The Ultimate Step by Step Guide to Cancelling a BoxyCharm Subscription or Membership (boxycharm.com)
By
Bella K.
|
Published
August 12, 2025
|
Updated
August 13, 2025
BoxyCharm is a subscription service that delivers a curated box of beauty products right to your door each month. With different subscription plans, you get a mix of full-sized makeup, skincare, and beauty tools tailored to your preferences. It’s a fun way to discover new brands and products without breaking the bank, which is why you might see a monthly charge from them on your bill!
Cancelling a BoxyCharm subscription is relatively straightforward, involving accessing the account settings online. However, some users may find it slightly challenging due to navigation or potential misunderstandings of the cancellation policy.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a BoxyCharm subscription.
How to Cancel BoxyCharm: Step by Step
If you purchased through boxycharm.com:
Visit boxycharm.com and log in to your account.
Navigate to your Account Settings by clicking on your profile icon.
Select Manage Subscriptions from the dropdown menu.
Find the subscription you wish to cancel.
Click the Cancel Subscription button next to the subscription.
Confirm your cancellation by clicking Yes, Cancel in the popup window.
You will receive a confirmation email regarding your cancellation.
If you purchased through the BoxyCharm mobile app:
Open the BoxyCharm app on your device.
Log in to your account.
Tap on your profile icon to access Account Settings.
Select Subscriptions.
Locate the subscription you want to cancel.
Tap on Cancel Subscription.
Confirm your cancellation by selecting Yes, Cancel in the confirmation prompt.
Check your email for a cancellation confirmation message.
If you purchased through PayPal:
Log in to your PayPal account.
Go to Settings (gear icon).
Select the Payments tab.
Click on Manage pre-approved payments.
Locate BoxyCharm in the list of merchants.
Select BoxyCharm and click on Cancel.
Confirm the cancellation when prompted.
If you purchased through Apple App Store:
Open the Settings app on your iPhone or iPad.
Tap your name at the top to access your Apple ID.
Select Subscriptions.
Find and tap on BoxyCharm in the list.
Select Cancel Subscription.
Confirm the cancellation when prompted.
If you purchased through Google Play:
Open the Google Play Store on your Android device.
Tap on the menu icon (three horizontal lines) and choose Subscriptions.
Find and select BoxyCharm from your subscriptions list.
Tap on Cancel Subscription.
Follow the prompts to confirm your cancellation.
How to Contact BoxyCharm
If you need assistance, here's how you can get in touch with BoxyCharm's support team.
Act Quickly: Cancel as soon as you realize you want to avoid charges; it’s often easier than dealing with bills later.
Use Email: Reach out to customer service via email for a written record of your cancellation request.
Be Direct: Clearly state you want to cancel your subscription in the first sentence to avoid unnecessary back-and-forth.
Stay Calm: If you call, maintain a polite tone; it often leads to better outcomes.
Ask for Confirmation: Request a confirmation email after cancellation to ensure there are no ongoing charges.
Use the Chat Feature: If available, use the live chat option for potentially faster responses.
Reference Promotions: Mention any promotional terms that state cancellation is easy to strengthen your case.
Timing Matters: Try to contact them shortly after a bill cycle starts to avoid being charged again.
Be Persistent: If the first representative can't help, politely ask to speak with a supervisor.
Document Everything: Keep screenshots of chats or copies of emails as proof if issues arise later.
Check Your Bank: Monitor your bank statements to ensure no unexpected charges occur after cancellation.
Use Social Media: Sometimes posting a cancellation request on social media gets quicker responses.
Look for Cancellation Links: Search the website thoroughly for any hidden cancellation options in your account settings.
Why Do People Request Refunds from BoxyCharm
Financial constraints making it difficult to justify the expense.
The quality of products has declined over time.
Receiving products that are not relevant to their preferences.
Too many duplicate items received in boxes.
Lack of customization options for personal preferences.
The desire to try new subscription boxes or services.
Shipping issues, such as delays or lost boxes.
Unfulfilling customer service experiences.
Feeling overwhelmed by the amount of products accumulated.
Changes in personal circumstances, such as moving or changing priorities.
BoxyCharm Refund Script
Script
Copy
Dear BoxyCharm, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
BoxyCharm Refund Policy
BoxyCharm allows members to cancel their subscription at any time through their account settings. However, cancellations must be made before the next billing cycle to avoid being charged for the upcoming box. Refunds are not issued for previously billed boxes.
The Easiest Way to Get a BoxyCharm Refund
If you're frustrated trying to cancel your subscription, membership, or bill from BoxyCharm—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.
Frequently Asked Questions
Be cautious when considering cancellation with BoxyCharm, as the process can be a bit convoluted. While you can generally cancel at any time, be aware that your cancellation might not take effect until the end of your billing cycle, meaning you could be charged for another month if you don’t act promptly. Additionally, read the fine print for any terms related to locking in subscriptions or potential fees that could apply.
Financial constraints making it difficult to justify the expense.
The quality of products has declined over time.
Receiving products that are not relevant to their preferences.
Too many duplicate items received in boxes.
Lack of customization options for personal preferences.
The desire to try new subscription boxes or services.
Shipping issues, such as delays or lost boxes.
Unfulfilling customer service experiences.
Feeling overwhelmed by the amount of products accumulated.
Changes in personal circumstances, such as moving or changing priorities.
Account email address associated with the subscription
Password for account verification
Order number for your subscription
Billing address used for the subscription
Last four digits of the payment method
Reason for cancellation (if required)
Deadline for cancellation to avoid the next charge
Customer support contact details for assistance
Before cancelling your BoxyCharm subscription, be aware that you'll lose access to the curated monthly beauty products, which often include high-end brands and full-size items. Additionally, you will no longer be eligible for exclusive discounts or promotions available to subscribers. Keep in mind that cancelling may also affect any rewards points you've accumulated, which can be redeemed for future purchases. Lastly, review the cancellation policy to ensure you understand any notice periods or fees that may apply.
BoxyCharm allows members to cancel their subscription at any time through their account settings. However, cancellations must be made before the next billing cycle to avoid being charged for the upcoming box. Refunds are not issued for previously billed boxes.
Yes, you will need your password to cancel your BoxyCharm subscription. If you have trouble remembering it, you can easily reset your password by visiting the following link: [Reset Password](https://www.boxycharm.com/forgot-password). Once you have access to your account, you can proceed with the cancellation process.
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your BoxyCharm subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your BoxyCharm account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel BoxyCharm online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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