The Ultimate Step by Step Guide to Cancelling a clipto Subscription or Membership (clipto.com)
By
Bella K.
|
Published
July 17, 2025
|
Updated
July 1, 2025
Clipto is a service that uses AI to quickly and accurately turn audio and video into text. They offer subscription plans that let you transcribe unlimited files, with support for over 99 languages and up to 6-hour long files. You can try it free for a week, and if you like it, pay monthly or yearly—monthly costs $24.99 but the first month is discounted to $9.99, while yearly costs $8.99 a month with a 60% discount. The service is great for anyone who needs fast, accurate transcripts and might explain a recurring charge from them.
The cancellation process is straightforward as users can cancel anytime by visiting a specific cancellation page on the Clipto website. The main complexity arises if users forget their correct email address associated with the account, requiring them to contact support for assistance, which is relatively easy compared to more complex cancellation procedures.
Estimated Time
On average, it takes 10 minutes0010 minutes to cancel a clipto subscription.
How to Cancel clipto: Step by Step
If you purchased through Clipto.com:
Log in to your account on Clipto.com.
Navigate to your account settings.
Select Subscriptions from the menu.
Find and click on the Cancel Subscription option.
Follow the prompts to confirm your cancellation.
You will receive an email confirmation regarding the cancellation.
If you purchased through an app store:
Open the App Store (iOS) or Google Play Store.
Go to your account settings or subscriptions.
Locate Clipto in your list of subscriptions.
Tap on Clipto and select Cancel Subscription.
Confirm cancellation when prompted.
How to Contact clipto
If you need assistance, here's how you can get in touch with clipto's support team.
Always be logged in to the Clipto website before attempting cancellation to avoid redirection loops.
Document all cancellation attempts with screenshots and timestamps in case of disputes.
Contact Clipto support directly via email (support@clipto.com) if self-service cancellation fails.
Use clear, firm language stating you want to cancel immediately and to stop all future charges.
Raise the urgency by mentioning unauthorized charges or breach of terms if they delay cancellation.
Attempt cancellation early in the billing cycle to avoid being charged for the next period.
Escalate by requesting supervisor or higher-level support if frontline support is unresponsive.
Use public review sites or forums to mention your issue if getting no response privately, as companies often react faster to avoid bad publicity.
Be persistent—some users report success only after multiple attempts over several days or weeks.
Watch out for hidden trial fees or immediate pre-authorizations and request refund if canceled within trial period.
Why Do People Request Refunds from clipto
Forgot to cancel free trial leading to unnoticed charges due to no email reminders or receipts.
Scammed into year-long subscription without consent, resulting in charges on multiple cards.
Cancellation page issues such as redirection back to dashboard and no cancel option available.
No profile settings to manage or cancel subscriptions.
Automated customer support with no live help available.
Cancelled trial but still billed, indicating billing or system errors.
Unresponsive customer support ignoring cancellation and refund requests.
Incorrect phone numbers provided for support, hindering cancellation process.
Strict no refund policy despite billing complaints.
Cancellation process requiring emailing support rather than an easy online option.
clipto Refund Script
Script
Copy
Dear clipto, Support, I hope this message finds you well. I am writing to request a refund due to a billing issue that arose recently. I noticed an accidental charge on my account that I do not recognize, and I believe it may have been a mistake. I would greatly appreciate your assistance in processing this refund at your earliest convenience. Thank you for your attention to this matter. I look forward to your prompt response. Best regards,
clipto Refund Policy
Clipto allows you to cancel your subscription at any time before the next payment cycle to avoid further charges. Refunds are not provided once a new subscription cycle begins, even if the service is unused, but accidental charges following proper cancellation can be reviewed for refund within 30 days. Refunds are issued via the original payment method, and Clipto reserves the right to decline refund requests under certain conditions outlined in their Terms of Service.
The Easiest Way to Get a clipto Refund
If you’re frustrated trying to cancel your subscription, membership, or bill from clipto—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Frequently Asked Questions
Clipto allows you to cancel your subscription at any time, but the cancellation will only take effect at the end of your current paid term, meaning you will not get a prorated refund for the unused period. There are no explicit contracts, lock-ins, or early-cancellation fees mentioned, but you should be aware that recurring charges will continue until you actively notify Clipto to cancel. So while you can stop future billing, you won't get immediate termination of service or refunds for time already paid.
Forgot to cancel free trial leading to unnoticed charges due to no email reminders or receipts.
Scammed into year-long subscription without consent, resulting in charges on multiple cards.
Cancellation page issues such as redirection back to dashboard and no cancel option available.
No profile settings to manage or cancel subscriptions.
Automated customer support with no live help available.
Cancelled trial but still billed, indicating billing or system errors.
Unresponsive customer support ignoring cancellation and refund requests.
Incorrect phone numbers provided for support, hindering cancellation process.
Strict no refund policy despite billing complaints.
Cancellation process requiring emailing support rather than an easy online option.
Email address associated with your Clipto account
Access to the Clipto cancellation page
Knowledge of your current subscription status (paid, unpaid trial, or free subscription)
Time remaining before next payment cycle (for paid subscriptions)
Ability to contact Clipto support (support@clipto.com) if there are issues
Before cancelling a subscription with Clipto, it's important to know that your cancellation will take effect at the end of your current paid term, meaning you will still have access to all features until that period ends. If you cancel during a free trial, you won't be charged, and any pre-authorization hold will be voided. Once the paid term ends, you will lose access to premium features exclusive to subscribers, so consider using those features fully before your subscription lapses. Also, refunds are generally not provided after a subscription cycle begins, unless you've been incorrectly charged and Clipto approves the refund after review.
Clipto allows you to cancel your subscription at any time before the next payment cycle to avoid further charges. Refunds are not provided once a new subscription cycle begins, even if the service is unused, but accidental charges following proper cancellation can be reviewed for refund within 30 days. Refunds are issued via the original payment method, and Clipto reserves the right to decline refund requests under certain conditions outlined in their Terms of Service.
To cancel your Clipto subscription, you need to visit their cancellation page on their website. There is no explicit mention that you need your password to cancel your subscription, and if you face issues logging in or accessing the account, they advise ensuring you use the correct email associated with your account or contacting their support team for help. If you need to reset your password, you can do so at the Clipto password reset page: https://clipto.com/account/password/reset. Overall, it seems you do need account access typically requiring your password, but support can assist if you don't have it.
We've actually written a step by step guide on how to get a refund from clipto. Check it out!
The cancellation process typically takes about 5 minutes to complete. However, the actual time may vary depending on your account settings and whether you need to contact customer service. Most cancellations are processed immediately, but some may take up to 24 hours to take effect.
After canceling your clipto subscription, you'll typically have access to the service until the end of your current billing period. You won't be charged for the next billing cycle, and your account will be deactivated once the current period ends. Make sure to download any important data before cancellation.
Yes, you can usually reactivate your clipto account by logging back into your account and resubscribing. However, you may need to go through the sign-up process again and provide payment information. Some services may offer special reactivation deals for returning customers.
If you're unable to cancel clipto online, contact their customer service directly using the phone number, email, or website provided above. You can also use our refund script to help you communicate effectively with their support team. In some cases, you may need to provide additional verification or documentation.
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vary depending on specific circumstances.
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¹ Total savings is calculated based on internal annualized estimates of
savings for customers. ² Average requests times may vary depending on volume of requests
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