BidFTA.com offers a subscription service called BidFTA+ for $2.99 a month. With BidFTA+, members get perks like early pick up hours to avoid crowds, exclusive access to special members-only auctions, custom alerts for auction items based on their searches, and early access to the bin store. If you see a charge from BidFTA, it's likely for the BidFTA+ subscription, which gives you these extra benefits to make bidding easier and more convenient. It's a small monthly fee to get better access and more options when using their auction platform.
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The cancellation process for a BidFTA subscription is not automated or instantly accessible online, requiring the user to contact a personal account manager or support team via email or chat, which can delay cancellation. This indirect process increases difficulty compared to instant self-service options, resulting in a moderate to high difficulty rating.
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minutes to cancel a BidFTA.com subscription.
How to Cancel BidFTA.com: Step by Step
If you purchased through BidFTA.com directly:
- Log in to your BidFTA.com account.
- Navigate to the account settings or subscriptions section.
- Locate the active subscriptions.
- Select the subscription you wish to cancel.
- Follow the prompts to confirm cancellation.
If you purchased through mobile:
- Open the mobile app or visit the mobile website.
- Log in to your account.
- Access the settings or account section.
- Find subscriptions or payment methods.
- Select your membership to cancel it.
If you purchased through Google Play:
- Open the Google Play Store app.
- Tap on the profile icon in the top right corner.
- Select "Payments & Subscriptions".
- Tap on "Subscriptions".
- Find BidFTA.com subscription and select it.
- Tap "Cancel Subscription" and confirm your choice.
If you purchased through Apple:
- Open the Settings app on your iPhone or iPad.
- Tap your name at the top of the screen.
- Select "Subscriptions".
- Find the BidFTA.com subscription.
- Tap on it and then select "Cancel Subscription".
Tips & Tricks for Canceling BidFTA.com
- Use the strategy of requesting cancellation by email with all account details to avoid phone calls.- Be persistent and follow up repeatedly if the subscription doesn't cancel immediately.- Mention dissatisfaction and intent to dispute charges with the bank if cancellation is not honored.- Use clear and firm language stating you want your subscription canceled effective immediately.- Escalate by addressing complaints through consumer protection sites or BBB if the company is unresponsive.- Time your cancellation requests close to the billing cycle to prevent the next charge.- Document all communications for proof in case of disputes.- Avoid calling if possible; written records are more effective for escalation.- Use social media or public forums to highlight poor customer service as leverage.- Threaten to report unauthorized charges to financial institutions to speed up resolution.
BidFTA.com Customer Service Info
If you need assistance, here's how you can get in touch with BidFTA.com's support team.
Cancel BidFTA.com Script
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Subject: Request for Subscription Cancellation
Dear BidFTA Support Team,
I hope this message finds you well. I am writing to formally request the cancellation of my subscription with BidFTA. Unfortunately, I find that I am no longer able to utilize the service effectively due to personal circumstances.
I would appreciate your prompt attention to this matter and confirmation of the cancellation at your earliest convenience. Thank you for your understanding.
Best regards,
[Your Name]
Frequently Asked Questions
BidFTA's subscription cancellation policy requires members to contact their personal account manager or the support team via email or chat to cancel. Their refund policy states that all sales are final with no refunds, partial refunds, returns, or exchanges, except if an item is misidentified or its condition is incorrect.
To cancel your subscription on BidFTA.com, you generally need to have access to your account, which means you will need your password to log in. There doesn't appear to be unauthenticated phone or chat support that allows subscription cancellation without a password. If you have forgotten your password, you can reset it at this URL: https://www.bidft.auction/request-reset-password. This will help you regain access and proceed with cancellation if needed.
- Item Misrepresentation: Customers often find items are not as described or are mislabeled, leading to dissatisfaction.
- Poor Customer Service: Complaints about unhelpful or rude staff causing frustration and desire to cancel.
- Refund Issues: Many users report difficulty obtaining refunds, even when items are defective or misrepresented.
- Account Suspension: Customers sometimes experience unexpected suspension of their accounts without clear explanation.
- Unauthorized Charges: There are reports of unexpected or random charges on credit cards linked to the account.
- Bid-Related Problems: Issues with the bidding process, such as unfair practices or confusion about auction rules leading to cancellations.
- All Sales Final Policy: The no-refund, no-return policy unless the item is misidentified can discourage users from continuing membership.
- Perceived Predatory Practices: Users describe the platform as having predatory or unfair business practices, prompting cancellations.
BidFTA.com allows subscription cancellation at any time by contacting support or your account manager via email or chat. However, be aware that all sales are final with no refunds or partial refunds unless the product is misidentified, which means once a purchase is made, you cannot get your money back. There don't appear to be specific lock-in contracts or early cancellation fees, but the finality of sales and no refund policy can be a significant catch to watch out for.
Before cancelling your subscription on BidFTA.com, be aware that you will lose access to exclusive features available only to BidFTA+ members. These include early pick up hours, which save you time and help you avoid crowds at participating locations. You will also lose access to members-only auctions that offer curated high-value items, custom alerts for specific search notifications through the official BidFTA app, and early access to the Bin Store. Consider these losses carefully if these perks are important to you before cancelling your subscription.
- Full name associated with the account
- Email address used for registration or correspondence
- Mailing address (if used to verify account ownership)
- Phone number linked to the account or used with text message services
- Command STOP sent via SMS to opt out of text messaging (+1 844 727 6238)
- Following unsubscribe link in any text message or email notification received from BidFTA.com to unsubscribe from communications
- Details of recent transactions or activities on the account (to help verify identity if needed)
- Request sent to customer support (support@bidfta.com or by calling 513-771-1700) requesting "account closure" or "removal of personal information"
- Any additional personal information BidFTA.com may request to verify your identity and rights regarding the account
We've actually written a step by step guide on how to get a refund from BidFTA.com. Check it out!
The Easiest Way to Cancel BidFTA.com
If you’re frustrated trying to cancel your subscription, membership, or bill from BidFTA.com—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to BidFTA.com?
The different ways that a charge from BidFTA.com (bidfta.com) could show up on your statement are typically related to their auction-related pre-authorizations and charges. Common descriptors include:
BidFTA, Bid FTA, BidFTA.com, BIDFTA Auction, BidFTA Pre-Authorization
These descriptors can vary slightly but generally contain 'BidFTA' and may mention pre-authorization or auction fees. The charge might also appear as a $1.00 pre-authorization hold to verify the credit card, which usually drops off if no purchase is made.
Confidence: medium
Reasoning: This is based on multiple sources indicating that BidFTA applies pre-authorization charges for auctions, as mentioned in their website FAQ and user reports around auction bidding charges and verification holds, such as a $1.00 pre-authorization charge and auction fee postings. Specific exact descriptors were not explicitly found in authoritative lists, but common practice in auction and bidding sites include variations of their site name in descriptors. References include [BidFTA pre-authorization description](https://www.bidfta.com/312322/item-detail/25247836) and general info from searches.
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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