Brigit is a personal finance app that helps you manage your money by offering services like cash advances without credit checks, tools to build your credit, budgeting help, and overdraft protection. You might get billed by them for a monthly subscription that costs between $8.99 and $14.99 depending on the services you use, such as the credit-building tool which always requires a $14.99 subscription. They also offer instant cash advances that might come with a subscription fee, and you can cancel anytime. Basically, if you see a charge from Brigit, it's probably for these helpful money management tools and services on a monthly basis.
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The cancellation process for Brigit subscriptions is very straightforward, with clear steps provided both in the app and on the website, allowing users to cancel quickly by selecting 'Cancel & Switch to Free plan.' There are no complex hurdles, but users need to be aware they must close any Credit Builder loans first before cancellation.
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How to Cancel Brigit: Step by Step
If you purchased through the Brigit App:
- Open the **Brigit App**.
- Go to **Account Settings** by clicking on the profile icon in the top right corner of the Home screen.
- Tap on **My Subscription**.
- Select **Cancel & Switch to Free plan**.
- A confirmation screen will appear stating your subscription is canceled.
If you purchased through the Brigit Website:
- Visit the Brigit website at **https://app.hellobrigit.com/login**.
- Log in with your email or phone number.
- Go to **Settings**.
- Tap on **My Subscription**.
- Select **Cancel & Switch to Free plan**.
- A confirmation page will appear stating your subscription is canceled.
Tips & Tricks for Canceling Brigit
- Cancel well in advance of the billing date to avoid being charged for the next month, as Brigit may charge for the full period regardless of cancellation timing.
- Document all communications with customer service, especially if they claim you are still liable for charges after cancellation.
- Use social media channels to escalate your cancellation requests, as Brigit seems more responsive there than through email or phone.
- Be persistent and polite when contacting support, but firm about your cancellation demands.
- Check Brigit's terms carefully and quote or ask for specific clauses when customer support makes unclear claims about charges post cancellation.
- Keep track of your usage within the subscription period, as Brigit may charge based on usage cycle rather than calendar month.
- Use multiple contact methods including email, app support, social media, and phone to ensure your cancellation request is received and processed.
- Ask for a confirmation email or screenshot confirming your subscription has been canceled to avoid future disputes.
- Be aware some users report being charged despite cancellation, so monitoring your bank statements and disputing unauthorized charges with your bank may be necessary.
Brigit Customer Service Info
If you need assistance, here's how you can get in touch with Brigit's support team.
Cancel Brigit Script
Script
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Hello Brigit Support,
I hope this message finds you well. I am writing to request the cancellation of my subscription. Unfortunately, due to changes in my financial situation, I can no longer justify the expense of this service. I appreciate your assistance in processing this cancellation and would like to confirm that I will not be billed in the future.
Thank you for your understanding and support.
Best regards,
Frequently Asked Questions
Brigit members can cancel their subscription anytime either through the app or website by selecting "Cancel & Switch to Free plan" in their subscription settings. After cancellation, they will lose access to features like Instant Cash and Credit Builder, and the subscription charge may still apply for the current billing cycle. If there are any issues, members can contact Brigit support at info@hellobrigit.com, and subscriptions can be re-activated at any time.
To cancel your Brigit subscription, you need to log in to your Brigit account using your email or phone number. This means you will need your password. After logging in, go to "Settings," then "My Subscription," and select "Cancel & Switch to Free plan." If you have forgotten your password, you can reset it by visiting https://app.hellobrigit.com/forgot-password. This ensures you regain access and can cancel your subscription smoothly.
- Deceptive promises about quick cash advances that were often less than the promised amount or not delivered at all.
- High monthly subscription fees that customers found unjustified or unexpected.
- Difficulty in canceling the subscription despite claims that it could be canceled anytime.
- Charges occurring after cancellation or for multiple billing periods, leading to billing disputes.
- Unexpected or confusing fees such as instant access fees or junk fees not clearly disclosed.
- Concerns over lack of effective customer support or trouble contacting Brigit for cancellations or refunds.
- Billing timing issues causing charges aligned with paychecks rather than calendar months, confusing customers.
- Frustration over unauthorized withdrawals or account access issues after cancellation or account closure requests.
Brigit allows you to cancel your subscription at any time through the app, website, or by email without any contracts, lock-ins, or early cancellation fees. However, if you have an active Credit Builder loan, you must close it before cancelling your subscription. Also, you will still be charged for the current billing cycle month in which you cancel, and access to some benefits ends immediately upon cancellation, so be aware of losing features like Instant Cash and Credit Monitoring right away.
Before cancelling your Brigit subscription, it's important to know that you will immediately lose access to key features such as Instant Cash, Credit Builder, Credit Monitoring, and Identity Theft Protection. Additionally, you will be charged for the month in which you cancel your subscription. Consider these impacts carefully to ensure you are prepared for the loss of these services when you cancel. You can cancel your subscription directly through the Brigit app, website, or by contacting their support team.
- Email address or phone number associated with your Brigit account (required for login and identification)
- Access to the Brigit app or website (to process the cancellation under "Account Settings" or "Settings")
- Profile login credentials (to access your account and subscription details)
- Account Settings: Navigate to "My Subscription" to access cancellation options
- Status of any Credit Builder loan (if open, it must be closed before you can cancel the subscription)
- Name and telephone number associated with the account (required when canceling via email)
- Confirmation of cancellation (make sure you receive a confirmation that your subscription is canceled)
- Additional assistance: Optionally, the contact email info@hellobrigit.com if you need help or encounter any issues
We've actually written a step by step guide on how to get a refund from Brigit. Check it out!
The Easiest Way to Cancel Brigit
If you’re frustrated trying to cancel your subscription, membership, or bill from Brigit—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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What Are Some Alternatives to Brigit?
- TekRevol - List of 15 Best Apps Like Brigit including EarnIn, Dave, Moneylion, Klover, Empower, Branch, Affirm, Afterpay
- CB Insights - Top 10 Brigit Competitors: Chime, MoneyLion, Ethic, Woveo, Bright, Dave, Self, Bree, Empower Finance, Bits
- Gerald - Cash Advance Like Brigit But No Fees Alternative
- Trangotech - Top 20 Apps Like Brigit for Instant Cash Advance including EarnIn, Dave, MoneyLion, Empower
- HelloBrigit vs Gerald - BNPL & No Fee Cash Advance Alternative
- Appingine - 12 Best Loan Apps Like Brigit including FloatMe
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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