Chicago Tribune offers different subscription plans mainly focused on digital access and home delivery of their paper. You can get the Sunday paper plus unlimited digital access for 8 weeks at 99¢, then $4.99 per week billed every 8 weeks. There is also a plan for unlimited digital access alone at $3.99 per week after the first 8 weeks, and a daily paper plus digital access subscription for $6.99 per week. These subscriptions give you access to the website, app, eNewspaper, and include benefits like money-saving coupons and fewer ads. You can cancel anytime, and this is likely why you might see a charge from Chicago Tribune.
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The Chicago Tribune subscription can be canceled online if originally purchased online or by calling customer service. The process itself is straightforward and described clearly, but reviews indicate some customer service issues and delays in actual cancellation, which adds some difficulty.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a Chicago Tribune subscription.
How to Cancel Chicago Tribune: Step by Step
If you purchased through Chicago Tribune:
- Go to the Manage Subscription page.
- Log in to your Chicago Tribune account.
- Find and select the option to manage your subscriptions.
- Follow the prompts to cancel your subscription.
- If you are unable to cancel online, call Customer Service at 312-546-7900 to cancel your subscription over the phone.
If you need assistance, here's how you can get in touch with Chicago Tribune's support team.
Email
The email is not available.
Tips and Tricks for Getting a Chicago Tribune Refund
- Use a computer browser rather than a phone to access your online account where the cancel option might be visible only on desktop mode.
- Call customer service directly as online cancellation is either tricky or sometimes not available; be prepared for retention offers and stay firm in saying no.
- Be persistent on the phone; operators may try to dissuade you from cancelling and even follow up with calls to resubscribe.
- Change your payment method to a zero-balance Visa gift card to avoid unwanted charges if cancellation isn’t processed promptly.
- Try changing your registered address to a California address online since California law forces companies to allow online cancellations, possibly unlocking the cancellation option.
- If all else fails, leverage Illinois law (Automatic Contract Renewal Act) which requires convenient cancellation methods; if they fail, contact your credit card company to stop charges and request refunds for post-renewal payments.
- Ignore official policy websites; real users report phone calls and online account tricks have worked better than following the official instructions.
- Cancel during business hours to ensure customer service can process your cancellation immediately.
- Document your cancellation attempts (dates, times, operator names) in case of billing disputes later on.
Why Do People Request Refunds from Chicago Tribune
- Price increases or subscriptions becoming unaffordable, including after promotional rates expire.
- Billing issues such as unexpected charges, cancellation fees, or lack of refunds for pre-paid periods.
- Automatic renewals without clear notice or consent, leading to unexpected high charges.
- Poor customer service experiences including difficulty in cancelling and slow or inadequate responses.
- Dissatisfaction with content quality – too much opinion, clickbait, or irrelevant content.
- Political or ideological disagreements with editorial stance or specific published content.
- Non-use or information overload where subscribers feel they do not get enough value or can't keep up with the content.
- Delivery problems especially with print editions arriving late or not at all.
Chicago Tribune Refund Script
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Dear Chicago Tribune, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
Chicago Tribune Refund Policy
The Chicago Tribune subscription is a continuous subscription that automatically renews until canceled. You can cancel at any time by calling the customer service number, sending an email as specified in their contact section, or, if you started your subscription online, by canceling through your online account settings. Written correspondence is not accepted for cancellations, and you will be charged for any service prior to cancellation.
The Easiest Way to Get a Chicago Tribune Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from Chicago Tribune—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
CHICAGO TRIBUNE CHICAGO TRIBUNE SUBSCRIPTION TRIBUNE PUBLISHING CHICAGO TRIBUNE DIGITAL CT DIGITAL TRIBUNE MEDIA
Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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