Book of the Month is a subscription service that sends you a choice of 5-7 new hardcover books each month. You get to pick which book you want from their selected options, and if none of the books interest you, you can skip the month without getting charged. The first book you get is usually just $9.99, and they have a rewards program where you save money after a few boxes. It's a flexible and fun way to discover new books, and you manage your picks and account all online or through their app.
Cancellation of Book of the Month subscription can be done online by logging into the user's account and clicking a direct cancellation link, making it straightforward and not time-consuming.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Book of the Month subscription.
Tips and Tricks for Getting a Book of the Month Refund
Email customer service directly explaining you want to cancel and mention any difficulty reaching them by phone or online.
Include your full shipping address when requested to speed up verification.
Be persistent and patient as phone hold times can be very long.
Be honest but firm when giving a reason for cancellation to avoid pushback.
Consider pausing your subscription for 1-3 months if you can’t cancel immediately; this sometimes works as a workaround.
Subscribers who signed up with discounted deals might be required to pay for one full-priced billing cycle before canceling.
Try multiple channels (email, phone, website) if one method is not working.
Cancel right after using all credits to avoid being charged for another month.
Don't hesitate to escalate by emailing customer service if phone wait times are unreasonable.
Some users create multiple accounts with trial deals and pause accounts strategically to cancel without extra charges, but this is a workaround rather than an official route.
Why Do People Request Refunds from Book of the Month
Book selection no longer matches personal reading preferences (e.g., preference for nonfiction, historical fiction, cozy mysteries vs. BOTM focus on trendy topics and popular fiction genres)
Shift toward trendy, popular, and celebrity-promoted books at the expense of diverse and quality writing
Prevalence of romance and explicit "open door" books that turn off some subscribers
Decreased availability of nonfiction and memoirs, which were previously more common
Narrowed variety of book genres offered, leading to dissatisfaction
Accumulation of unused credits due to few books of interest each month
Difficulty using credits because preferred books are not often available
Feeling that the service "dumbs down" selections to appeal to a broader audience, sacrificing challenging or substantial books
Customer service retention attempts but disconnect in book preferences leads to cancellation
Repeated skipping of months due to lack of appealing book options
Book of the Month Refund Script
Script
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Dear Book of the Month, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Book of the Month Refund Policy
Book of the Month allows members to cancel their membership at any time by calling customer service at 1-888-784-2670. However, if there is a commitment to renew at least once at the prevailing price, cancellation is only allowed after that first renewal. Refunds for unused membership fees are available only under certain conditions: for monthly memberships, a refund can be requested if 0 or 1 box has shipped within 90 days prior to contacting customer service, and for annual memberships, within 30 days, but no refunds are issued if 2 or more boxes have shipped. Book Credits are non-refundable, and gifts and redeemed gifts have their own refund policies.
The Easiest Way to Get a Book of the Month Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Book of the Month—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Book of the Month allows you to cancel your membership at any time without an early cancellation fee or contract lock-in. However, you need to actively log in and cancel your membership to avoid charges, as skipping a month without cancelling will result in a charge for the monthly credit. Additionally, if you cancel, you'll have 60 days to redeem any unused credits before they expire, and you can choose to pause your membership for 1 to 3 months to keep your credits longer. The main inconvenience is that you must remember to cancel on time to prevent unwanted charges and the expiration of credits after cancellation.
Book selection no longer matches personal reading preferences (e.g., preference for nonfiction, historical fiction, cozy mysteries vs. BOTM focus on trendy topics and popular fiction genres)
Shift toward trendy, popular, and celebrity-promoted books at the expense of diverse and quality writing
Prevalence of romance and explicit "open door" books that turn off some subscribers
Decreased availability of nonfiction and memoirs, which were previously more common
Narrowed variety of book genres offered, leading to dissatisfaction
Accumulation of unused credits due to few books of interest each month
Difficulty using credits because preferred books are not often available
Feeling that the service "dumbs down" selections to appeal to a broader audience, sacrificing challenging or substantial books
Customer service retention attempts but disconnect in book preferences leads to cancellation
Repeated skipping of months due to lack of appealing book options
Login credentials to access your Book of the Month account
Name associated with your account
Email address used for your subscription
Billing and shipping information on file
Active credit/debit card details
Account information up-to-date (including your name, address, and card details)
Request for cancellation must be made before your renewal date
Verification of identity if you request deletion of personal information after cancellation
Before cancelling your Book of the Month subscription, know that you will have 60 days to redeem any remaining credits, after which they will expire and be lost. When you cancel, you lose access to future membership benefits and selections, but any audiobooks you purchased remain yours and can still be accessed via the BOTM app. It's important to redeem all your credits within the 60-day grace period if you want to maximize your membership value. Also, once your membership ends, you cannot use any unused credits.
Book of the Month allows members to cancel their membership at any time by calling customer service at 1-888-784-2670. However, if there is a commitment to renew at least once at the prevailing price, cancellation is only allowed after that first renewal. Refunds for unused membership fees are available only under certain conditions: for monthly memberships, a refund can be requested if 0 or 1 box has shipped within 90 days prior to contacting customer service, and for annual memberships, within 30 days, but no refunds are issued if 2 or more boxes have shipped. Book Credits are non-refundable, and gifts and redeemed gifts have their own refund policies.
To cancel your Book of the Month subscription, you generally need to log in to your account on their website. This means you do need your password to access your account and cancel the subscription by yourself. If you've forgotten your password, you can reset it here: https://www.bookofthemonth.com/forgot-password. There is also a customer service phone number, but it's not clear if they will cancel your subscription without verifying your identity, so having your password is the most straightforward method.
We've actually written a step by step guide on how to get a refund from Book of the Month. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Book of the Month subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Book of the Month account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Book of the Month online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Book of the Month May Show Up On Your Statement As:
BOOKOFTHEMONTH.COM BOOK OF THE MONTH BOTM RENEWAL BOTM CHARGE BOTM PURCHASE BOTM ADD-ON BOOKOFTHEMONTH.COM RENEWAL BOOKOFTHEMONTH PURCHASE BOTM MONTHLY SUBSCRIPTION BOTM MEMBERSHIP CHARGE BOTM EXTRA BOOK BOTM PAID ADDITIONAL BOOK
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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