Clipto is a service that uses AI to quickly and accurately turn audio and video into text. They offer subscription plans that let you transcribe unlimited files, with support for over 99 languages and up to 6-hour long files. You can try it free for a week, and if you like it, pay monthly or yearly—monthly costs $24.99 but the first month is discounted to $9.99, while yearly costs $8.99 a month with a 60% discount. The service is great for anyone who needs fast, accurate transcripts and might explain a recurring charge from them.
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The cancellation process is straightforward as users can cancel anytime by visiting a specific cancellation page on the Clipto website. The main complexity arises if users forget their correct email address associated with the account, requiring them to contact support for assistance, which is relatively easy compared to more complex cancellation procedures.
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How to Cancel clipto: Step by Step
If you purchased through Clipto.com:
- Log in to your account on Clipto.com.
- Navigate to your account settings.
- Select Subscriptions from the menu.
- Find and click on the Cancel Subscription option.
- Follow the prompts to confirm your cancellation.
- You will receive an email confirmation regarding the cancellation.
If you purchased through an app store:
- Open the App Store (iOS) or Google Play Store.
- Go to your account settings or subscriptions.
- Locate Clipto in your list of subscriptions.
- Tap on Clipto and select Cancel Subscription.
- Confirm cancellation when prompted.
Tips & Tricks for Canceling clipto
- Always be logged in to the Clipto website before attempting cancellation to avoid redirection loops.
- Document all cancellation attempts with screenshots and timestamps in case of disputes.
- Contact Clipto support directly via email (support@clipto.com) if self-service cancellation fails.
- Use clear, firm language stating you want to cancel immediately and to stop all future charges.
- Raise the urgency by mentioning unauthorized charges or breach of terms if they delay cancellation.
- Attempt cancellation early in the billing cycle to avoid being charged for the next period.
- Escalate by requesting supervisor or higher-level support if frontline support is unresponsive.
- Use public review sites or forums to mention your issue if getting no response privately, as companies often react faster to avoid bad publicity.
- Be persistent—some users report success only after multiple attempts over several days or weeks.
- Watch out for hidden trial fees or immediate pre-authorizations and request refund if canceled within trial period.
clipto Customer Service Info
If you need assistance, here's how you can get in touch with clipto's support team.
Cancel clipto Script
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Dear Clipto Team,
I hope this message finds you well. I would like to request the cancellation of my subscription due to my current financial situation, which has made it challenging for me to maintain my membership. I appreciate the service and features your platform provides, but at this time, I need to make some budget adjustments.
Thank you for your understanding, and I look forward to confirming my subscription cancellation.
Best regards,
[Your Name]
Frequently Asked Questions
Clipto allows you to cancel your subscription at any time before the next payment cycle to avoid further charges. Refunds are not provided once a new subscription cycle begins, even if the service is unused, but accidental charges following proper cancellation can be reviewed for refund within 30 days. Refunds are issued via the original payment method, and Clipto reserves the right to decline refund requests under certain conditions outlined in their Terms of Service.
To cancel your Clipto subscription, you need to visit their cancellation page on their website. There is no explicit mention that you need your password to cancel your subscription, and if you face issues logging in or accessing the account, they advise ensuring you use the correct email associated with your account or contacting their support team for help. If you need to reset your password, you can do so at the Clipto password reset page: https://clipto.com/account/password/reset. Overall, it seems you do need account access typically requiring your password, but support can assist if you don't have it.
- Forgot to cancel free trial leading to unnoticed charges due to no email reminders or receipts.
- Scammed into year-long subscription without consent, resulting in charges on multiple cards.
- Cancellation page issues such as redirection back to dashboard and no cancel option available.
- No profile settings to manage or cancel subscriptions.
- Automated customer support with no live help available.
- Cancelled trial but still billed, indicating billing or system errors.
- Unresponsive customer support ignoring cancellation and refund requests.
- Incorrect phone numbers provided for support, hindering cancellation process.
- Strict no refund policy despite billing complaints.
- Cancellation process requiring emailing support rather than an easy online option.
Clipto allows you to cancel your subscription at any time, but the cancellation will only take effect at the end of your current paid term, meaning you will not get a prorated refund for the unused period. There are no explicit contracts, lock-ins, or early-cancellation fees mentioned, but you should be aware that recurring charges will continue until you actively notify Clipto to cancel. So while you can stop future billing, you won't get immediate termination of service or refunds for time already paid.
Before cancelling a subscription with Clipto, it's important to know that your cancellation will take effect at the end of your current paid term, meaning you will still have access to all features until that period ends. If you cancel during a free trial, you won't be charged, and any pre-authorization hold will be voided. Once the paid term ends, you will lose access to premium features exclusive to subscribers, so consider using those features fully before your subscription lapses. Also, refunds are generally not provided after a subscription cycle begins, unless you've been incorrectly charged and Clipto approves the refund after review.
- Email address associated with your Clipto account
- Access to the Clipto cancellation page
- Knowledge of your current subscription status (paid, unpaid trial, or free subscription)
- Time remaining before next payment cycle (for paid subscriptions)
- Ability to contact Clipto support (support@clipto.com) if there are issues
We've actually written a step by step guide on how to get a refund from clipto. Check it out!
The Easiest Way to Cancel clipto
If you’re frustrated trying to cancel your subscription, membership, or bill from clipto—or if you didn’t even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we’ll take care of the rest.
Start reclaiming your money today with Chargeback
What Are Some Alternatives to clipto?
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Editorial Note: These articles reflect the opinions of Chargeback's writers. Everyone's situation is unique; therefore, it is important to conduct your own research and note that our self-help tools are not guaranteed to help with any specific problem.
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