The Ultimate Step by Step Guide to Cancelling a Caktus AI Subscription or Membership (caktus.ai)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Caktus AI is a company that offers AI-powered services to help with tasks like writing essays and solving problems, especially aimed at students. They operate on a subscription basis, where you pay a fee that automatically renews unless you cancel. If you do cancel, you'll keep access until the end of your current billing period. Sometimes, they may ask for extra ID verification for security with payments, and they have policies in place to manage orders and billing changes.
Cancelling a subscription to Caktus AI appears to be straightforward based on typical subscription cancellation processes and available snippets indicating logging into the account and navigating to subscription settings. There is no indication of complex steps or delays involved, suggesting an easy and quick cancellation process.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a Caktus AI subscription.
How to Cancel Caktus AI: Step by Step
If you purchased through Caktus AI website:
Log in to your account on the Caktus AI website.
Go to the Account section.
Find the Subscription or Billing tab.
Click on the option to Cancel Subscription.
Follow any additional prompts to confirm the cancellation.
If you purchased through PayPal:
Log in to your PayPal account.
Navigate to the Settings gear icon.
Select Payments and then Manage Automatic Payments.
Find your Caktus AI subscription in the list.
Click on it, then select Cancel to stop the subscription.
If you purchased through a mobile app:
Open the app store on your device (e.g., App Store or Google Play Store).
Go to your account settings.
Select Subscriptions.
Find Caktus AI in your subscriptions list.
Select Cancel Subscription and follow the prompts.
How to Contact Caktus AI
If you need assistance, here's how you can get in touch with Caktus AI's support team.
Document every cancellation attempt with screenshots and bank statements showing the subscription was meant to be cancelled.
Check all linked payment accounts and cards, including new or forgotten ones, as charges can appear on multiple accounts unexpectedly.
Be persistent and patient, following up repeatedly, as initial customer support replies are often generic AI responses.
Use clear and firm language, stating explicitly that you demand cancellation and no further charges, and request confirmation by email.
Escalate by submitting support tickets multiple times, especially through the in-app support if available, if email contacts bounce or go unanswered.
Attempt to access the "personal payment portal" regardless, and retry the link or cancellation emails, even if initially it seems unresponsive.
Avoid canceling via app stores unless subscription was purchased there, as Caktus AI subscriptions from desktop may require separate cancellation procedures.
Time your cancellation attempts carefully, avoiding weekends or holidays to increase chances of human response.
If charges persist after cancellation, dispute them directly with your bank or card issuer using evidence of your cancellation attempts.
Engage publicly on forums and Reddit threads, as sometimes companies respond faster to public pressure or volume of complaints.
Why Do People Request Refunds from Caktus AI
Inability to cancel subscriptions easily or at all, causing frustration.
Unauthorized or continued charges even after attempts to cancel.
Poor customer service and no refund policy leading to dissatisfaction.
Described as a scam and fraudulent for repeated charges despite cancellations.
Bad updates causing loss of work or files, negatively impacting users.
Subscription management functions not working properly on the website.
Users forced to contact banks for chargebacks due to fraudulent billing.
Deceptive billing practices and refusal of refunds by the company.
Poor quality of the product and general dissatisfaction with the service.
No alerts before negative updates affecting user accounts and experience.
Repeated charges even after cancellation, causing users to label the company as scammers.
Caktus AI Refund Script
Script
Copy
Dear Caktus AI, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
Caktus AI Refund Policy
Caktus AI's subscription/bill cancellation policy states that their service offers non-tangible, irrevocable goods, and no refunds are provided after purchase. Customers should carefully review the service description before subscribing, and for any refund-related inquiries, they can contact support@caktus.ai.
The Easiest Way to Get a Caktus AI Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Caktus AI—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Caktus AI has a strict no-refund policy on all purchases, so if you cancel, you won't get any money back for the remaining period. You can cancel your subscription at any time, but the cancellation will only take effect at the end of your current paid term, meaning you're still billed until then. Be aware that recurring charges will continue until you notify them to cancel, so you should cancel before the next billing cycle to avoid extra charges.
Inability to cancel subscriptions easily or at all, causing frustration.
Unauthorized or continued charges even after attempts to cancel.
Poor customer service and no refund policy leading to dissatisfaction.
Described as a scam and fraudulent for repeated charges despite cancellations.
Bad updates causing loss of work or files, negatively impacting users.
Subscription management functions not working properly on the website.
Users forced to contact banks for chargebacks due to fraudulent billing.
Deceptive billing practices and refusal of refunds by the company.
Poor quality of the product and general dissatisfaction with the service.
No alerts before negative updates affecting user accounts and experience.
Repeated charges even after cancellation, causing users to label the company as scammers.
Account login credentials (email and password)
Full name associated with the subscription
Email address used for the account
Subscription or membership details (e.g., plan type)
Billing information or payment method on file
Cancellation date/time preference (immediate, end of billing period, or select date)
Reason for cancellation (optional)
Address details (if using a third party service like Xpendy: street, house number, ZIP code, city)
Discount code (if applicable or required by some forms)
Before cancelling your subscription or membership with Caktus AI, be aware that all purchases are non-refundable. You can cancel anytime, and the cancellation will take effect at the end of the current paid term. Upon cancellation, you lose access to the subscription services and features you were subscribing to, and you also have control to delete all your data associated with the service if you wish. It is important to manage your subscription through your account settings or by contacting their support directly.
Caktus AI's subscription/bill cancellation policy states that their service offers non-tangible, irrevocable goods, and no refunds are provided after purchase. Customers should carefully review the service description before subscribing, and for any refund-related inquiries, they can contact support@caktus.ai.
To cancel your Caktus AI (caktus.ai) subscription, you typically need to log into your account to manage your subscription, which requires your password. There is no indication that phone support or unauthenticated chat can be used for cancellation without a password. If you have forgotten your password, you can reset it using their password reset page here: https://caktus.ai/legal (Note: The direct reset password URL wasn't specifically found for Caktus AI, but this legal page and the standard login page would have the reset password option).
We've actually written a step by step guide on how to get a refund from Caktus AI. Check it out!
The cancellation process typically takes about 2 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your Caktus AI subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your Caktus AI account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel Caktus AI online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may
vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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