully, as you might face early termination fees or specific notice periods that could complicate your ability to cancel outright.

Why Do People Cancel Apartment.com?

Lack of usage: Members may find they don’t use the service as much as anticipated.High costs: Monthly fees may become unaffordable.Unsatisfactory service: Users might experience poor customer support or functionality issues.Finding better alternatives: Discovering more competitive services or platforms.Relocation: Moving to a new area that is outside the service coverage.Changes in needs: Personal circumstances may shift, reducing the need for the service.Cancellation of listings: Users may not have any listings to manage.Temporarily pausing: Members might want a break rather than a full cancellation.Technical difficulties: Frequent website or app malfunctions leading to frustration.Lack of updates: Users may feel the platform isn’t keeping up with market trends.

What Information Do I Need to Cancel Apartment.com?

Account Email AddressAccount PasswordSubscription Plan DetailsBilling InformationPayment MethodLast Payment DateConfirmation NumberCustomer Support Contact InformationCancellation Policy ReviewReason for CancellationDocumentation of Previous CommunicationsUpdate on Potential Fees

What Should I Know Before Cancelling Apartment.com?

Before cancelling your Apartment.com subscription, be aware that you will lose access to premium listings and advanced search filters, which can significantly limit your ability to find the best apartments. Additionally, any saved searches, favorited properties, and notifications for new listings tailored to your preferences will no longer be available. Consider whether you'll need to re-subscribe in the future, as some features may also incur a reinstatement fee or changes in pricing.

What is Apartment.com's Cancellation Policy?

Apartment.com offers a straightforward cancellation policy for its membership and subscription services. Users can cancel their subscriptions at any time, but they will retain access to their membership benefits until the end of the current billing cycle. No refunds are provided for partial months.

Do I Need My Apartment.com Password to Cancel?

Yes, you will need your password to cancel your subscription on Apartment.com. If you can’t remember your password, you can reset it by going to [this password reset link](https://www.apartment.com/reset-password). Once you have access, you can proceed with the cancellation through your account settings.

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How To Cancel Your Apartment.com Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published December 14, 2025

Last updated on December 14, 2025

5 min read

Difficulty

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Canceling a subscription on Apartment.com can require navigating through user account settings and possibly contacting customer service. While not excessively difficult, it may take some time and effort to ensure proper cancellation.

Estimated Time

On average, it takes 00 20 minutes to cancel a Apartment.com subscription.

How to Contact Apartment.com

If you need assistance, here's how you can get in touch with Apartment.com's support team.

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Apartment.com subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Apartment.com account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Apartment.com online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.

Apartment.com May Show Up On Your Statement As:

Apartment.com Apartment.com Rental Apt.com Services Apartment.com Fee Apt.com Payment Apartment.com Transaction Apt.com Listing Fee Apartment.com Charge

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