Blink offers smart home security cameras that you can monitor through the Blink Home Monitor app. They have subscription plans that add extra features like person detection, video history storage, and sharing options. There are two main subscription options: a Basic Plan for one device and a Plus Plan that covers unlimited devices. Subscriptions are billed monthly or yearly through Amazon, and charges usually appear as "BLINK AMZN.COM/BILL" on your statement, often after a free trial period ends.
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The cancellation process is straightforward and can be done online through Amazon or the Blink app following clear steps. It involves simply navigating to subscription management, selecting cancellation, and confirming it with a cancellation reason, which is relatively easy for most users.
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How to Cancel Blink: Step by Step
If you purchased through Amazon:
- Visit Your Memberships and Subscriptions page.
- Select Cancel Subscription for the plan you want removed.
- You can choose to cancel immediately or on your next renewal date.
- Select Confirm cancellation.
- Select a reason for cancellation and click Submit cancellation reason.
- Check Your Memberships and Subscriptions for the cancellation confirmation and look for an email notification.
- Refund will be issued for any unused portion:
- Monthly subscribers: Benefits stop immediately, prorated refund issued.
- Yearly subscribers: Benefits stop immediately, prorated refund calculated based on remaining time.
Tips & Tricks for Canceling Blink
- Visit the gym in person to cancel—many users report cancellation can be done immediately and in about 90 seconds when done face-to-face.
- Give 45 days' notice as Blink requires this period for cancellation; some users were enforced strictly on this timing.
- Mention relocation or hardship as some users have used this as a reason to avoid extra fees or to ease cancellation.
- Be prepared for extra fees like $59.99 annual fees or possible $95 cancellation fees—having proof of payment and billing history helps.
- Use the ClassPass app if you signed up through it; cancellation through ClassPass is reported to be straightforward without contact with Blink.
- Cancel shortly after start if possible—you still get to use paid services till the period end but avoid ongoing billing.
- Keep an eye on billing statements after cancellation to catch any unexpected charges promptly.
- Use firm, polite language when requesting cancellation but remain persistent if initially told no or given runaround.
- Attempt email or online cancellation only if you live in states where these options are supported; otherwise, in-person or mail might be necessary.
- Escalate to gym manager or corporate if frontline staff refuses or complicates the cancellation.
Blink Customer Service Info
If you need assistance, here's how you can get in touch with Blink's support team.
Cancel Blink Script
Script
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Hello Blink Customer Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Due to recent changes in my circumstances, I am unable to continue with the service at this time.
I appreciate your assistance in processing my cancellation and ensuring no further charges are applied to my account. Thank you for your understanding.
Best regards,
Frequently Asked Questions
Blink's subscription cancellation policy states that upon cancellation, the subscription benefits stop immediately, and customers receive a prorated refund for the unused portion of their plan. Monthly and yearly subscribers get refunds based on the remaining time in their membership, and cancellations must be managed through the respective Amazon site where the subscription was purchased. Confirmation and cancellation details are provided via email.
To cancel your Blink subscription, you need to go through the "Your Memberships and Subscriptions" page on Amazon (or the corresponding Amazon site for your country) where the Blink subscription is managed. This process typically requires you to log into your Amazon account, which means you will need your Amazon password rather than a Blink-specific password. There is no separate Blink password required for the cancellation itself. If you need to reset your Amazon password, you can do so here: https://www.amazon.com/ap/forgotpassword.
- Difficulty canceling membership requiring email and member portal use, causing delays and frustration.
- Experiencing a 45-day cancellation notice period that includes additional charges such as a contract buyout fee.
- Being charged fees after moving and multiple failed attempts to cancel membership.
- Threats of collections and harassment when members try to cancel.
- Gym environment issues such as crowded gyms with kids impacting usage.
- Being charged after canceling trial memberships, with unexpected fees and late charges.
- Unclear or disputed cancellation records leading to ongoing billing and aggressive collection calls.
- Problems with communication and customer service about cancellation policies and proof of cancellation.
- Memberships canceled in person but later disputed due to lack of formal proof.
- Continuous billing despite cancellations and disputes about necessity and fairness of ongoing charges.
- Cancellation requiring proof like signed forms or certified letters, leading to disputes from lack of documentation.
- Billing errors and collections negatively affecting credit scores despite payments or cancellation attempts.
- Technical difficulties with software or website when attempting online cancellation.
- Frustration with Blink Fitness's cancellation procedures and billing practices causing financial and communication difficulties.
Blink subscriptions can be canceled at any time, but you need to follow specific steps through their admin panel or your Amazon account if signed up there. After cancellation, your service continues until the end of the current billing period, and Blink does not offer refunds or prorated returns for unused time—only credits towards the next billing cycle. There are no contracts, lock-ins, or early cancellation fees, but add-on features require contacting support for cancellation, which can add friction.
Before cancelling your Blink subscription, be aware that you will lose access to several features including unlimited cloud video recording, 30-day or 60-day unlimited cloud storage (depending on your region), live view recording, Extended Live View, and Photo Capture (available on certain cameras). Cancellation can be done either through the Amazon "Your Memberships and Subscriptions" page if your subscription was purchased on Amazon, or directly within the Blink app for Apple iOS device subscriptions. Upon cancelling, you can choose to cancel immediately or at the next renewal date and you will receive a prorated refund for any unused portion of your subscription. After cancellation, your benefits stop right away, but you have the option to purchase a new subscription plan if you wish to regain access to these features.
- Access to your Blink account (via the Blink app or website)
- Amazon account login information (if subscription was purchased through Amazon)
- Apple ID login information (if managing or cancelling through iOS/Apple device)
- Subscription plan details (know which Blink plan you wish to cancel)
- Email address associated with the subscription
- Access to the Blink app (for cancellation or management within the app)
- Internet connection (to complete the cancellation steps online or in-app)
- Ability to select a cancellation reason (you may be asked to pick one from a list or explain)
- Access to the "Memberships and Subscriptions" section on Amazon (if managed there)
- Device capable of accessing your accounts (such as a computer, tablet, or smartphone)
We've actually written a step by step guide on how to get a refund from Blink. Check it out!
The Easiest Way to Cancel Blink
If you’re frustrated trying to cancel your subscription, membership, or bill from Blink—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Blink?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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