Can I Cancel Brainway at Any Time?

Be cautious, as Brainway may use tactics like making the cancellation process intentionally complicated or requiring you to navigate through multiple pages. Always check the terms for any hidden fees or minimum contract durations that could lead to unexpected charges if you try to cancel early.

Why Do People Cancel Brainway?

High costs compared to alternativesLack of usage or interest over timePoor customer service experiencesContent dissatisfaction or relevance issuesTechnical issues with the platformChanges in financial situation or budget cutsDesire for variety or different servicesNot enough value perceived in membershipOne-time use rather than ongoing needExclusive content not meeting expectationsSubscription fatigue from managing too many servicesPrivacy concerns regarding data usage

What Information Do I Need to Cancel Brainway?

Account Email: The email associated with your Brainway account.Password: Your account password for verification purposes.Subscription Type: The specific subscription plan you wish to cancel.Payment Information: Details of the payment method used, such as a credit card number.Cancellation Policy: Understanding of any terms regarding cancellation timelines or fees.Customer Support Contact: Access to Brainway's customer service for assistance if needed.Confirmation of Cancellation: Requesting confirmation via email or in your account dashboard.Reason for Cancellation: Any feedback or reason you may need to provide for the cancellation.

What Should I Know Before Cancelling Brainway?

Before cancelling your Brainway subscription, consider that you'll lose access to personalized brain training sessions and any progress made on your mental fitness goals. Additionally, check if any remaining credits or unused features will expire upon cancellation. If you're in the middle of a billing cycle, ensure you understand the timing of your final payment. Lastly, review their cancellation policy to know if you have the option to reactivate your account in the future.

What is Brainway's Cancellation Policy?

Brainway allows members to cancel their subscription at any time through their account settings. Upon cancellation, access to all features will continue until the end of the current billing cycle, after which no further charges will be applied.

Do I Need My Brainway Password to Cancel?

Yes, you will need your password to cancel your Brainway subscription. If you've forgotten it, you can reset your password by visiting the following link: [Reset Password](https://brainway.com/reset-password). Once you have access to your account, you can easily proceed with the cancellation.

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How To Cancel Your Brainway Subscription (2025)

Bella Khan, Subscription Cancellation Expert

Published December 16, 2025

Last updated on December 16, 2025

4 min read

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Cancelling a subscription with Brainway requires navigating their account settings and following specific instructions, which can be somewhat confusing. However, the process is typically accessible and doesn't involve overly complex steps.

Estimated Time

On average, it takes 00 20 minutes to cancel a Brainway subscription.

How to Contact Brainway

If you need assistance, here's how you can get in touch with Brainway's support team.

Phone

The phone is not available.

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Site

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Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company's terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Find out how much you could save

How much are you paying?

Payment frequency

Savings over 5 years from cancelling your $15/month subscription

Savings by cancelling

Loss if you keep paying

-$0

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Frequently Asked Questions

The cancellation process typically takes about 20 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.

After canceling your Brainway subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.

Yes, you can usually reactivate your Brainway account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.

If you're unable to cancel Brainway online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.