The Ultimate Step by Step Guide to Cancelling an Atome Subscription or Membership (atome.sg)
By
Bella K.
|
Published
August 11, 2025
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Updated
August 12, 2025
Atome is a service that lets you shop now and pay later, making it easier to manage your purchases without the stress of paying everything upfront. They offer flexible payment options where you can split your bills into smaller parts, helping you budget better. If you see a charge from Atome, it’s likely for a recent purchase you made using their service, allowing you to enjoy your items right away!
Canceling a subscription with Atome requires a few steps but is relatively straightforward. Users might encounter some minor issues, but generally, the process is designed to be user-friendly.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Atome subscription.
How to Cancel Atome: Step by Step
If you purchased through the Atome app:
Open the Atome app on your device.
Log in to your account using your registered email and password.
Navigate to the Profile section at the bottom right of the screen.
Tap on Subscription to view your current plans.
Select the Active Subscription you wish to cancel.
Scroll down and tap on Cancel Subscription.
Follow the prompts to confirm the cancellation.
If you purchased through the Atome website:
Visit atome.sg on your browser.
Click on Login in the top right corner.
Enter your login details and access your account.
Once logged in, go to Account Settings.
Click on Manage Subscription.
Select the subscription you want to cancel.
Click on Cancel Subscription and confirm your choice in the following prompts.
If you purchased through Apple (App Store):
Open the Settings app on your iPhone or iPad.
Tap on your name at the top.
Select Subscriptions.
Find and select Atome from your list of subscriptions.
Tap on Cancel Subscription.
Follow the confirmation prompts to complete the cancellation.
If you purchased through Google Play:
Open the Google Play Store app.
Tap on the Menu icon (three horizontal lines) in the top left corner.
Go to Subscriptions.
Select your Atome subscription from the list.
Tap on Cancel Subscription.
Follow the instructions to confirm the cancellation.
If you purchased through other payment methods:
Check your email for confirmation from Atome regarding your subscription.
Follow the provided link to manage your subscription directly.
Look for an option to Cancel Subscription.
Follow the prompts to finalize the cancellation.
How to Contact Atome
If you need assistance, here's how you can get in touch with Atome's support team.
Contact Customer Support Early: Reach out to customer service as soon as you decide to cancel to avoid being charged for the next billing cycle.
Use Live Chat: If available, use live chat for quicker responses compared to email.
Be Polite but Firm: Start the conversation politely, but clearly state your intention to cancel.
Prepare Your Account Details: Have your account number and any relevant information ready to streamline the process.
Escalate if Necessary: If the first representative is unhelpful, politely ask to speak to a supervisor.
Use Specific Language: Ask them, "What do I need to do to cancel my subscription?" to prompt a clear response.
Call During Off-Peak Hours: Try calling early in the morning or late in the evening to avoid long wait times.
Document Everything: Take notes of the names, times, and details of your conversations for future reference.
Request Confirmation: After cancellation, ask for a confirmation email to ensure there are no further charges.
Review Online Forums: Check platforms like Reddit for recent user experiences that might provide new insights.
Be Persistent: If your cancellation is not processed, follow up promptly to reinforce your request.
Watch for Sneaky Fees: Be vigilant for any additional charges after cancellation and report them immediately.
Consider Timing of Calls: Call right after your billing cycle ends to avoid confusion and potential literature on fees.
Why Do People Request Refunds from Atome
High Fees associated with late payments or service usage.
Lack of Use or need for the service.
Unsatisfactory Customer Service experience.
Better Alternatives available from competitors.
Financial Constraints or budget cuts.
Changes in Terms that are unfavorable.
Technical Issues with the platform or app.
Paying Too Much for subscription features not used.
Privacy Concerns regarding data handling.
Short-Term Needs met, no need for ongoing service.
Negative Reviews or experiences shared by others.
Service Availability or regional restrictions.
Atome Refund Script
Script
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Dear Atome, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Atome Refund Policy
Atome allows members to cancel their subscription at any time through the app or website. However, any pending payments must be settled, and users will retain access to their benefits until the end of the current billing cycle. It's important to review the specific terms related to cancellation for any potential conditions or fees.
The Easiest Way to Get a Atome Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Atome—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious, as Atome may include terms that require you to complete a minimum subscription period before you can cancel, potentially locking you in for a specific duration. Additionally, there might be clauses that impose early cancellation fees or require advance notice, which can complicate the process. Always read the fine print in the terms and conditions to avoid unexpected charges.
High Fees associated with late payments or service usage.
Lack of Use or need for the service.
Unsatisfactory Customer Service experience.
Better Alternatives available from competitors.
Financial Constraints or budget cuts.
Changes in Terms that are unfavorable.
Technical Issues with the platform or app.
Paying Too Much for subscription features not used.
Privacy Concerns regarding data handling.
Short-Term Needs met, no need for ongoing service.
Negative Reviews or experiences shared by others.
Service Availability or regional restrictions.
Account Email: The email associated with your Atome account.
Subscription Type: The specific service or subscription you wish to cancel.
Account Password: Your current password for verification.
Order Number: Any relevant order or transaction number linked to the subscription.
Cancellation Reason: A brief explanation for why you are cancelling.
Billing Information: Details of the payment method used for the subscription.
Cancellation Policy: Familiarity with Atome's cancellation terms and conditions.
Contact Information: Updated phone number or alternative email for any follow-up.
Before cancelling your Atome subscription, be aware that you will lose access to exclusive promotions, discounts, and flexible payment options that may not be available to non-members. Additionally, any ongoing or upcoming purchases financed through Atome may be affected, so ensure all payments are settled. You should also check if there's a minimum commitment period or any cancellation fees that might apply. Lastly, consider how cancelling might impact your credit score if you've linked it to financing options.
Atome allows members to cancel their subscription at any time through the app or website. However, any pending payments must be settled, and users will retain access to their benefits until the end of the current billing cycle. It's important to review the specific terms related to cancellation for any potential conditions or fees.
To cancel your Atome subscription, you will need your password to access your account. If you've forgotten your password, you can easily reset it by visiting [this password reset link](https://atome.sg/reset-password). If you encounter any issues, their support team is also available to assist you.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Atome subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Atome account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Atome online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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