ATP Media is the company behind Tennis TV, a subscription service that streams live and on-demand tennis matches from all ATP Tour tournaments around the world. If you see a charge from them, it's likely for your Tennis TV subscription, which lets you watch matches, highlights, and replays anytime on your phone, tablet, or computer. They also produce and deliver tennis content to TV broadcasters globally, but for everyday fans, it's mainly about the Tennis TV streaming service. So, if you like tennis and want to watch lots of matches, that subscription billing is from ATP Media's Tennis TV service.
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Cancelling an ATP Media (Tennis TV) subscription can be done by logging into the account on their website or app and navigating to the subscription management area to cancel. This is a straightforward process with clear instructions, making it easy for consumers to cancel without needing to contact customer support.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a ATP Media subscription.
How to Cancel ATP Media: Step by Step
If you purchased through ATP Media's website:
- Log in to your account on the ATP Media website.
- Navigate to the "My Account" page.
- Click on the "Cancel Subscription" button.
- Your subscription will be cancelled at the end of the current billing period.
If you purchased through the ATP Media app:
- Open the ATP Media app on your device.
- Log in to your account.
- Go to the "My Account" section.
- Click on the "Cancel Subscription" option.
- Your subscription will be cancelled at the end of the current billing period.
If you need to cancel via email:
- Compose an email to help@tennistv.com.
- Include your account details and request to cancel your subscription.
- Wait for a confirmation of your cancellation.
If you need assistance, here's how you can get in touch with ATP Media's support team.
Phone
The phone is not available.
Site
The site is not available.
Tips and Tricks for Getting a ATP Media Refund
- Document all cancellation attempts, including dates, times, and whom you spoke to, for potential escalation.
- Use firm, clear, and polite language stating you want to cancel immediately to avoid further charges.
- Request confirmation of cancellation via email or written form to have proof.
- Contact customer service repeatedly if initial requests are ignored or denied; persistence is key.
- Use multiple contact methods: email info@atpmedia.tv and phone +44 (0)20 4576 0330 to increase chances of response.
- Cancel close to your billing cycle end to prevent new charges but allow some buffer for processing time.
- Escalate to higher management or regulatory agencies if cancellation is refused or ignored.
- Consider disputing charges with your bank or card issuer if cancellations are unsuccessful and billing continues.
- Be wary of subscription scams or misleading subscription setups and monitor your bank statements carefully.
Why Do People Request Refunds from ATP Media
- Purchased Tennis TV in error
- Unable to watch or use the service
- Subscription auto-renews and user wants to stop further charges
- Limited interest in current available content or matches
- Technical issues preventing streaming or access
- Price or cost of the subscription
- Seeking refunds due to dissatisfaction with service quality
ATP Media Refund Script
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Dear ATP Media, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
ATP Media Refund Policy
To cancel your ATP Media membership or subscription, log in to your member page and follow the link to manage your subscription, then click the "Cancel plan" button. After cancellation, you will retain access to all member benefits until the end of your current billing period.
The Easiest Way to Get a ATP Media Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from ATP Media—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
ATP Media charge statement descriptors could typically appear as: ATPMedia ATP Media TV ATPMedia.tv ATP MEDIA OPERATIONS LTD ATPMedia Broadcast ATP MEDIA SERVICES ATPMedia Digital ATPMedia Payment ATP Media Charge ATPMedia Subscription.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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