Bible Gateway offers a paid subscription called Bible Gateway Plus that gives you access to over 30 study Bibles, premium commentaries, devotionals, and an ad-free reading experience. You can read and study the Bible without ads, highlight passages, and save notes, all through their website or app. There’s a free 14-day trial, and subscription options include $4.99 per month or $49.99 per year, billed accordingly. If you see a charge from them, it’s likely for this subscription service that enhances your Bible study experience.
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The cancellation process is straightforward and can be done quickly through the user's account settings on the website or through subscription management in the app stores for Android and iOS users. The instructions are clear and simple, with customer support available for assistance, making it relatively easy to cancel.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a BibleGateway subscription.
How to Cancel BibleGateway: Step by Step
If you purchased through BibleGateway.com:
- Sign into your account at BibleGateway.com.
- Click your name in the upper right corner.
- Select Account Settings.
- Enter your password and click Confirm Password.
- Scroll down to the Bible Gateway Plus Subscription section.
- Click the Cancel as of [date] button.
- Click Stop Subscription.
If you purchased through the Google Play Store:
- Tap the Play Store icon on your Android device.
- Tap the Menu icon in the upper left corner.
- Tap My Apps and Games.
- Tap Subscriptions across the top.
- Tap Bible Gateway Plus.
- Tap Subscribed.
- Tap Manage Subscriptions.
- Tap Cancel and then Cancel Subscription.
- Your subscription will remain active until the end of the billing period.
If you purchased through the Apple App Store:
- Tap Settings.
- Tap iTunes & App Stores.
- Tap your Apple ID at the top of the screen.
- Tap View Apple ID from the pop-up window.
- Enter your Apple ID password.
- Tap Subscriptions.
- Tap the subscription you want to cancel.
- Tap Cancel Trial or Cancel Subscription.
- Tap Confirm.
If you need assistance, here's how you can get in touch with BibleGateway's support team.
Tips and Tricks for Getting a BibleGateway Refund
- Always try cancelling through the desktop site, as mobile apps or mobile web versions often do not allow cancellation.
- Log into your Bible Gateway account and navigate to the "Subscription" or "Billing" section to manage and cancel subscriptions.
- Keep proof of cancellation, such as screenshots or confirmation emails, in case you need to dispute charges later.
- If phone numbers or live support are unresponsive, send a direct cancellation request via email to their customer support.
- Send clear, concise emails stating you want to cancel immediately, and request confirmation of cancellation.
- Escalate by sending follow-up emails regularly if the cancellation is not acknowledged or processed promptly.
- Check your email inbox for links or instructions
- Be persistent and patient, as some users report difficulty reaching support and delays in processing cancellations.
- Cancel before the trial or billing cycle ends
- If you are charged after cancellation, use your proof of cancellation to request refunds or dispute charges through your payment provider.
Why Do People Request Refunds from BibleGateway
- Unexpected subscription charges and auto-renewals without clear warning.
- Unawareness of having an active subscription leading to surprise billing.
- Annoying and excessive ads or pop-ups disrupting the user experience.
- High subscription costs or perceived poor value for price paid.
- App performance issues including bugs, crashes, black screens, locking up, and poor scrolling behavior.
- Difficulty accessing subscription content, such as login problems or app opening only the free version despite paying.
- Poor customer service response and support, including extra fees to contact support.
- Perception that the service focuses more on monetization rather than user experience and spiritual value.
- Intrusive ads with concerns about malware tracking attempts.
- Interruptions by offers like games or other promotions that cannot be dismissed.
- Cancelled subscription to reduce expenses due to personal budgeting decisions.
BibleGateway Refund Script
Script
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Dear BibleGateway, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
BibleGateway Refund Policy
BibleGateway allows users to cancel their subscription either through their website account settings or via the platform where the subscription was initially purchased (Google Play Store for Android or iTunes for iOS). After cancellation, the subscription remains active until the end of the current billing period. For any cancellation issues, users can contact Bible Gateway Customer Support at support@biblegateway.com.
The Easiest Way to Get a BibleGateway Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from BibleGateway—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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