The Ultimate Step by Step Guide to Cancelling an Aura Home Care Subscription or Membership (aurahomecare.com)
By
Bella K.
|
Published
September 4, 2025
|
Updated
September 5, 2025
Aura Home Care provides personalized in-home care services for individuals and families, focusing on helping people maintain their independence while receiving support at home. They offer a range of services including companionship, personal care, and medication management. With subscription options, you can easily manage payments and ensure consistent care when you need it most. If you receive a bill from them, it's likely for the ongoing care and support you've signed up for.
Cancelling a subscription with Aura Home Care typically requires contacting customer service, which may involve waiting on hold. However, the process is usually straightforward once you reach a representative.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Aura Home Care subscription.
How to Cancel Aura Home Care: Step by Step
If you purchased through website aurahomecare.com:
Visit aurahomecare.com.
Log in to your account using your registered email and password.
Navigate to the Account Settings section from your profile dashboard.
Select the Subscription tab.
Click on Manage Subscription.
Select the Cancel Subscription option.
Follow the prompts to confirm your cancellation.
You will receive a confirmation email once the subscription is successfully canceled.
If you purchased through Apple:
Open the Settings app on your iPhone or iPad.
Tap your name at the top to access Apple ID settings.
Tap on Subscriptions.
Locate your Aura Home Care subscription from the list.
Tap on the subscription to open the details.
Select Cancel Subscription.
Confirm your cancellation by tapping Confirm.
If you purchased through Google Play:
Open the Google Play Store app on your Android device.
Tap the Menu icon (three horizontal lines) in the top-left corner.
Select Subscriptions.
Find and tap on your Aura Home Care subscription.
Tap on Cancel Subscription.
Follow the on-screen instructions to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Select Settings (gear icon) in the top-right corner.
Click on Payments.
Under Manage Automatic Payments, select Manage Automatic Payments again.
Find Aura Home Care from the list of merchants.
Click on it to view details.
Select Cancel to end the subscription.
How to Contact Aura Home Care
If you need assistance, here's how you can get in touch with Aura Home Care's support team.
Tips and Tricks for Getting a Aura Home Care Refund
Document Everything: Keep a record of all communications, including dates, times, and names of representatives.
Be Persistent: If the first representative doesn't help, ask to speak to a supervisor. Persistence often leads to better results.
Use the Right Language: Stay calm and use clear language. Avoid being confrontational; instead, express that you want to cancel due to personal reasons.
Timing is Key: Call early in the morning or late in the evening when wait times may be shorter. Mid-week can also be less busy.
Mention Billing Issues: If you recently experienced any billing errors, bring them up. Companies may expedite cancellations to avoid further complaints.
Use the Cancellation Method They Hate: Email or chat support instead of calling. Some users find they have better success getting approvals through less direct channels.
Follow Up: After cancellation is confirmed, follow up in writing to confirm the cancellation again and document your account status.
Leverage Social Media: Consider posting your issue on Twitter or Facebook, tagging the company for more rapid responses.
Be Aware of Timing Cycles: Attempt to cancel just before the billing cycle ends; it may prevent additional charges.
Invoke Trial or Promo Conditions: If applicable, mention you’re within a trial period or that promotional terms weren’t met as a reason for cancellation.
Why Do People Request Refunds from Aura Home Care
Financial constraints making it difficult to afford monthly payments.
Lack of required services due to changing needs or circumstances.
Poor customer service experiences leading to dissatisfaction.
Experiencing health improvements reducing the need for additional care.
Relocation to a different area where services are not available.
Finding alternatives that are more cost-effective or better suited to needs.
Contract expiration leading to a natural end of the service.
Quality of care not meeting expectations.
Inflexibility in changing service plans or scheduling.
Desire for more personal care rather than professional services.
Aura Home Care Refund Script
Script
Copy
Dear Aura Home Care, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Aura Home Care Refund Policy
Aura Home Care allows members to cancel their subscription at any time, with no penalties or fees. Cancellations can be made easily through the member portal, and any unpaid charges will be processed promptly upon termination.
The Easiest Way to Get a Aura Home Care Refund
If you're frustrated trying to cancel your subscription, membership, or bill from Aura Home Care—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious of potential hurdles when trying to cancel your subscription with Aura Home Care. They may implement tactics like requiring advance notice, tricky cancellation processes, or hidden early-cancellation fees embedded in the fine print. Always review the terms carefully to avoid unexpected charges or complications when you decide to opt out.
Financial constraints making it difficult to afford monthly payments.
Lack of required services due to changing needs or circumstances.
Poor customer service experiences leading to dissatisfaction.
Experiencing health improvements reducing the need for additional care.
Relocation to a different area where services are not available.
Finding alternatives that are more cost-effective or better suited to needs.
Contract expiration leading to a natural end of the service.
Quality of care not meeting expectations.
Inflexibility in changing service plans or scheduling.
Desire for more personal care rather than professional services.
Account number
Email address associated with the account
Full name
Billing address
Phone number for verification
Reason for cancellation
Preferred cancellation date
Payment method used for the subscription
Any promotional codes associated with the account
Terms and conditions regarding cancellation policy
Before cancelling your Aura Home Care subscription, be aware that you will lose access to personalized care coordination and support services tailored to your needs. Additionally, any scheduled home visits or care plans may be interrupted, impacting the continuity of care for you or your loved ones. Make sure to review any outstanding payments or cancellation policies to avoid unexpected fees, and consider speaking with customer service to understand your options and ensure a smooth transition.
Aura Home Care allows members to cancel their subscription at any time, with no penalties or fees. Cancellations can be made easily through the member portal, and any unpaid charges will be processed promptly upon termination.
Yes, you will need your password to cancel your subscription with Aura Home Care. If you can't remember your password, you can reset it by visiting [this link](https://aurahomecare.com/reset-password). It's always a good idea to have your login details handy when managing your account.
The cancellation process typically takes about 10 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Aura Home Care subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Aura Home Care account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Aura Home Care online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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