ClearScore is a free service for Canadians that lets you check your credit score and credit report anytime without hurting your credit. They also provide a feature that shows your overall financial health, personalized credit card, loan, and mortgage offers, and weekly scans to spot any fraud early. The company doesn't charge users any fees or subscriptions; instead, they make money when users pick credit products through ClearScore from lenders. So, if you see a ClearScore charge, it could be from an optional paid service like Protect Plus, but using ClearScore's main credit score service is completely free.
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Cancelling a ClearScore subscription is straightforward if done via their website or through app stores like Google Play or Apple App Store. The process involves logging into your account or managing your subscription via the app store, which is common and user-friendly compared to many other services.
Estimated Time
On average, it takes 10 minutes 00 10 minutes to cancel a clearscore subscription.
How to Cancel clearscore: Step by Step
If you purchased through the ClearScore website:
- Log into your ClearScore account.
- Navigate to the Protect section.
- Select My Account.
- Click on Cancel my subscription.
- Confirm your cancellation.
- Access remains until the end of your billing period.
If you purchased through Google Play:
- Open the Google Play Store on your device.
- Tap on the Menu icon (three horizontal lines).
- Select Subscriptions.
- Find and select ClearScore Protect Plus.
- Tap Cancel subscription.
- Follow the prompts to complete the cancellation.
If you purchased through the Apple App Store:
- Open the Settings app on your iPhone or iPad.
- Tap your Apple ID at the top of the screen.
- Select Subscriptions.
- Locate the ClearScore Protect Plus subscription.
- Tap Cancel Subscription.
- Follow the prompts to complete the cancellation.
If you need assistance, here's how you can get in touch with clearscore's support team.
Tips and Tricks for Getting a clearscore Refund
- Call the customer service directly,
- Time your cancellation call when their call center opens,
- Be persistent and patient:
- Use strong, clear language indicating you want to cancel immediately,
- If possible, mention a specific reason for cancellation,
- Attempt to negotiate for additional free service period if cancellation isn’t immediately accepted,
- Do not rely on website self-service cancellation alone,
- Check for refund windows, usually within 60 days,
- Use discretion in communication and remain polite but firm,
Why Do People Request Refunds from clearscore
- Inaccurate or fake credit scores reported, missing or inconsistent information about existing credit accounts.
- Misleading loan approval chances causing users to apply and get rejected, resulting in score drops.
- Frequent unwanted emails, including routine messages encouraging credit card applications.
- Poor and unresponsive customer service leading to frustration.
- Difficulty in cancelling accounts and stopping unwanted contact.
- Unauthorized hard credit checks conducted when applying through Clearscore, negatively impacting credit scores.
- High fees associated with loan broker services found through the platform.
- Partnerships with lenders involved in data breaches or poor support causing distrust.
- Scores differing significantly from other credit agencies, leading to confusion and distrust.
- Inconsistent or slow updating of credit information and score changes.
- Concerns of Clearscore being deceptive, irresponsible, or potentially selling personal data.
clearscore Refund Script
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Dear clearscore, Support,
I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience.
Thank you for your attention to this matter. I look forward to your prompt response.
Best regards,
clearscore Refund Policy
ClearScore allows you to cancel your subscription at any time through the 'Protect' section under 'My Account' with no cancellation fees. After cancellation, you retain access to the Protect Plus service until the end of the current billing or promotional offer period, and if you do not pay the subscription fee when due, your subscription will be automatically cancelled.
The Easiest Way to Get a clearscore Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from clearscore—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.